리셉션

햄프턴 인 맨해튼/타임스 스퀘어 사우스 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1365개 이용 후기 중 350개" "
평점 8 - 좋아요. 1365개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1365개 이용 후기 중 318개" "
평점 4 - 별로예요. 1365개 이용 후기 중 182개" "
평점 2 - 너무 별로예요. 1365개 이용 후기 중 150개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

jinsun

2023년 9월에 8박 숙박함
답변 제공: General Manager 님, 2023년 10월 15일
Dear Jinsun, We are thrilled you had an excellent stay at Hampton Inn Manhattan/Times Square South, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards,Laurie MiskoGeneral Manager

10/10 - 훌륭해요

HAE JIN

2022년 8월에 2박 숙박함
답변 제공: Warmest Regards, Laurie Misko General Manager 님, 2022년 8월 23일
Dear Hae, Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hampton Inn Manhattan/Times Square South, and we look forward to welcoming you back soon.Warmest Regards,Laurie MiskoGeneral Manager

8/10 - 좋아요

chang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
맨하튼에서는 최선의 선택
방에서 엠파이어 스테이츠 빌딩이 보이는 방으로 배정 받았습니다 방크기는 크지 않았지만 지내는데는 무리없었습니다(샤워부스만 있는 방으로 배정 받았습니다) 근처에 타임 스퀘어 있고 한인타운도 멀지 않습니다 조식 제공이라 아침 간단하게 먹고 일정 소화했습니다 추천합니다 옆에도 호텔 건너편도 호텔입니다
2022년 7월에 3박 숙박함
답변 제공: Warmest Regards, Laurie Misko General Manager 님, 2022년 7월 29일
Chang, thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations. Thank you for recommending us to future guests, and we look forward to welcoming you again soon. Warmest Regards, Laurie Misko General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast!!
I like Hampton Inn because of the breakfast ^^ It serves hot and cold breakfast. It is not a fancy one but it is really good for the travelers. Also the location was perfect.
2022년 5월에 3박 숙박함
답변 제공: Adnan 님, 2022년 7월 16일
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.Thank you for bringing this to our attention. We're sorry you had a bad experience.

2/10 - 너무 별로예요

young bog

2021년 8월에 10박 숙박함

4/10 - 별로예요

YONGGUN

가족 여행
별로예요: 객실의 편안함
위치는 괜찮으나 주변이 청결하지못하고 주차장이 거리가 좀 있음
2021년 6월에 3박 숙박함
답변 제공: Camille - Front Desk Supervisor 님, 2021년 6월 17일
Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory and for that, on behalf of our staff, we sincerely apologize for the inconvenience. It is our commitment to provide every guest with exemplary service and amenities. I would like to assure you that we have addressed your concerns with the appropriate department heads, as this will enable us to prevent future guests from experiencing similar inconveniences. Please do not hesitate to email us back or contact us directly if you have any further concerns so we can make things right with you. Thank you again for your time and patronage and enjoy the rest of your day.

10/10 - 훌륭해요

Amit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room we stayed in was not as advertised and couldn’t use Shower during our stay cause it never worked properly
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Xusha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excollant
2024년 5월에 2박 숙박함
답변 제공: Chana 님, 2024년 5월 25일
Hello Xusha, We're thrilled to see your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hampton Inn Manhattan/Times Square South. Thanks for choosing us for your time in New York; we hope to see you again soon.

6/10 - 괜찮아요

Jean-Philippe

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 5월에 3박 숙박함
답변 제공: Chana 님, 2024년 5월 27일
Dear Jean-Philippe, We value your business and are grateful for your feedback. It's disappointing to read that we didn't meet your expectations. We apologize for any inconveniences you may have experienced during your stay. We hope to have the chance to make it up to you on your next visit to New York.

4/10 - 별로예요

Lisa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room didn't look like the picture on the computer.room space tight
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 26일
Dear Lisa, Please accept our apologies for not meeting your expectations. We strive to ensure a comfortable stay for each guest, and we are sorry for the concerns you had regarding the room. Please know our front desk is always available and happy to help make your stay more comfortable. We hope to make your next stay with us outstanding in every respect.Warmest regards,Susana McCoonGeneral Manager

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always enjoy my stay at the Hampton TSS. All of the staff…and I mean all not just front desk…maintenance, kitchen, housekeeping…incredibly pleasant and helpful. I would single out James because I was impressed that he remembered my last stay and details of my family…I can’t remember what I ate last night. The area while not incredibly unsafe has a homeless population but it is typical of the area and quite frankly, they don’t bother you if you don’t engage them…so not offer them food or money because they will scope you out. But that’s true throughout. All in all a great mini getaway and I will return
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Antonio, We are incredibly pleased you enjoyed your stay at Hampton Inn Manhattan/Times Square South once again and had a memorable experience. Thank you, especially for recognizing our devoted staff, James. We genuinely love to deliver exceptional hospitality to every guest. It is lovely to know that we will be your home every time you visit New York; we look forward to it!Warmest regards,Susana McCoonGeneral Manager

