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더 리조트 앳 슐리테르반 여행 후기

3.5 out of 5
더 리조트 앳 슐리테르반
305 West Austin St., New Braunfels, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 841개 이용 후기 중 373개" "
평점 8 - 좋아요. 841개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 841개 이용 후기 중 116개" "
평점 4 - 별로예요. 841개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 841개 이용 후기 중 53개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great location we did stay during off season for the water park it was much more quiet then usual. It is a beautiful location across the river from the water park or if you want you can just float the river.
2024년 4월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 18일
Thank you for staying with us and we are so happy you enjoyed your time at the Schlitterbahn resort. we look forward to seeing you back soon.

10/10 - 훌륭해요

Rising Sun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nita was fantastic. Very attentive and knowledgeable. She was very very kind and a joy to talk to. The park is still being cleaned for opening. I'm sure it will be great once they have it ready for summer season.
2024년 4월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy you got the chance to interact with Nita she is one of our front desk supervisors and takes great care of our guests. We look forward to seeing you again soon.

8/10 - 좋아요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy to hear you had a great stay, we look forward to seeing you again soon.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property
2024년 4월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy to hear you had a great stay, we look forward to seeing you again soon.

6/10 - 괜찮아요

Leticia

연인과의 여행
VERY DATED. Loud rattling noise in the kitchen. Place was slanted to one side.
2024년 4월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us. We are sad to hear that you didn't enjoy your stay as much as we would hope. We have addressed the noise in the kitchen area and our maintenance team is looking into the flooring issue. I am so sorry you had this experience and we hope you will still come back and stay with us again.

10/10 - 훌륭해요

Trish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very roomy! Great for families
2024년 4월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy to hear you had a great stay, we look forward to seeing you again soon.

10/10 - 훌륭해요

DANNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy to hear you had a great stay, we look forward to seeing you again soon.

8/10 - 좋아요

Ria

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 7일
Thank you for staying in the Schlitterstein lofts and we are so happy to hear you enjoyed your stay. Please come back and stay with us again soon.

10/10 - 훌륭해요

Arthur J.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2024년 3월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 4일
Thank you for staying with us; we are so happy to hear you had a great stay. We hope to see you back in the future.

8/10 - 좋아요

Sarah

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great and cheap place for a staycation with friends!
2024년 3월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 2일
Thank you for staying with us and we are so happy to hear you enjoyed your time at the Schlitterbahn Resort, we hope to see you back soon.

10/10 - 훌륭해요

LaShonna

2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 17일
Thank you for staying with us and we are so happy to hear you had a great stay, we look forward to seeing you again soon.

8/10 - 좋아요

Patricia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 20일
Thank you for staying with us, we hope that you had an enjoyable time and that we will see you back in the future.

8/10 - 좋아요

Carla 님, Edinburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lazy River not open till April 20th and facilities are old , very spacious, old furniture and very old pull out sofa bed. Nice family environment
2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 18일
Thank you for staying and we apologize for any issues or confusion about the waterpark open dates. Please let me know if we could've done anything to improve your stay.

8/10 - 좋아요

Felipe

2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 4월 7일
Thank you for staying in the Schlitterstein lofts and we are so happy to hear you enjoyed your stay. Please come back and stay with us again soon.

10/10 - 훌륭해요

Gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, staff were very friendly and gave me all the event and options for our next stay with the whole family, highly recommend to family and friends
2024년 2월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 18일
Thank you for staying with us; we are so happy you enjoyed your stay. We would love to have you visit again in the future.

2/10 - 너무 별로예요

Laci

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First time staying at this property, however they were clean it was a much older establishment and was in an area far away from thenrest of the resort.. we felt a little abandoned and my dauggter wasnt comfortable staying there so we actually left and went somewhere else
2024년 3월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 16일
Thank you for your honest review and we are so sorry that the resort didn't work out for you I do see that you were fully refunded and I hope you will stay with us again in another area.

8/10 - 좋아요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean spacious and convenient location
2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 16일
Thank you for staying with us; we hope to see you back.

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 16일
Thank you for staying with us and thank you for the great review. We hope to see you back soon.

2/10 - 너무 별로예요

Brittnie

별로예요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 13일
Thank you for staying with us. What is it that we could've done to make your stay better? We would love to hear from you to improve future stays

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태
Enjoyed it
2024년 3월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 13일
Thank you for staying and we are so happy you enjoyed your stay.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Schlitterbahn Resort 님, 2024년 3월 5일
Thank you for staying with us and we hope to see you back in the future.

8/10 - 좋아요

martin

It is off season so it was very quiet which was nice . It was close to downtown New Braunfels where we were attending an event and very affordable. The room was clean and welcoming however one of the double beds had a broken beam . If did not collapse but should have been picked up by staff before our arrival.We enjoyed our stay overall.
2024년 2월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 3일
Thank you for staying with us and we are happy to hear you enjoyed your stay. I apologize for the bed issue and we get that taken care of right away. We hope to see you back in the future.

10/10 - 훌륭해요

Harry E

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only concern, there was no safety bar in the tub/shower. Had a great time otherwise.
2024년 2월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 3일
Thank you for staying with us and for the excellent safety prevention, that is certainly something we will be looking into for out guest safety.

8/10 - 좋아요

Gary 님, Bishop

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 3일
Thank you for staying at the Schlitterbahn Resort. We are happy to hear you enjoyed your stay but would love to know what we could do to better your stay.

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great!
2024년 2월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 3월 3일
Thank you for staying with us and we are so happy to see that you had a great stay. We would love for you to come back and stay with us again soon.

