레스토랑

캠브리아 호텔 뉴욕 - 첼시 여행 후기

3.5 out of 5
캠브리아 호텔 뉴욕 - 첼시
123 W. 28th Street, New York, NY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 525개" "
평점 8 - 좋아요. 1001개 이용 후기 중 314개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 95개" "
평점 4 - 별로예요. 1001개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 20개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

BYUNGKOOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear BYUNGKOOK,It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon!Best,Tyler SmithGeneral Manager

8/10 - 좋아요

YOUNGWOOK

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
직원들의 친절도는 매우 좋음. 숙박 상태도 가격대비 나쁘지 않음. 다만 위치가 꽃가게 골목에 위치하고 있어서 새벽에 차들로 인해 많이 시끄러움
2022년 11월에 5박 숙박함
답변 제공: GM 님, 2022년 12월 5일
Dear YOUNGWOOK, Thank you so much for your kind review and recommendation. We are glad to hear that our spacious rooms and tremendous overall value helped make for a great stay. You can count on our Cambria to be your 'home away from home' anytime you return to New York City. Sincerely, Tyler Smith General Manager

8/10 - 좋아요

TAE YOON

가족 여행
좋아요: 직원 및 서비스
나쁘지않았던 호텔
전체적으로 괜찮은편.단점은 가격대비 호텔이 규모가 작았다.
2019년 12월에 1박 숙박함
답변 제공: Sarah 님, 2020년 1월 27일
Thank you for your feedback, we are glad you enjoyed your stay!

8/10 - 좋아요

JEONGGYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 6박 숙박함
답변 제공: GM 님, 2019년 10월 21일
Dear JEONGGYU, Thank you for your time in sharing your kind review and please visit us again. Best, Michelle Giovanni General Manager

8/10 - 좋아요

Katharine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Expedia didn't mention the hotel was in a construction project. We had issues related to the construction. The staff bent over backwards to help us and fix things. When the remodeling is finished it will be amazing!!!
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Dear Katharine, Thank you for your time in sharing a review and we hope to see you again for a flawless experience. Sincerely, Alan Garrabrant, GM

2/10 - 너무 별로예요

Satomi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: GM 님, 2024년 5월 19일
Dear Satomi, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Alan Garrabrant, GM

6/10 - 괜찮아요

Valerie

출장 여행
좋아요: 직원 및 서비스
Cambia hotel was quiet and safe. Property is under construction, so limited to one elevator. Clean & staff was helpful and professional.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 15일
Dear Valerie, It seems like you enjoyed many aspects of your stay, but I regret that we fell short of exceeding your expectations overall. Your feedback is valuable to us as it allows us to pinpoint areas that require immediate attention for improvement. We hope you will consider visiting us again so that we can ensure you have a more satisfying experience. Thank you for sharing your thoughts with us. Sincerely, Alan Garrabrant, GM

2/10 - 너무 별로예요

Rosario

출장 여행
별로예요: 숙박 시설 상태 및 시설
Shower was filthy Elevator stopped working Sheets were dirty Temperature settings didn’t work. Fan busted
2024년 5월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 9일
Dear Rosario, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service, so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management, I apologize. Sincerely, Alan Garrabrant, GM

10/10 - 훌륭해요

Hwee Ping

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location clean nice hotel in Chelsea area. It is on the wholesale floral street very nice floral view during daytime. Close distance to the Red and Yellow 28th Street subway stations. Penn Station is nearby convenient if needed. Stayed last year came back to this location again. Will come back if visit nyc.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 25일
Dear Hwee Ping, It is tremendous to see that we were a perfect fit for your recent visit to New York. I can't thank you enough for your business and for letting others know that there is a great stay waiting for them here at The Cambria. We appreciate your kind words and look forward to your next visit. Best, Alan Garrabrant, GM

4/10 - 별로예요

anastassija

2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 11일
Dear anastassija, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Sincerely, Alan Garrabrant, GM

8/10 - 좋아요

Sheril

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small property and small rooms as well. You can barely have the bathroom door open and use the sink. There is nowhere to place your luggage and clothes. Housecleaning isn't available until after 3rd night. Most of the employees at the front desk can be heard complaining about how busy it is and one told her coworker that she was feeling claustrophobic with all the luggage they were holding. Stefan was extremely helpful and friendly. He always had a smile and grabbed our bags to put tags. He kept checking if our room was available. Very much appreciated him.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Sheril, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a positive experience overall, and I appreciate your feedback on how we can improve our service next time. Thank you for your business, and please come again. Best, Tyler Smith, GM

10/10 - 훌륭해요

sheira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Dear sheira, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Tyler Smith, GM

