야외 수영장, 온수 수영장, 05:00 ~ 22:00 오픈, 일광욕 의자
예약 가능 여부 확인

옴니 로열 올리언스 호텔 여행 후기

4 out of 5
옴니 로열 올리언스 호텔
621 Saint Louis St, New Orleans, LA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1506개 이용 후기 중 969개" "
평점 8 - 좋아요. 1506개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1506개 이용 후기 중 121개" "
평점 4 - 별로예요. 1506개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1506개 이용 후기 중 50개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Soo

출장 여행
별로예요: 청결 상태, 객실의 편안함
장소는 훌륭하였으나 방이 너무 작은편 이었고 타월이 깨끗하지 못한것이 흠이었습니다.
2022년 4월에 3박 숙박함
답변 제공: -Terrell 님, 2022년 5월 9일
Thank you for bringing your concerns to our attention. We do hope you reconsider so that we can host you in the future and make it right.

10/10 - 훌륭해요

Brian 님, Prescott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Lorie 님, San Jose

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super friendly! Just an overall amazing place to stay!
2024년 4월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 17일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Carl

좋아요: 숙박 시설 상태 및 시설
Friendly and accommodating staff.
2024년 4월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 16일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place is old and tired. Long overdue for a refurbishment.
2024년 4월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 13일
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, beautiful property. Very good location to everything. Staff are very pleasant and friendly
2024년 3월에 5박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 13일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

Diane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was very nice but the property overall is tired and in dire need of renovation and upgrades. The menu in the restaurant is limited and the food is average at best. We had a room with a balcony which had peeling paint and mismatched furniture. The bathroom was minuscule; very poor lighting and the make up mirror was mounted over the toilet, so low on the wall it was useless. There was no bath mat or anything to prevent slipping in the bathtub! On the plus side, the location in the French Quarter was great, close to everything and the bed/pillows super comfortable! This property is not up to the caliber of other Omni Hotels I have stayed at but if you can deal with some of the drawbacks, the location and nice staff might make it worth consideration.
2024년 4월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 13일
hank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel in a great location! We had a courtyard room one night but there was a problem with the tub draining. Within 15 minutes someone was there to try to fix, it didn't work, and we were upgraded to a balcony room. Both were great rooms and very cute, but the balcony room was amazing! Great staff and service.
2024년 4월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 11일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

Heidi J

2024년 4월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 11일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 10일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

Scott Van der Linden

좋아요: 직원 및 서비스
very very loud on the steeet all night long cannot recommend this if you want a quiet night sleep
2024년 4월에 1박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 9일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Rita

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great centralized location. A few minutes to Jackson Square and some of the most popular locations in NOLA. We stayed here with our children and they had a great time at the rooftop pool. They are working on the bar on the rooftop so this would have been great if it had been open. Staff was so friendly and nice! Would highly recommend the balcony room as we loved looking out at the street (quiet street) and listening to the music from around the other busier streets.
2024년 4월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 13일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location within French Quarters. Easy for those site seeing by walking.
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 6일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

4/10 - 별로예요

Michael M

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Omni had a data breach 5 days before our arrival and did not disclose in advance the breach would substantially impact our stay. Omni could not make keys for our room. We had to find a staff member to let us in our room every time we needed to get into our room We also could not access the pool area without a key and had to find a staff member on the first floor to get onto the rooftop pool. The property advertises a pool bar and restaurant but it was never open any of the 4 days we were there. The hair dryer in our room was broken. Housekeeping took all our dirty towels and left no clean towels one day. Omni front desk staff gave very vague responses about why we could not get a key to our room. Initially we were told their computer was doing a date change update and we would get one in the morning. The next front desk staff said the hotel could only make a few keys and the number they could make was maxed out. We were never provided an explanation about the key issue beyond that only a few keys could be made and our room was not a room they could make a key for. I am more than sympathetic to the data breach but we should have been told in advance and we should have been provided transparent information about the interference the breach would cause with our stay.
2024년 4월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

8/10 - 좋아요

Martha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our fourth stay at Omni Royal. We love the pool. The staff were incredibly kind even tho they were weathering an IT outage, that turned out to be a system hack!
2024년 3월에 7박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

John

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 6일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

Iris 님, New York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here 2or 3 times before. Beautiful property, great location but they need to step it u They had a cyber attack and were unprepared. Only 1 key per room, charging was a problem and resturant was only accepting cash. The shower was corky. it has been corked a couple of times instead of being replaced. Housekeeping never came in 4/5 days. We just took new towels from the cart in hallway. p
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

Nitin

단체 여행
별로예요: 청결 상태, 직원 및 서비스
Omni is not what it once was. It has a poor shabbiness to it. The rooms were not clean - there was hair in our bathtub and toilet. The balcony looked like it was ready to break. Go someplace else
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Gwendolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So close to all the N.O. Favorites in the French Quarter. So many wonderful options for dining. The entire staff was exceptional... friendly, helpful, curteous, and knowledgeable. If you go ask for Big Al, (Mr. Al)..... he is a treasure. We loved the atmosphere & decor of the hotel... "Very "Old" New Orleans!". Stay here ... You will love it!
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Brenda

가족 여행
My room was at the end of the hall and it didn’t valet cleaned until late afternoon.
2024년 3월에 5박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Priscilla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for all the hospitality
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this property on numerous occasions and it has always been a excellent experience.
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Zarin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here was excellent and met all of our needs. I am so happy with my stay here.
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Serge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super vieil hotel pres de besucoup dr restaurant s
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

fridrikh

연인과의 여행
Very good location
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

Kathryn M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although dated it was so clean!
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was overwhelmingly friendly and went out of their way to make our stay wonderful.
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 4월 5일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Audrey Nicole

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Bj

가족 여행
좋아요: 편의 시설/서비스
Everyone was wonderful
2024년 3월에 1박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 29일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Camille

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can't say enough good things about the staff! Wonderful experience because of everyone that works here.
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 29일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 29일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

4/10 - 별로예요

Kettlie

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 28일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Mary Kay

연인과의 여행
Great location! Short walk to all the action on Bourbon Street, but just far enough away to be quiet at night. Easy walk to the Mississippi River walkway and attractions. Friendly doormen!
2024년 3월에 7박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 27일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

amin j.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and accommodating
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

6/10 - 괜찮아요

Jason

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Kimberly

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and attentive. Rooms were nice size, clean and beds were comfortable. Location is great, walking distance to shopping, square, bourban street and downtown.
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Charlette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was extraordinary.
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

4/10 - 별로예요

Michael

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heat was not working my entire 3 day stay .
2024년 3월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Gregory

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property and management.
2023년 12월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

10/10 - 훌륭해요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and roomed are clean and comfortable. The staff was super friendly. I will be planning another stay soon!
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

anna Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice hotel in French Quarter. It needs an update but otherwise clean.
2024년 3월에 4박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Steven 님, WESTERVILLE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans

8/10 - 좋아요

Ramon 님, Hollywood

연인과의 여행
좋아요: 직원 및 서비스
We had a courtyard room, it seems they forgot to clean the outside area from drinks from the previous guests. We noticed they never cleaned the outside patio from our room for our 2 night stay, so the place turned not inviting.
2024년 3월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.

10/10 - 훌륭해요

Axel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and welcoming hotel, staff was very friendly and right in the middle of everything!
2024년 2월에 2박 숙박함
답변 제공: Carlos Jenkins 님, 2024년 3월 26일
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans