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햄프턴 인 뉴올리언스-세인트 찰스 애비뉴/가든 디스트린트 여행 후기

3.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 817개 이용 후기 중 490개" "
평점 8 - 좋아요. 817개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 817개 이용 후기 중 50개" "
평점 4 - 별로예요. 817개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 817개 이용 후기 중 16개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the hot breakfasts. Delicious!! The staff were all extremely pleasant, helpful and professional. Great location! Superior Grill is two doors down and several other excellent restaurants within walking distance. More great boutiques and restaurants on Magazine St. Fresh Market is an easy walk for groceries. Loved that there was a mini fridge and microwave in room. Streetcar stop is right in front of hotel if you don’t want to drive. Parking was extremely easy, convenient and didn’t break the bank. Highly recommend.
2024년 4월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 5월 16일
Carol, thank you for your wonderful feedback! Hampton Inn New Orleans - St. Charles Ave/Garden District is thrilled you enjoyed the hot breakfasts and found our team members pleasant and professional. It’s great that you appreciated our prime location and convenient amenities. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Christopher 님, Oak Park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly service and good in-hotel convenience store
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Christopher, it's wonderful to hear you had such a positive experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled to know you found our team members extremely welcoming and appreciated the added convenience of our on-site store. We aim to make our guest's stay as comfortable as possible. Looking forward to welcoming you back during your next visit to New Orleans.

10/10 - 훌륭해요

Ian

가족 여행
Great service, location, price point. Stayed here for Jazz Fest. Gym small but adequate. Rooms comfortable. Easy to walk the Garden District and generally a much quieter alternative to French Quarter.
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 13일
Ian, we're thrilled to hear that your experience at Hampton Inn New Orleans - St. Charles Ave/Garden District met your expectations. Convenience and locale are just as important to us as they are to our guests. We enjoy being able to provide a serene atmosphere while still keeping you close to popular events like Jazz Fest. We're pleased to know you found our facilities, including the gym and rooms, suitable for your needs. Hope to welcome you back soon in the future.

10/10 - 훌륭해요

Toan

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Toan, it's excellent to hear that you had a stellar experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. Your high rating speaks volume and we truly appreciate it. We look forward to providing the same great service when you return in the future.

10/10 - 훌륭해요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 10일
Josephine, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District for your stay. We're delighted that your experience with us was a pleasant one. We look forward to welcoming you back.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property. Clean. Beautiful rooms.
2024년 5월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Stephanie, thank you for sharing your experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled to know you appreciated the cleanliness and beauty of our rooms. We aim to provide every guest with an exceptional and comfortable stay. We look forward to welcoming you back when you're next in town.

10/10 - 훌륭해요

Karen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean quiet property. Rooms are comfortable anf clean
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 6일
Karen, thank you for your kind words. We're thrilled to know that you enjoyed your stay at the Hampton Inn New Orleans - St. Charles Ave/Garden District. We understand that a spotless environment and comfort are vital for a relaxing stay. We hope to have the chance to host you again in the future.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
D'wan and Corley were so helpful and had wonderful customer service. The employees made me want to make this my regular hotel when visiting The Big Easy. The free breakfast had more variety than those hotels with just breads, waffle mix, and coffee. They have that plus tiny sweet scones, oatmeal, yogurt, apples, bananas, premade little eggy bell pepper omelettes and the sausage patties a little cardboard-like, but it's better than what some of the other "continental breakfasts" other hotels provide. Plus the people who worked it were very nice. It's not in the loud and difficult to navigate like in the French Quarter, but the lovely nearby neighborhood of the Garden District with some of the finest restaurants in America, including Commander's Palace. It's on St. Charles with easy and cheap streetcar rides to the French Quarter. It's 4-5 blocked from Magazine Street with some cute shops and plenty of small coffee shops, bars, and restaurants. It was a wonderful stay. If you don't plan on staggering to your hotel from Bourbon Street, this is a nice option with affordable parking. You do not want to play to park in thee French Quarter. Thank you, Hampton Inn. Your staff made it worth it.
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Michael, it's wonderful to hear you enjoyed your stay at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled to know D'wan, Corley, and the rest of our team played a significant role in your positive experience. Our diverse breakfast offerings and enchanting location in the Garden District indeed set us apart. Your appreciation for the easy access to local attractions and our affordable parking is encouraging too. We're already excited about welcoming you back for another delightful experience. Thank you for your kind words!

8/10 - 좋아요

Rayna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wouldn’t normally have stayed here but needed it because of location. Was pleasantly surprised for the brand and price point.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
Rayna, it's delightful to hear that the Hampton Inn New Orleans - St. Charles Ave/Garden District exceeded your expectations given the circumstances. We're pleased to know our location served your needs and you found our brand value to match with your perception. Looking forward to having you again in the future, possibly making us your first choice.