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and rooms very clean.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Dear Michelle, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Tyler Smith, GM

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was so friendly and helpful. Very professional and efficient!! It was an absolute pleasure to meet them, very accommodating. Angel and Dabriel got us checked in and were very very helpful. It was a very quick trip, see you next time.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Carla, Your flattering review is music to our ears! Thank you so much for choosing Cambria and letting other travelers know you were well taken care of here. Hosting you was our pleasure, and we hope to welcome you back again soon. Best, Tyler Smith, GM

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Ver friendly and helpful staff. Clean rooms and comfortable beds. The bathroom was a bit small but nothing to complain about.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Lisa, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our clean accommodations and friendly service. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Tyler Smith, GM

10/10 - 훌륭해요

Sarah

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Gordon 님, Richmond

가족 여행
Another review remarked on the flooring separating from the subfloor and it is very much so. It made walking on it difficult as one felt they were walking in giant bubble wrap. This hotel decor is minimalist. No frills. Request needs to be made in advance for maid service. Good location. Has restaurant with small menu and if you want NY pizza, it’s close by. We felt safe walking.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Gordon, Thank you for choosing us and giving us the opportunity to welcome you. Our main goal is to provide an exceptional guest experience, and we apologize for falling short this time. We value your feedback and will share it with our management team to improve our service. We would love to have another chance to host you and provide a WOW experience. Sincerely, Tyler Smith GM

8/10 - 좋아요

Mikio

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Total is good. We stay 2days,but no towelchange,no roomclean.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Mikio, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property good rooms excellent staff and service.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Rafael, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Tyler Smith GM

10/10 - 훌륭해요

MIKIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

NICOLAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great !
2024년 2월에 10박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Dear NICOLAS, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Tyler Smith, GM

8/10 - 좋아요

Kasey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel the negative is their are only two elevators
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 8일
Dear Kasey, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Louie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for a stay in New York. Close to nearby attractions like Madison Square Garden. Staff were friendly and courteous from check-in to check-out, They would txt us each to check on us to see if everything was okay. The rooms were clean, and supplied with all the proper towels, linens, and other necessities. I definitely recommend this hotel as a place to stay while visiting NY.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 6일
Dear Louie, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our great location, comfortable rooms, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write, and we hope to host you again. Best, Tyler Smith, GM

4/10 - 별로예요

Mona 님, WESTLAKE VILLAGE

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room didn’t have any body wash in the Shower - it’s the kind that they refill every so often so if it’s empty it means the housekeeping hadn’t checked in weeks. I asked the front desk for a refill twice and a bar of soap in the meantime and they never sent me any soap. I got a text asking how my check in went and for comments and I told them about it and I was still ignored again. Really poor management and front desk. The room is clean-ish and decent size for NY. Location is great but I would way rather stay elsewhere nearby for this price. Not coming back.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 1일
Dear Mona, Thank you for sharing your informative feedback regarding your experience at our Courtyard by Marriott. We're pleased you were primarily satisfied with your accommodations; however, we apologize for the lapses in hospitality you encountered. Your valuable insight allows us to have purposeful coaching sessions with our staff to foster improvement. We appreciate your business and hope you might reconsider a return visit. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear Kevin, We appreciate your glowing recommendation and would like to extend a warm welcome to you to settle in with us again anytime. Best, Tyler Smith GM

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly front desk, very clean room in good condition, quiet and well located to get to everything. I recommend and will go back. Windows need a cleaning, other than that, I was perfect happy
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 24일
Dear Laura, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service, location, and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Tyler Smith, GM

4/10 - 별로예요

Micaela

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 20일
Dear Micaela, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Tyler Smith, GM

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Clean, well appointed room.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 18일
Dear Diane, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

10/10 - 훌륭해요

Angeanex

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value for the money
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 16일
Dear Jay, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

6/10 - 괜찮아요

stephane

연인과의 여행, 출장 여행
좋아요: 청결 상태
some stuff broken, tv dont work, flor need maintenance...
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear stephanie, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issues you experienced during your stay. I appreciate you bringing these issues to our attention, and I apologize for the frustration they caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Tyler Smith, GM

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Room not ready at check-in time
We were told that no early check-in when we got to the hotel. Fine. But why was our room not ready even about 30 mins past check-in time? We had waited for one hour in the lobby.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 11일
Dear Anonymous, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Tyler Smith, GM

