Dear Fabiana, Thank you for your rating and for staying with us. We hope that you enjoyed your stay and that you felt comfortable with us. We look forward to your future return. Warmest regards, Hotel Promenade General Manager

Dear Sven-Harald, Thank you for your rating! We hope that you will visit us again in the near future. Warmest regards, Hotel Promenade General Manager

Dear Valued Guest, Thank you for staying with us and for the time taken to submit a review based on your experience with us. We would like to apologies for the poor service at our front desk, we will ensure that our staff are retrained in customer service and we hope that you will visit in the near future. Warmest regards, Hotel Promenade

Dear Thabile, Thank you for your great 10 out of 10 rating! We hope that you will visit us again in the near future. Warmest regards, Hotel Promenade

Dear Mohamed, Thank you for your great rating and for your feedback, we will work hard to improve the level of service with our staff. We hope that you will visit us again in the near future. Warmest regards, Hotel Promenade

Dear Roberto, Many thanks for staying with us and for the time taken to submit a review based on your experience with us. We hope that you enjoyed your stay with us and we look forward to welcoming you back to our hotel in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, Thank you for your great 5 star rating based on your experience. We hope that your future return to us will be for a longer stay. Warmest regards, Hotel Promenade

Dear Lobogang, Thank you for visiting us and for your review. Please accept our sincerest apologies for the inconvenience caused by the shortage of water on the morning of your stay. We hope that you enjoyed the remainder of your stay and we look forward to welcoming you back to our hotel in the near future. Warmest regards, Hotel Promenade

Dear Joao, Thank you for visiting us and for the time taken to submit a review based on your experience with us. We are pleased to hear that you enjoyed our breakfast. Please note that our internet is only available in the public areas of our hotel which is why you experienced some issues with the connectivity. We hope that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warmest regards, Hotel Promenade

Dear Bairon, Thank you for your great rating! We hope that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warmest regards, Hotel Promenade

Dear Sagar, We would like to take this opportunity to thank you for staying with us and for the time taken to submit a review based on your experience with us. We are sorry that our front office staff were unable to find your booking on our system, we sometimes experience a integration issues with our hotel system. We do apologize for the complaint from our staff, this should not have been brought to your attention. Once again, this problem came from our integration package. We hope that you understand and we look forward to welcoming you back in the near future. Warmest regards, Hotel Promenade General Manager

Dear Bertie, Thank you for your great rating! We hope you truly enjoyed your stay and we look forward to welcoming you back to our hotel in the near future. Warmest regards, Hotel Promenade

Dear Charlotte, Many thanks for staying with us and for the time taken to submit a review. We hope that you enjoyed your stay and we look forward to your return. Warmest regards, Hotel Promenade

Dear Cenk, We would like to take this opportunity to thank you for staying with us and for the time taken to submit a review based on your experience. We hope that you enjoyed your stay and we look forward to hearing from you in the near future. Warmest regards, Hotel Promenade

Dear Paul, Many thanks for your review and your positive feedback. We hope that you will return to our hotel in the near future for another great and convenient stay. Warmest regards, Hotel Promenade

Dear Sibongi, Many thanks for staying with us and for the time taken to submit a review. We are pleased to hear that you enjoyed your stay with us and that you were met by our friendly staff. We hope that you will return to our hotel in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, Thank you for staying with us and for your rating! We hope that you enjoyed your stay with us and we look forward to your future return. Warmest regards, Hotel Promenade

Dear Serafina, Thank you for staying with us and for the time taken to submit a review based on your experience with us. We look forward to welcoming you back in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, We appreciate your feedback based on your experience with us. Please accept our sincerest apologies for the mistake on our side with regards to your room layout. We do hope that our staff was able to assist you with a room that was more appropriate. We hope that you will consider visiting us again in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, Many thanks for staying with us and for the time taken to submit a rating based on your experience. We appreciate the positive rating and hope that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, We would like to take this opportunity to thank you for staying with us and for the great rating. We hope that you truly enjoyed your stay with us, we look forward to your future return. Warmest regards, Hotel Promenade

Dear Mmotse, We would like to thank you for staying with us at Hotel Promenade. We hope that you enjoyed your stay and look forward to your future return. Warmest regards, Hotel Promenade

Dear Frans, Many thanks for staying with us at Hotel Promenade and thank you for the great 10 out of 10 rating. We hope that you will return to our hotel for another great stay. Warmest regards, Hotel Promenade

Dear Nkosithethile, We would like to take this opportunity to thank you for staying with us and for taking the time to submit a review based on your stay with us. We appreciate your honest feedback regarding our carpets and service. We will look into these areas and improve where necessary. We hope that you enjoyed your stay with us and that the convenient location of our hotel was to your liking. We look forward to your future return to our hotel. Warmest regards, Hotel Promenade

Chère Dominique, Nous aimerions profiter de cette occasion pour vous remercier de rester avec nous et pour votre excellente critique. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et sommes impressionnés par l'architecture de notre hôtel. Nous attendons votre retour. Chaleureuses salutations, Hotel Promenade