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Eduardo, thank you for choosing Hampton Inn New Orleans - St. Charles Ave/Garden District. We understand that you have many options for lodging and we're grateful you chose our accommodation. Looking forward to your next stay.

10/10 - 훌륭해요

cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for Mardi Gras. Wish the entry to the mall attached was open on weekends for the food court
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Cynthia, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District, especially during such a dynamic season like Mardi Gras. We're delighted the location was convenient for your festivities. We appreciate your feedback on the adjacent mall's weekend hours, and although we don't have control over it, we will certainly pass along your comments to the relevant parties. Looking forward to welcoming you back next Mardi Gras!

10/10 - 훌륭해요

Richard

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Richard, it's great to see your top rating for the Hampton Inn New Orleans - St. Charles Ave/Garden District. We sincerely appreciate it and look forward to your next visit. Your continued patronage is a testament to the service our dedicated team members strive to deliver. Thank you.

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You pay for what you get. Comfortable beds, nice amenities
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Carla, we're thrilled you appreciated the comfortable beds and choice amenities at Hampton Inn New Orleans - St. Charles Ave/Garden District. Your positive feedback is most appreciated. We're eager to welcome you back for another delightful stay.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite place to stay in the Lower Garden District! The property is well-maintained, super clean, the beds are comfortable and the Hampton Inn Team is SUPER friendly and professional! Thanks again for another wonderful stay!!
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Melissa, it warms our hearts to hear that Hampton Inn New Orleans - St. Charles Ave/Garden District is your favorite spot in the Lower Garden District! We're thrilled you appreciate our well-kept facilities, pristine cleanliness, and comfortable beds. Our team members are always here to ensure you have a fantastic stay with their friendly and professional services. Thank you for your outstanding feedback, and we can't wait to welcome you back for another wonderful stay!

4/10 - 별로예요

David

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
David, we noticed that your overall experience with us was not up to expectations. We value all guest feedback as it helps us improve our services. We'd greatly appreciate if you could share more details about your stay. Your satisfaction is important to us and we hope to have an opportunity to serve you better in the future.

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
William, we're thrilled to hear that you appreciated the prime location of Hampton Inn New Orleans - St. Charles Ave/Garden District. Convenience is indeed a key part of a memorable stay and we're glad we could deliver that for you. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my go-to hotel for visiting my Tulane student. The location is perfect, convenient to streetcar and a pleasant walk to campus. My room is always pristine, and this time I appreciated the shampoo/conditioner/body wash/lotion that was available. Breakfast options are plentiful and fresh, and the front desk people are always friendly and helpful. And the bed is really comfy too!
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Marie, it's wonderful to hear you consider the Hampton Inn New Orleans - St. Charles Ave/Garden District as your preferred choice when visiting your student at Tulane. We're glad our location suits your needs perfectly and that our rooms meet your cleanliness standards. It's pleasing to know you appreciate our toiletries and breakfast selections. Thrilled to hear you find our front office colleagues welcoming and the bed comfortable as well. We look forward to your next visit.

10/10 - 훌륭해요

Jenifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the property for a wedding. It was conveniently close to all the venues for the wedding. Located clise ti dining, street car, etc
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Jenifer, it's fantastic to know that you found Hampton Inn New Orleans - St. Charles Ave/Garden District conveniently located for your wedding-related events and that you appreciated its proximity to dining and transportation. We hope to welcome you again on your future visits, be it a wedding or simply to explore the Garden District.

4/10 - 별로예요

Carole

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The property advertises long-term parking for $8. This is not true. They do not honor this with Expedia customers. They say this is only when you book direct. Not sure why it is advertised that way. Kind of a scam
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Hello Carolw,Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the parking arrangements during your stay. It appears there was a misunderstanding regarding the reservation you made through Expedia. We regret any inconvenience caused and would like to clarify that our long-term parking option has been discontinued for over a year.Please know that your parking was indeed included during your stay with us, though we understand the frustration if this wasn't communicated clearly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent quiet/safe Garden District location with a streetcar stop a few steps/half a block away. Staff friendly enough. Rooms clean. Expansive living room to enjoy the free breakfast
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 26일
Steven, your kind words about Hampton Inn New Orleans - St. Charles Ave/Garden District are much appreciated. We're thrilled you found our location convenient and felt at ease during your stay. Our team members also appreciate your mention of their friendly service and the cleanliness of the rooms. It is always wonderful to hear when guests enjoy the complimentary breakfast in our spacious common area. Please come back soon for another delightful stay with us!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was a breeze, the staff was very helpful with parking and getting my things unload. Would stay here again. !
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 9일
Lisa, we're thrilled to hear your check-in at Hampton Inn New Orleans - St. Charles Ave/Garden District was swift and our team members were able to assist you effectively. We appreciate your kind words and are looking forward to your next stay with us. Safe travels!

