Outdoor pool
Check availability

Reviews of Motel 6 Needles, CA

2 out of 5
Motel 6 Needles, CA
1420 J Street, Needles, CA

Reviews

6.2
Rating 10 - Excellent. 172 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 215 out of 1001 reviews" "
Rating 4 - Poor. 160 out of 1001 reviews" "
Rating 2 - Terrible. 188 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel needs to be investigated by the city/county. The room I stayed in was very dirty and possibly a health hazard. My bedsheets were not clean. I found burnt cigarette holes and liquid stains on those sheets. The bathroom towels were also not clean and the shower area was not clean. The drywall had all sorts of stains and marks. I understand that the cost is cheap, but people shouldn't have to risk their own health over unsanitary conditions. We are still paying customers. Based on all of the reviews, it appears the owner keeps apologizing, but still doesn't address the issues. Like many, I also left the same day that I checked in. P.S. The location isn't safe either.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 15, 2024
Hi James, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

2/10 Terrible

Jimmy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was terrible. We tried to check in & it took 20 minutes for someone to come to the front desk. When they finally came to the front desk the lady was very disrespectful from the start. She kept talking to us with a bad attitude from the start. The room had no soap or shampoo. There were mosquitoes & some black bug crawling in the room. we talked to front desk & her excuse was "this is the dessert we get those kind of bugs here. If you want your refund talk to Expedia because I'm not giving it to you." I handed her the key back & left. I been to low quality places but this had to be the worst.
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 15, 2024
Hi Jimmy, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 Good

Donald

Traveled with pets
Liked: Cleanliness
Clean room, parking too close to room.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Donald,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness
Personne cordiale et serviable
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Carol, Thank you for positively rating your stay!Natalie #Team6

2/10 Terrible

Mike

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
only one bath towel for a 2 day stay, no wash cloth at all floor was dirty! will never recommend that motel. not fit for my dog!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Mike,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Justin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had no blankets had to ask for them from a housekeeper. My remote was not programmed to the Tv had to move the Desk around and by hand click the children channel. A/C had broken vents. 1/10 stars. Only gave 2 stars because front desk/staff/housekeeper was nice to me and my family.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Camera in smoke detector. Staff go into room when you’re not there. I had $400.00 taken from my room and staff refused to take a look at the cameras
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Humberto,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 Okay

Aswaad Tariq

Liked: Staff & service
The quietness of the locale, makes up for the lack of wifi.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities, property conditions & facilities
Nice, quiet And convenient. Vending machine was out of water and stole my $2
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 16, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Peter

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was poorly cleaned - dirty floors; evidence of half-assed cleaning of sink countertop (long hairs left behind, here and there).
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Peter, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 Okay

Marilyn

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bedspreads are dirty and the shower floor was dirty.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Kyle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if at all possible
I was aware this would be a motel 6 experience, but the conditions were deplorable. Cigarette burns in the bedspreads, bathroom walls had cracks in it. Very disgusting.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Kyle,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Alla, Cold Spring

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Carlos

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Carlos,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

JOANNE

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The boxspring on the bed was cracked in half and hanging only a few inches from the floor. We discovered it only once we were in for the night and too tired to make a move. When we requested a refund we were told no .... very poor business practice. Only one star to begin with ... very old and basic.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kat

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience from in to the moment I left. No hot water for tea, no garbage can in lobby, no trash can in room, floors sticky when arrived had to wait untill next day to get cleaned. I've been to a lot of motel 6 this was the worst.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Kat,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Basic comfortable place to sleep. Close to the highway but still quiet.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi JohnThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Dennis

Stayed 1 night in Jan 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Stayed 1 night in Jan 2024

2/10 Terrible

Lisa Hernandez

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay at this motel ever again! I was born and raised in Needles and came to visit for the holidays and the whole time I was nervous about the conditions of the room and bathroom the first room we walked into smelled of cat urine went back to office and got another room it was better smelling but very old and bedding had cigarette burns on bedspreads we had no towels or toilet paper refills so I went to office the clerk stated no. Towels he said they were all dirty and that’s it no saying I will bring you some later! Nothing!!! We went and bought towels I’m very sad and upset as a matter of fact my mom paided good money for us to stay there for 4 days!! Maybe you should reimburse her or send a check !!! Something to make this disaster better!!
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Lisa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Maria, Whittier