6/10 - 괜찮아요

Leigh

좋아요: 청결 상태, 직원 및 서비스
Rooms were basic but clean. No daily housekeeping.
2024년 2월에 4박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 2월 22일
Thank you for staying with us and we are happy to hear you enjoyed your stay.

10/10 - 훌륭해요

Tonya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful stay. Great staff too!!!
2024년 2월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 2월 22일
Thank you for staying with us and we are so excited to hear you enjoyed your time here at the Schlitterbahn Resort. We looking forward to seeing you back in the future.

10/10 - 훌륭해요

Carlos 님, Katy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay
2024년 1월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 30일
Thank you for staying with us and we are so happy you enjoyed staying in the lofts. We hope to see you back again soon.

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Christmas
Wonderful place to stay with kids and very reasonable in the off season
2023년 12월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 8일
Thank you for staying and we are happy to hear you enjoyed your stay. Please come back and stay with us again soon.

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
It was great
2023년 12월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 8일
Thank you for staying with us and we are so happy you enjoyed the Schlitterstein lofts. We hope to see you again soon.

6/10 - 괜찮아요

Mimosa 님, Brownsville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property definitely needs some updating. The leather headboards were appealing and just looked very cheap and not very clean pull out mattress, and the sofa also had stains.
2023년 12월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 8일
Thank you for staying with us and for the honest review. We are working towards updating the furniture in the lofts to correct the issues you had. Please come back and stay with us again soon.

6/10 - 괜찮아요

Cory

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Went during the off season in December. Super quiet place, basically everything was shut down. They could freshen the rooms up a bit, they're really dated. Just a standard room, nothing noteworthy except the deer that roam the property. Those were cool!
답변 제공: Schlitterbahn Resort 님, 2024년 1월 6일
Thank you for staying with us and for the honest review. The winter months are when we try to refresh and renovate as many rooms as we can and we use customer feedback to decide what areas to work on next, your review is very valuable to this process.

10/10 - 훌륭해요

Cindy Long

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had everything we needed.
2023년 12월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 6일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Let down
Pool was out of service even though they said it wasn’t. Not enough stuff to cook with even though we had a full kitchen. Very worn down. Pillows were awful.
2023년 12월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 6일
Thank you for staying with us and for your honest review. I want to apologize for any failed communications on our part about the pool, we do close the pool during the winter months when the temperature is below 70 degrees for safety. Your feedback is important to us so we can make necessary improvements to help our guests have a more relaxing stay. Thank you for your time and we hope to see you back soon.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very nice stay everything was great
2023년 12월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2024년 1월 6일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

8/10 - 좋아요

Johan

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 5박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 30일
Thank you for staying with us and happy to hear you enjoyed your stay. Please come back and stay with us again soon.

10/10 - 훌륭해요

Bret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 30일
Thank you for staying with us and we are so happy you enjoyed your stay at the Schlitterstein lofts. We hope to see you back in the future.

6/10 - 괜찮아요

Ashli

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Family Friendly Resort in need of Renovation.
Friendly staff, great location. Lots of curious deer on the property. Couch bed mattress was stained and smelled of urine, staff provided a new one. Resort is in need of renovation, but was a good value for the price.
2023년 12월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 23일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

6/10 - 괜찮아요

james

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Secluded fairly quiet. But this is the off-season.
2023년 12월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 6일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 6일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Pantea

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AMAZING stay!!!!! We LOVED our stay :)
2023년 11월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 29일
Thank you for staying with us and we are so happy you enjoyed your stay. We hope to see you back soon.

8/10 - 좋아요

Stuart

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 29일
Thank you for staying with us and we hope to see you back again soon.

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facility, clean and had comfortable beds
2023년 11월에 3박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 28일
Thank you for staying with us and we are so happy to hear you enjoyed your time with us and we can't wait to welcome you back.

6/10 - 괜찮아요

Kara

좋아요: 직원 및 서비스
I stayed during off season, so it was quiet and inexpensive. They could definitely use some upgrades as there were broken items in the room but it was a place to sleep while visiting family. The staff were great.
2023년 11월에 4박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 28일
Thank you for staying with us and we are sorry to hear you had maintenance issues in your suite we are looking into those issues and getting them replaced. We would love to host you again in the future.

10/10 - 훌륭해요

Doty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are perfect. Everyone was polite and the room was clean. Everything we needed.
2023년 11월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 28일
We are so happy to hear you had a great experience staying and the Schlitterbahn Resort and we hope to see you back in the future.

8/10 - 좋아요

Janina

2023년 11월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 12월 12일
Thank you for staying with us and we hope you enjoyed your stay, we hope to see you back in the future.

10/10 - 훌륭해요

Saul 님, Fort Worth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here to attend a festival that was close by. They staff were very helpful and great and the room I stayed in was adequate.
2023년 11월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 13일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to seeing you next November for another Wurst fest.

10/10 - 훌륭해요

Glenn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for two nights for Wurstfest. Location is great and the hotel is nice and quiet. Rooms are clean and well-equipped.
2023년 11월에 2박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 13일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Linda 님, San Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional. Pleasant. Quick check-in. Efficient. Great suite. Roomy. Clean. Comfortable. Perfect.
2023년 11월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 13일
Thank you for staying with us; we are so happy you enjoyed your time. We look forward to hosting you again in the future.

4/10 - 별로예요

Jacob

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Schlitterbahn Resort 님, 2023년 11월 13일
Thank you for staying with us and it looks like you didn't enjoy your stay we would like to talk to you more about what we could've done to make your time here more enjoyable.