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"Nice hotel"

"Our trip to Kruger Shalati was one of the best experiences we've had. It is a magical place and the staff catered to our every need. The room was beautiful (we stayed in a bridge house room), the meals were fantastic (they had wonderful dishes that accommodated our vegetarian diet), and the game drives were experiences we will never forget (our guide Elvis was amazing!). This was our first safari and now we're hooked. We want to do this all the time!"

"Kruger park was only about 20 minutes away by drive. All of the staff were wonderful. So friendly. Whatever you wanted, they would get for you. I couldn’t single out one staff member because they were all perfect. The suites are gorgeous and spotless with a wonderful view of the Sabe River. The food was excellent and so plentiful. I couldn’t think of a better place to stay to get to Kruger and experience the game drives. The drivers were excellent and it was easy to see their love for the animals and nature of South Africa. Highly recommend."

"I feel it was overpriced for what we got. Our room was booked for occupancy of 4, yet the set-up of cups, plates, etc. in the room, was for 2, as was the dressing gowns and the chairs on the patio. The service in the dining area was appalling - it took 20 mins to get a waiter to notice us and then equally long to get our drinks that were way overpriced and small in comparison to the same drink at other establishments. Getting luggage to our room was a mission with no assistance. The door handle was not sealed, and batteries were exposed on the handle outside the door. Signage around the property with directions is poor. Lighting in the room is not practical - especially having the bathroom and passage light in the bedroom connected - makes nighttime bathroom visits a problem for all. There's also no towel holder in the guest toilet. I would not be coming back any time soon, especially based on the price we paid and the disappointment we experienced."

"Robbed while sleeping. Luckily not attacked or hurt. During a business trip in January 2026, I was robbed while asleep of phones, laptop, ID, wallet, drivers license. Everything. Forced access through the sliding door. No CCTV cameras, no monitoring. Think twice if you're planning a trip (business or pleasure) or you're bring international guests. No compensation from this 5 star rated hotel."

"Friendly staff. Comfortably sized rooms, and they were clean. Beds are terrible, they need to replace the beds. Perfect location, cul de sec property, close to Shopping Centres. "

"The property can do with a refresh along with the installation of a mechanism to help keep things like the power and internet connection up during the consistent power dips. near impossible to be in any kind of online meeting if it takes 10 minutes plus for the internet to come back after a dip. The team at the hotel are friendly but getting any kind of order to the room takes an inordinate amount of time, in my case 1,5 hours to then still have it be incorrect. On the whole comfortable with notable short comings."

"Love this location. Staff are great. Property is wonderful. Room is comfortable and spacious. Breakfast is delicious. Have stayed before. Everything is top notch and I don’t say that lightly. "

"Location was amazing!"