10/10 - 훌륭해요

Bridget

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super helpful and friendly (especially Jade!) :)
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Bridget, thank you for sharing your delightful experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled that you had a wonderful time with us, especially with the assistance of our team member, Jade. Ensuring our guests feel welcomed is vital to us. We hope to have the opportunity to welcome you back soon.

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place, good breakfast. Only negative was the room windows cannot be opened and the room was quite stuffy
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Gregory, we appreciate you choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District and sharing your experience. It's great to hear that you found our breakfast to your liking. Your concern about room ventilation has been duly noted and will be passed on to our team. We look forward to your next visit so we can serve you even better.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 30일
Larry, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District. We're thrilled to receive your top-rated feedback and it's our goal to maintain the kind of experience that won your approval. We hope to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of construction around the hotel. But a great experience overall.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 22일
Greg, it's wonderful to know you had a great experience during your stay at the Hampton Inn New Orleans - St. Charles Ave/Garden District, despite the surrounding construction activities. We look forward to welcoming you back for another excellent stay.

2/10 - 너무 별로예요

Carroll

This trip was cancelled months ago. I
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Carroll, it's disappointing to hear about your recent circumstances. We would appreciate understanding this situation more clearly. Kindly reach out to us or Expedia's customer service to ensure any discrepancies are rectified at the earliest. We hope for the opportunity to serve you in the future and provide a more memorable experience.

6/10 - 괜찮아요

Sophie

2023년 12월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Sophie, it seems your stay with us didn't exactly meet your expectations, and we'd appreciate the chance to address any specific concerns you might have had. We're always striving to improve our guests' experiences and feedback like yours is crucial. If you have the time, we would love if you could provide more detail.

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GOOD EXPERIENCE
GREAT STAY, GOOD LOCATION FOR TROLLEY, CLEAN, AND EXCELLENT FRONT STAFF. WILL USE AGAIN
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Richard, thank you for sharing your experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're glad to hear you found our location convenient and our hotel clean. It's also wonderful that our front desk colleagues made a positive impression on you. We're looking forward to welcoming you back for another great stay.

2/10 - 너무 별로예요

Vincent

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
We appreciate you taking the time to share your feedback, Vincent.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 30일
Thanks for the perfect rating, Brandon! We can't wait to see you again soon for another amazing experience at Hampton Inn New Orleans - St. Charles Ave/Garden District.

10/10 - 훌륭해요

Clare

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place. Only complaint: no closet or dresser! Just pegs on the wall, with hangers.
2023년 12월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Clare, thank you for sharing your positive experience at Hampton Inn New Orleans - St. Charles Ave/Garden District. Delighted to learn you found our place pleasant. We also note your feedback regarding storage spaces. Your insightful thoughts aid us in continually improving the guest experience and are truly appreciated. We look forward to extending our warmest welcome to you on your next visit.

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 28일
Beth, it's wonderful to see your perfect rating for the Hampton Inn New Orleans - St. Charles Ave/Garden District. We can't wait to have you return for another excellent experience. Thank you!

8/10 - 좋아요

Filicia 님, BRONX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Filicia, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District and appreciate you taking the time to leave a rating. We hope to serve you again in the future.

8/10 - 좋아요

Ashlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Ashlie, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District and for taking the time to share your positive experience. We're delighted that you found our hotel to your liking and hope to welcome you back in the near future.

10/10 - 훌륭해요

Ruth

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
Thanks for sharing this perfect rating, Ruth!We're thrilled to hear you enjoyed your stay at Hampton Inn New Orleans - St. Charles Ave/Garden District! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Morten

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel perfectly situated in the Garden District.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Morten, it's great to hear you appreciated the prime location of Hampton Inn New Orleans - St. Charles Ave/Garden District. We're delighted you found our hotel to be pleasant and we look forward to your next visit.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room did not have a standard closet. It did not have a safe. Breakfast foods are highly processed. The facility is beautiful and the staff great.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 15일
William, thank you for sharing your insights. We regret certain features in your room weren't to your preference. We're thrilled, however, that you found our facilities visually pleasing and our team members exceptional. For future stays, please note that personal safes are available at the front desk upon request. Additionally, we're continuously working to improve our breakfast offerings. We hope to have the chance to serve you again at Hampton Inn New Orleans - St. Charles Ave/Garden District.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
John, we're thrilled to see you had a top-notch stay at Hampton Inn New Orleans - St. Charles Ave/Garden District. It's wonderful when guests like you take the time to rate us and we're looking forward to your next visit. Thank you for choosing us.

