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"The ambience was wonderful. The staff were always respectful and friendly. The breakfast buffet was the highlight of our stay. The room was quiet and comfortable. The TV did not offer a lot of variety (cable) and the shower water did not heat up, but it's all good! The staff was very responsive and helpful! We want to stay here again!!"

"Great customer service all around!"

" Clean room "

"Everything was terrible. No internet, unkept , dirty rooms, food was tasteless, dogs r Running around the place with dog poop on the ground, mosquitoes all over the place. Dirty linens. Place not safe."

"Perfect location , good food around and excellent view of the volcano . Pleasant staff "

"The Staff are so nice, very polite. Very helpful. Property is beautiful although our room was a little bit outdated but the service was excellent. Food was great."

"Very professional staff, very clean room and beautiful view."

"Taal Vista Hotel is truly one of a kind. This is not a hotel you compare to modern chain properties—and that’s exactly its charm. It’s historic, nostalgic, and carries an older, classic style that gives it real character. The rooms may feel dated to some, but that’s part of the experience. It’s not for everyone, but it was absolutely perfect for me and my family. Many have already mentioned the beautiful views, and they are absolutely magical. Waking up to the scenery and enjoying it throughout the day truly elevates the entire stay and adds to the hotel’s timeless appeal. The food was another highlight of our stay. There’s a great selection at very reasonable prices, and everything we tried—from the breakfast buffet to ordering à la carte from the menu—was delicious. A fun bonus was the trio of singers who perform for guests and will sing just about any song you request, which really added to the overall experience. What truly sets Taal Vista apart is the staff. The level of hospitality is outstanding. Everyone—and I mean everyone—goes above and beyond to ensure your stay is comfortable and enjoyable. The team is consistently warm, friendly, and attentive. Special thanks to Bernadette and Joy, who made our stay especially memorable and made us feel genuinely pampered. If you appreciate history, charm, magical views, great food, and exceptional service, Taal Vista is a place you’ll truly enjoy."