Find Family Hotels in New Baltimore, MI

"The facility is beautiful, however, the service is very poor. We were quite disappointed. It took so long to get our food at the hotel restaurant. Also, there wasn't a microwave in our room so we called the front desk and requested a microwave and utensils and plates. A staff brought the microwave but not utensils and plates. We asked about the utensils and plates and the staff said he didn't know. He said he will get it. After twenty minutes, we called the front desk and she said they will bring it up. No one brought it up. So disappointed and such poor service. "

"Bugs everywhere. Big ones!!!! I turned the light on at 3:30am. Was terrified!!! Packed my things and was itching and slapping my skin for three days. "

"the room was so clean, house keepers deserve more recognition here they are amazing. comfy bed 10/10"

"Yes"

"We moved rooms 3 times due to issues, no refund was offered. Absolutely a mess of a trip. AC didn’t work, rooms were disgusting, and they left our door unlocked and propped open as the lock didn’t work. DO NOT STAY HERE"

"It was good for the price staff good "

"Hotel was wonderful, but Expedia was awful! Cancelled my reservation as I arrived. Thank to Mel for getting me a room without using Expedia! Pay the extra, and book yourself! Leave Expedia out of the equation ! "

"The staff was very friendly and helpful anytime I needed help/had a question. If it were just down to that alone, it’s be 5 stars. I had an OKAY stay… the elevator needed a good vacuum/sweeping. Every time I was in there it was really messy. During my 5 day stay, on day 3 I had a family with multiple children above me playing parkour it seemed… I didn’t complain or asking to move because it would’ve been a hassle. On day 4, I ended up waking up to movement near my window (I was on the 2nd floor btw). It was a construction worker hammering/drilling into the side of the building by my window. I didn’t have the privacy shade up and you could see through the wispy curtain… absolutely no one told me about this happening during my stay or near my room. If I would’ve known this I would have asked for a new room. They started work early… and especially as someone who was traveling with a huge time difference, I was VERY annoyed."

"Ground level room was a little noisy due to TV next door and traffic noise outside. "