8/10 - 좋아요

Janna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Fernando

좋아요: 청결 상태
별로예요: 직원 및 서비스
Terrible experience at check in. Most of my interaction with the staff was ok, except for the check in, she was rude, barely said 2 words to me and off I went. My room was on the 2nd floor, which felt like a basement, no sunlight whatsoever. The room was spacious but the vinyl boards are coming off, the bed had a “dent” on the right side, and other details. The bathroom is tiny, with a tiny sink and didnt look that clean. Honestly, although it’s an inexpensive hotel for NY, I feel like you can get more for that price elsewhere.
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Fernando, I'm truly sorry for the unfortunate experience you had during your arrival, and for the fact that our accommodations did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. As a team, we strive to ensure that our guests' satisfaction is our top priority, and I regret that we were not able to meet your needs. Your feedback is important to us, and we appreciate you taking the time to share it with us. We will use your feedback to improve our services and ensure that your future stays with us are more enjoyable. Thank you for bringing this to our attention. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Ryan Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great as was location and price. Rooms were clean and bed was comfortable. Bathroom was small but in NYC what do you expect. Would return.
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Dear Ryan Alexander, It is lovely to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Tyler Smith, GM

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was very convenient, just a couple blocks from Penn Station and a nice walk to all parts of Chelsea, Greenwich Village, etc. The room was spacious for NYC and extremely clean. It had a coffee maker, small fridge and a microwave which were nice perks. The staff was so friendly and helpful. I’ll definitely be back!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear Jennifer, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Tyler Smith GM

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay at Cambria Hotel Chelsea! The bed was comfy, but the pillows were a bit too soft. Otherwise, no complaints. This was a really great hotel. We stayed on the 17th floor and had no issues with the elevator. The view was amazing. And, we were close to everything! All of the staff were so nice and accommodating for our whole trip. Highly recommend!
2024년 1월에 7박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear Ashley, WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments. Best, Tyler Smith GM

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A delightful boutique hotel in Chelsea. A great centrally located hotel. Easy to get uptown or downtown. Wholesale flower district on the block so a lot of beautiful flowers and greenery along the whole block. Close to a Walgreens and many bakeries, delis, pizza places. You can walk to Times Square and see a lot along the way. Staff are all above and beyond pleasant and helpful. I would stay here again and recommend it to others.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear Jennifer,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Tyler SmithGeneral Manager

8/10 - 좋아요

Lori

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly. Bag check was efficient and parking was close by.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 19일
Dear Debra,Our team strives to provide a great experience. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Tyler SmithGeneral Manager

10/10 - 훌륭해요

Michele 님, Littleton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Michele, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Tyler Smith, GM

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Love this place. I stay every time I come because it's always so reliable. Comfy and clean.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Caroline, As a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in New York and look forward to your next stay. Best, Tyler Smith, GM

8/10 - 좋아요

Elia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was perfect for the night
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear Elia, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Tyler Smith, GM

8/10 - 좋아요

masako

단체 여행, 가족 여행
Good location
2024년 1월에 6박 숙박함
답변 제공: GM 님, 2024년 1월 16일
Dear masako, I appreciate you taking the time to review our hotel. I’m glad you enjoyed your visit, thanks in large part to our exceptional location. We appreciate your choosing us and hope to host you again. Best, Tyler Smith, GM

10/10 - 훌륭해요

Simone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location Rooftop had great views Loved that it was surrounded by the florists… amazing smells and sights Close to great thrift shops
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 13일
Dear Simone,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Tyler SmithGeneral Manager

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean and had comfortable beds. The staff was friendly and efficient. Our room was above the courtyard and there was music being pumped out of speakers there all day and all night. We asked for it to be turned off in the nighttime and the staff said they couldnt/ didnt know how.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Julie, It is lovely to hear you had a great overall stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. I’ve taken note of your feedback regarding the music in the Courtyard. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tyler Smith, GM

8/10 - 좋아요

Oli

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
El hotel tiene una muy buena ubicación y buenas instalaciones. Lo único que no hacen el servicio de limpieza sino cada 4 días. Pedimos que nos hicieran el servicio al salir la primera mañana en el hotel y al llegar encontramos la habitación sin ser aseada, pedimos que nos hicieran el servicio y un señor de mantenimiento se portó muy grosero en el lobby de hecho hasta me faltó el respeto. L gerente afortunadamente una chica super dulce remedio la situación. Espero que tomen acción por el incidente y recomienden un mejor trato al personal. Del resto muy bien, lo volvería a usar
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Dear Oli, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. I have taken note of your feedback regarding our housekeeping service and thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Sincerely, Tyler Smith, GM

10/10 - 훌륭해요

Steven E.

2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear Steven E.,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

10/10 - 훌륭해요

Raysa

2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 27일
Dear Raysa,We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.Best,Tyler SmithGeneral Manager

6/10 - 괜찮아요

christina

별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear christina,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.Sincerely,Tyler SmithGeneral Manager