Dear Musa, We would like to take this opportunity to thank you for staying with us and for the time taken to submit a review. We are in the process of upgrading our keycard management system, but please know that you were never in any danger as only senior hotel staff has access to the master key. Please accept our sincerest apologies for any inconvenience or worry this might have caused you. In terms of your breakfast, in an effort to save food, if our hotel has a low occupancy rate, we allow our guests to choose from our A La Carte menu. We apologize if your expectations were not met and hope that you will return to us in the near future. Warmest regards, Hotel Promenade

Dear Daniel, Many thanks for selecting us as your accommodation partner of choice. We would also like to thank you for your rating and review. Please accept our sincerest apologies for the lack of hot water, we hope that our staff was able to assist you during your stay with us. We look forward to your future return. Warmest regards, Hotel Promenade

Dear Tshidiso, We would like to take this opportunity to thank you for staying with us and for the time taken to submit your rating based on your experience. We hope to welcome you back in the near future. Warmest regards, Hotel Promenade

Dear Valued Guest, Thank you for staying with us and for the rating. We hope that you will return to us in the near future. Warmest regards, Hotel Promenade

Liebe Carolin, Wir möchten uns bei Ihnen dafür bedanken, dass Sie bei uns geblieben sind und dass Sie eine Bewertung abgegeben haben, die sich auf Ihren Aufenthalt bei uns bezieht. Es tut uns leid, dass Sie sich in unserem Hotel nicht sicher gefühlt haben. Bitte beachten Sie, dass wir einen 24-Stunden-Sicherheitsdienst in unserem Hotel haben, der Ihnen vollkommene Sicherheit bietet. Wir hoffen, dass Sie Ihren Aufenthalt bei uns genossen haben und freuen uns auf Ihre zukünftige Rückkehr in unser Hotel. Wärmste Grüße, Hotel Promenade

Dear Valued Guest, Many thanks for staying with us and for your rating. We hope to see you back at our hotel soon. Warmest regards, Hotel Promenade

Dear Valued Guest, Many thanks for staying with us and for the time taken to submit a review based on your stay. We are pleased to hear that your overall experience with us was positive and we hope that you will return for another visit in the near future. Warmest regards, Hotel Promenade

Dear Famanda Thank you for your feedback. We are glad to hear that you enjoyed your stay. Kind Regards

Prezado hóspede, Gostaríamos de agradecer a você nos selecionando para ficar conosco e para sua análise. Esperamos que tenha gostado da sua estadia conosco e aguardamos a sua próxima visita. Atenciosamente, Hotel Promenade

Dear Peter, Thank you for visiting us and for the time taken to review your stay with us. Thank you for your honest feedback regarding the hot plates and cleaning of the deck chairs, we will ensure that housekeeping are made aware of this and ensure that this never happens again. We hope that you will return if future for another visit. Warmest regards, Hotel Promende

Dear Vinolia, Many thanks for selecting to stay with us and for your review. We thank you for your feedback regarding your stay and will take your comments regarding the bathrooms into consideration. We hope that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warmest regards, Hotel Promenade

お客様各位、 ご滞在を検討していただきありがとうございます。あなたが私たちと前向きな経験をしたことをとても嬉しく思います。近い将来あなたを歓迎したいと思います。 からだに気をつけてね、 ホテルプロムナード

Dear Mashumi Thank you for your feedback we highly appreciate it.

Dear Sydney Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us. We are looking forward to your next visit

Dear Zekaria, Thank you for taking the time to submit a review based on your stay with us. Our television channels are a standard hotel package and we are unable to upgrade them. We hope that in future you will consider visiting us again and experience more of the surrounds areas. Warmest regards, Hotel Promenade

Querido convidado, Obrigado por reservar um tempo para rever sua estadia conosco. Gostaríamos de nos desculpar pelo Wifi não funciona durante a sua estadia. Enfrentamos muitos desafios em nosso país quando se trata de conectividade. Esperamos que você retorne ao nosso hotel e fique conosco no futuro próximo. Atenciosamente, Hotel Promenade

Dear Guest, Thank you for taking the time to review your stay with us. We apologize for any inconvenience caused during your stay. We do not supply water and fresh milk in the hotel room bar fridges. We have notified hotel management of your other complaints and they are working on ways to improve where they can. We hope that your next stay with us better suit your needs. Warm regards, Hotel Promenade

Dear Marjon Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. Kind Regards

Dear Andre Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. Kind Regards

Dear Guest, Thank you for your feedback,, the restaurant does indeed close at 22H00 , this will be addressed and please be sure that this will be corrected, Regards Philip Schutte General Manager

Dear Chris, Thank you for the nice comments, it is always good to know that our guests have had a good experience, Best Regards Philip Schutte General Manager

Dear Anonymous, Thank you for your comments, we have looked into the matter and will institute corrective actions, Best Regards Philip Schutte,

Dear Khethani, Thank you for your feedback on your stay with us, at Orion Hotels we strive to exceed our guests expectations we have taken note of your comments and have addressed the issues . Best Regards Philip Schutte General Manager