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was adjacent to mechanical room and was very loud when elevators operated.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 8일
Mark, thank you for your review. We're sorry to hear that noise was a factor during your stay. Although it's not common, we understand how crucial quietness is to a restful night. Your feedback is valued as it helps us identify areas where our guests' experiences can be further enhanced. We hope you give Hampton Inn New Orleans - St. Charles Ave/Garden District another try in the future, anticipating a better experience.

6/10 - 괜찮아요

Kevin

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
Kevin, it appears you've left a rating without any specific feedback. We'd greatly appreciate it if you could provide insights about your stay with us, so we can continue enhancing our guests' experiences. Please feel free to share your thoughts anytime.

10/10 - 훌륭해요

Matthew

2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Matthew, thank you for your excellent rating of Hampton Inn New Orleans - St. Charles Ave/Garden District. We're pleased to know we met your expectations and hope we have the privilege of welcoming you back in the future.

10/10 - 훌륭해요

Jayne 님, Baton Rouge

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good service. Desk clerks were polite, interested in helping and then showed it by being very helpful. I appreciate being able to get a handicap room. Will gladly stay there again!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 14일
Jayne, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District for your stay. It's fantastic to hear that our front desk colleagues demonstrated their commitment to guest satisfaction. It's also great that the availability of our accessible rooms added comfort to your stay. We're certainly anticipating your return!

6/10 - 괜찮아요

Janice

좋아요: 청결 상태, 직원 및 서비스
The hotel is conveniently located near the trolley and a great grocery store. The beds are very comfortable and the shower was excellent. The breakfast our first morning was not replenished after we arrived 40 minutes before it closed. And the sensor for the sliding back doors picked up every one using the elevators! It drove me crazy!
2023년 10월에 5박 숙박함
답변 제공: Customer Service 님, 2023년 10월 19일
Janice, it's nice to hear that you found our location convenient and enjoyed the comfort of our beds alongside a great shower. We're sorry to note that your breakfast experience and the sensor for the sliding back doors didn't meet your expectations. Improved breakfast service provision and adjustments to the sensor's sensitivity will definitely be considered by our team members. Thank you for taking the time to share your experience.

10/10 - 훌륭해요

lania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jade and the whole staff made our stay at a difficult time, for we had a family member in the hospital , a pleasant and accommodating to our needs! The housekeeping staff was as accommodating and tended to our requests! I highly recommend this hotel for cleanliness, assistance, and comfort!
2023년 9월에 15박 숙박함
답변 제공: Customer Service 님, 2023년 10월 15일
Lania, it's wonderful to hear that Jade and the Hampton Inn New Orleans - St. Charles Ave/Garden District team were able to support you during a challenging time. It also brings us joy to know that our colleagues in housekeeping and in other departments met your needs effectively. Your high recommendation, noting our cleanliness and comfort, is greatly appreciated. We're already looking forward to being your host again in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was fine. Right on St. Charles and the street car line. Be advised, though, this hotel accepts dogs and pets. The room directly next door had a small, yapping dog with a squeaky toy that made noise all night. Too bad, because it was otherwise quiet and a decent place to stay. Enjoy NOLA!
2023년 10월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 13일
David, it's great to hear that you found the location of Hampton Inn New Orleans - St. Charles Ave/Garden District advantageous for exploring the city. We understand your concern about the noise from a nearby pet and appreciate your patience throughout. We do value all our guests and their comfort, including those who are pet owners. We would like to assure you that our team members do their best to ensure that all guests, including pets, adhere to our noise guidelines for the comfort of others. We hope your experience with us will not discourage you from staying with us again. Do enjoy the rest of your time in New Orleans!

10/10 - 훌륭해요

Mary

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 11일
Mary, thank you for choosing to stay at Hampton Inn New Orleans - St. Charles Ave/Garden District. We're delighted to know you had an enjoyable experience and we look forward to your next visit!

10/10 - 훌륭해요

Laura 님, Florence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience!
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 9일
Thank you for the fantastic rating, Laura!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn New Orleans - St. Charles Ave/Garden District! We can't wait to see you again soon.

6/10 - 괜찮아요

Colin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 10월 8일
Thank you for sharing your feedback, Colin.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

8/10 - 좋아요

Lynn

연인과의 여행
The property is in the Garden District - near the trolley. Easy walking distance to all the Garden District’s restaurants and a wedding event we attended. There is renovation going on right now and the small pool was closed, but that should be over soon!
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 5일
Lynn, thank you for choosing the Hampton Inn New Orleans - St. Charles Ave/Garden District during your visit to the Garden District. It sounds like our location worked well for your needs which we're delighted about. Regarding the ongoing improvements, rest assured these are temporary and are aimed at creating an exceptional experience for all our guests in the future. We hope to welcome you back once our enhancements are complete.

10/10 - 훌륭해요

Diane

2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
Thank you for the excellent rating, Diane!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hampton Inn New Orleans - St. Charles Ave/Garden District! We look forward to hosting you again soon.