8/10 - 좋아요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We got a special on this booking so about $270/night. 10/10 Hotel breakfast was great - hot food, lots of other options and stuff Facilities - 7/10 Water was out for some parts during the day, but we were mostly outside for those times; elevators were slow given so many people; no keycard needed to enter hotel or elevator
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Jean, Thank you for choosing Hampton Inn Manhattan/Times Square South and taking the time to share your experience. It's wonderful to learn that our complimentary breakfast contributed to making your stay memorable. However, we regret the inconvenience caused by the longer elevator wait times and appreciate your feedback. Thank you once again; it will be our pleasure to welcome you back on your next visit to New York.Warmest regards,Susana McCoonGeneral Manager

8/10 - 좋아요

Janet

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the Hampton was very helpful. We feel the location of the hotel was great, as we were able to walk to may of the sights, i.e. Times Square, Broadway, 30 Rock, Empire State, Madison Square Garden. it was very convenient. The only negative thing was the elevators, which tended to be very busy as the room staff also used the same elevators.
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Janet, It was our pleasure to have you stay at Hampton Inn Manhattan/Times Square South recently. Thank you for taking the time to share your generous comments, especially about our location and staff. With easy access to the multiple attractions and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice in New York. We also apologize for the wait times with the elevators. During our busiest times, especially during high occupancy, the elevators get a lot of usage. Thank you for your patience and understanding. We hope to welcome you back again in the near future. Warmest regards,Susana McCoonGeneral Manager

4/10 - 별로예요

murat

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
in mehrerer länder mehrmals hampton übernachtet dies war am schlechtste und teurste gewesen sehr alt 32 etage mit nur 2 aufzug katastrophe so viele kunden aber fruhstuck saal mit 65 sitze schleste fruhstuck auch nur timessquare zu fuss sonst nichts leider
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Murat, Please accept our sincere apologies for not meeting your expectations during your visit. We do apologize for the issues you had with our elevators and we understand your frustration and sincerely regret the inconvenience. We are sorry your breakfast experience wasn't up to the mark; we regret any disappointment you had regarding the rate you paid.We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication.Warmest regards,Susana McCoonGeneral Manager

8/10 - 좋아요

Franck

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Hôtel très bien placé , très facile d'accès. Personnel sympathique (surtout Caesar) Petit déjeuner super agréable. Simple et pratique !
2024년 5월에 7박 숙박함
답변 제공: Chana 님, 2024년 5월 17일
Hello Franck, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 - 좋아요

Arianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Dear Arianna, Thank you for rating Hampton Inn Manhattan/Times Square South! We're delighted to have provided you with a pleasant visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest regards,Susana McCoonGeneral Manager

8/10 - 좋아요

Ramiro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El Sr. que esta en el área del comedor siempre fue amable con todos los huéspedes, en general un buen hotel para hospedarse.
2024년 5월에 5박 숙박함
답변 제공: Laurie Misko Area General Manager 님, 2024년 5월 14일
Dear Ramiro, Thank you for choosing Hampton Inn Manhattan/Times Square South! We appreciate your review of our hotel, and we are more than happy to know that our staff helped make your dining experience memorable. We look forward to your next visit!Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

Janneke

가족 여행
Ligt 2 straten van time square dat is perfect. Er zitten zwervers in de straat, maar waar niet in new york. Erg gehorig, wij zaten aan straatkant en hoorden alles. Kleine kamer voor 4pers. Alles is aanwezig, ook koelkast en airco. Voor ny prima stel je niet teveel ervan voor. Kamer met bed en douche. Ontbijt was prima, druk op sommige momenten maar je kan de hele dag thee koffie warme choco pakken. Je kan je koffer bij receptie stallen als je late vlucht hebt. Schoonmaak van kamer is op aanvraag, maar onze kamer werd netjes 2x schoongemaakt zonder te vragen in de 5 dagen dat we er waren Ligt centraal en de prijs is ook prima daarom zou ik nog een keer boeken
2024년 5월에 5박 숙박함
답변 제공: General Manager 님, 2024년 5월 13일
Dear Janneke, Thank you for choosing us. Our location near Times Square is one of our best features; thank you for pointing this out for future travelers. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options, and we are thrilled you liked our breakfast. In addition, we apologize that the room size was not to your expectations and if you were bothered by street noise. Meanwhile, we are ready to provide you with perfect service upon hearing your return on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to Penn station and Times Square. But quiet in the hotelroom. Always coffee, tea, water available. The room is clean but small, no place to put clothes for 4 people.
2024년 4월에 6박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Walter, It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We are delighted that you loved our prime location and the facilities we provide. Your feedback is a fantastic encouragement for all of us here at Hampton Inn Manhattan/Times Square South, It was our pleasure to host your stay, and we look forward to your next visit.Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

Olivier

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 7박 숙박함
답변 제공: General Manager 님, 2024년 5월 11일
Dear Olivier, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Pierre

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Pierre, Thank you for choosing to stay with us and for taking the time to leave your rating. Our convenient location and excellent accommodations make us a great choice when visiting New York. It was our pleasure accommodating you. We hope you will make Hampton Inn Manhattan/Times Square South your home away from home whenever your travels bring you to our area.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Kerstin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 8박 숙박함
답변 제공: General Manager 님, 2024년 5월 6일
Dear Kerstin, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

Sabine

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 6박 숙박함
답변 제공: Chana 님, 2024년 5월 5일
Dear Sabine, Thank you for taking the time to rate your visit. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another.

