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Reviews of Fairfield Inn by Marriott New York Manhattan/Times Square

3 out of 5
Fairfield Inn by Marriott New York Manhattan/Times Square
330 West 40th Street, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 646 out of 1120 reviews" "
Rating 8 - Good. 288 out of 1120 reviews" "
Rating 6 - Okay. 101 out of 1120 reviews" "
Rating 4 - Poor. 43 out of 1120 reviews" "
Rating 2 - Terrible. 42 out of 1120 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Breakfast was good. Everything was clean and looked modern. After I checked out I was able to left my bags stored several hours while I was enjoying the city waiting the time to go to the airport. I’m booking again on June. Highly recommend!

10/10 Excellent

Alieu Losene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services
Stayed 1 night in May 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near port authority. The room smelled musty and a bit smoky but not awful. No little body lotion in the bathroom. Otherwise very good
Stayed 1 night in May 2024

8/10 Good

tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought our beds would have been made and used towels replaced. Had to go to the front desk to get extra towels. Breakfast was great. Hotel employees were always kind and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Liezl D.

Traveled with partner
Liked: Amenities
The hotel smells really nice the moment you enter the building. It’s very clean and the staff is friendly.
Stayed 1 night in May 2024

10/10 Excellent

Ma angela

Traveled with partner
It was a lovely stay the staff are friendly and nice The room is clean and the area is accessible to metro and close to a lot of restaurants and places to visit
Stayed 1 night in May 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stuff, clean, perfect position.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadena, Queens

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 1 night in Apr 2024

10/10 Excellent

Princiss

Traveled with family
I was pleasantly surprised with my stay. All hotel staff was friendly and provided excellent customer service at all times. There wasn’t much space in the room but I would stay again just because of the excellent service. I would sacrifice the space. I travel a lot and it’s the first time ever that I’ve seen all staff act like they love what they do.
Stayed 4 nights in Apr 2024

10/10 Excellent

wilbur

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel and staff were great. The street was dirty
Stayed 9 nights in Apr 2024

10/10 Excellent

Destani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Close to many things.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ubication close to Time Square and many places. The staffs are very kind. I would stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lance

Traveled with family
Liked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2024

8/10 Good

Mia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight trip to take in a show
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Nice place to stay!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alannah

Stayed 4 nights in Feb 2024

8/10 Good

Theresa

Stayed 1 night in Apr 2024

8/10 Good

Chizobam Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good. It was clean. Checkin and Checkout was easy. Breakfast was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Ifeyinwa

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

barbara

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, the weather was terrible but the hotel was inviting
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and excellent service. Thank you for accommodating my request for an early check in. My family and I had had a great time!
Stayed 2 nights in Apr 2024

8/10 Good

Erika

Stayed 1 night in Apr 2024

10/10 Excellent

Leslie, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Breakfast! The host lady coordinating the Breakfast was amazig, friendly, organize and so welcoming. The staff wete all super profesional and friendly. Loved the location!
Stayed 4 nights in Apr 2024

6/10 Okay

Kathy

Stayed 1 night in Apr 2024

6/10 Okay

Emily

Traveled with partner
Nothing unique! Extremely small. Breakfast area that was offered was cramped and uncomfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosemary

Proximity to everything and the professionalism of staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything! Room was clean, breakfast good and staffs were very welcoming.
Stayed 2 nights in Apr 2024

10/10 Excellent

Madeline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and accessible.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!!! Could walk or take the subway to everything! Breakfast was good too!
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our week long stay! This hotel was perfect for our visit to Cali. My favorite part was the full size kitchen with all the amenities of home. Since we were there for a whole week, it was great to be able to grocery shop and come back to our “home away from home” room to prepare our favorite meals ourselves which is a major plus for savings on travel meals. The staff was so accommodating and kind. This hotel is close to any and everything you would need. To be able to stay in the beautiful and peaceful Manhattan Beach area at such a reasonably priced hotel that’s not too stuffy was awesome! I would definitely book here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Olachi

Stayed 3 nights in Mar 2024

8/10 Good

Cassia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port authority - walking distance to Times Square, Broadway.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! The hotel offered us a free upgrade, which was awesome! There was a 21.00 per day charge that is not advertised
Stayed 3 nights in Mar 2024

10/10 Excellent

Pedro De

Nice place to stay if cleanliness, location and convenience is your thing/requirements.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time.
Stayed 5 nights in Mar 2024

6/10 Okay

Alex

Stayed 3 nights in Mar 2024

8/10 Good

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating- had arrived early (11h00) and I was able to check in early!!!!! Friendly staff and quiet atmosphere.
Stayed 3 nights in Mar 2024

8/10 Good

YVETTE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and view was nice! Would stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very nice. The room was very clean and the staff were very friendly. The breakfast buffett had many good options to choose from. I definitely would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast and hospitality
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
A little dated. Staff were wonderful but it’s just an older place. Mold in the room that was “upgraded”. King bed was wonderful. Shower was hot but older model. Not the best but not the worst!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

yunyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JENNIFER

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our room was not so clean bathroom and door to bathroom not clean Staff was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Misael Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024