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 3, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Needles in motel 6 was awesome
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean
The room was not clean, and the toilet was dirty. When we were going to bed, we realized one of the beds didn't even have a cover sheet. Not a good experience.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 3, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

6/10 Okay

Elizabeth

Traveled with pets, Traveled with family
Tv accessibility is terrible
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 3, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Ginny

Loved the shower!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Ginny,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location. Good price. Needs to be remodeled though. Shower spayed all over. Difficult taking shower without getting floor all wet. Found a few roaches in room. Told front desk at checkout, but doubt anything will be done. Needs to be remodeled
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Charles,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes could hear traffic of interstate but so convenient to on ramp and nice staff saw my handicap sticker and changed my room to handicap same cheaper rate. Considerate! Cigarette holes in bedspread and worn out mattress but clean room.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Angie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 14, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Linda, Corona

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The bed was comfortable. I was able to get a room on the first floor. Parking was easy. The room was clean but worn out looking. The shower had cracks and felt squishy as I stood in it. I was worried it would break, so I took a fast shower. There was bar soap but no shampoo. The comforter/bedspread/coverlet was clean but worn-out looking. It was not the hotel's fault, but the gas station closest was permanently shut down, and the next closest gas station had no fuel. I had to drive in the opposite direction I was going to get gas (near Carl's Jr.) so it put a little delay in my road trip.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Chadwyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The furnace for the room kept crapping out and finally it got stuck on, while hit even providing heat. I had to unplug the unit from electrical outlet at one point. There were TWO COCKROACHES on the refrigerator and ran under the refrigerator YUCK!!! The staff were friendly at check in and at checkout.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

4/10 Poor

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Customer Care Team on Nov 8, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Shanon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older Motel 6 but it was clean the room staid cool. The only thing i didnt like is there wasnt enough towels, soap or shampoo.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad smell, dirty room
I was given a room that smelled like a public restroom, then given another room that smelled somewhat less like a public restroom. It may have been the kind of soap they use to clean. I was too tired and just kept it. The microwave still had melted cheese/sauce from a previous guest. I saw a cockroach crawling around.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Traveler,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Naser,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty and had a bunch of bugs. The sheets in the first room were badly stained. We asked for clean sheets, and they chose to give us a different room instead. Of the two beds in the new room, the sheets on one were moderately stained, and the sheets on the other were slightle stained. I will never stay there again!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Wayne,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and super friendly staff. Someone who used to work at this Motel 6 told me that when accidents occur at night on I-40, the police will bring victims here to regroup. Obviously a business seeking to make a livelihood, but with a moral imperative.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding adorned in biological fluids. Bathroom filthy. No Toilet Paper in room at all, along with no soap.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Kurt A

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Cheap treatment of guests.
I have never been at a hotel that did not have the basic amenities provided without having to go to the front desk to get them. The room has two double beds so it can sleep four. We were only two for this stay and there were not enough towels for 2 people let alone 4. Went to the desk to get needed towels, soap and shampoo. When my son came back to the room he said they DO NOT PROVIDE SHAMPOO. What a joke.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Kathleen

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Disappointed
Bathroom walls were dusty. Toilet not clean. Shower curtain so short floors got soaking wet. Towels super small and no soap available.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Kathleen,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jeanette

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First non-smoking room had stained bed covers with cigarette burns and smelled like smoke. Second room moved to TV didn’t work. Asked for another room for 93 year old mom and air conditioning didn’t work on a 90 degree evening. While Ray was apologetic and tried to find rooms for us, management has refused to acknowledge or address my concerns at all.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Jeanette,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Henry

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was in awful shape,never again!!!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Henry,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

Camron

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Camron,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 26, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 Okay

Tim

Business traveler
Liked: Room comfort
Disliked: Staff & service
Needles
Comfortable room but poor service.
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Tim,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Aidan

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 28, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 20, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team