4/10 - 별로예요

Fernando

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Chana 님, 2024년 5월 3일
Dear Anna, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Warmest Regards

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Zeer centraal gelegen. Time square 3min lopen. Prima ontbijt! Compacte ,maar schone kamers 1601. Aanrader voor verblijf van 3-5 nachten.
2024년 4월에 6박 숙박함
답변 제공: Chana 님, 2024년 5월 3일
Dear Steven, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards

8/10 - 좋아요

Kathy

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lire les précédents avis , j'apprendais ......mais super hôtel, emplacement parfait, chambre faite avec changement de serviettes tout les jours. Je recommande cet hôtel.... Personnels très gentils
2024년 4월에 6박 숙박함
답변 제공: Laurie Misko Area General Manager 님, 2024년 5월 1일
Dear Kathy, Thank you for reviewing Hampton Inn Manhattan/Times Square South regarding your recent stay. We appreciate all the generous compliments regarding our dedicated associates. It's also wonderful to know you loved our hotel and the convenience of our location; thank you for appreciating the housekeeping service. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be! We greatly appreciate you for recommending us to fellow travelers, and thank you for sharing your experience with us.Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place for the price we paid, everything you need at your door and transport is easy to access. The breakfast a coffee throughout the day was a bonus. Staff were very nice and accommodating.
2024년 4월에 6박 숙박함
답변 제공: Laurie Misko Area General Manager 님, 2024년 5월 1일
Dear Stacey, Thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations and that you found us of great value. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our associates. Thank you once more for your feedback, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Christopher

가족 여행
좋아요: 직원 및 서비스
No
2024년 4월에 3박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 29일
Dear Christopher, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Karine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Le petit déjeuner inclus et bon, est un gros plus pour cet hôtel !
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 28일
Dear Karine, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for choosing Hampton Inn Manhattan/Times Square South for your visit to NYC; we look forward to seeing you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Muriel

2024년 4월에 6박 숙박함
답변 제공: Chana 님, 2024년 5월 17일
Hello Muriel, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 - 좋아요

Tanya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location.
2024년 4월에 5박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 27일
Dear Tanya, Thank you for your wonderful review of Hampton Inn Manhattan/Times Square South! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York City.Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

marion

가족 여행
좋아요: 직원 및 서비스
Hôtel très bien situé, petit dej compris et personnel très agréable. Les moins… chambre très petite et équipements vieillots, forte odeur d’humidité dans notre chambre
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 27일
Dear marion, We are glad you enjoyed our convenient location and appreciated the breakfast buffet and our pleasant staff. We regret to learn that our room sizes did not meet your expectations. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

ANNALISA

단체 여행
Posizione strategica, stanze piccole ma vivibili. Attesa lunghissima per gli ascensori. Stanza colazione piccola. Nell'insieme e visti altri alberghi di Manhattan nella norma.
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 27일
Dear ANNALISA, We are glad our location was convenient for everything you wanted to do on this visit. However, we are sorry for the concerns you had regarding the room size. We regret the inconvenience caused by the longer wait times for the elevators, a common occurrence during our peak times. We are very grateful for your patience and understanding. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon!Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 16일
Dear Carol, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at Hampton Inn Manhattan/Times Square South from check-in through check-out. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Chantal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prima verblijf in dit hotel!
2024년 4월에 5박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 25일
Dear Chantal, Thank you for your recent stay at Hampton Inn Manhattan/Times Square South and for posting such a generous review. It is a pleasure to know that we stood up to your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting New York City. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

6/10 - 괜찮아요

Simone

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Extremely slow internet. You can get old to take elevators
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 25일
Dear Simone, Thank you for writing a review of your stay at our hotel. We were sorry to read about the wait times with the elevators and for the frustration it caused, and also the slow internet connectivity you experienced. Thank you for bringing this to our attention. Please know our front desk is staffed around the clock and are happy to assist you while you are here. We appreciate you staying with us and hope to have you as our guest again soon whenever you are in this part of New York City. Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Elodie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel très bien situé dans Manhattan, proche Times Square. Metro à proximité. Petit déjeuner compris. Propre, literie confortable.
2024년 4월에 5박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 25일
Dear Elodie, It was a pleasure hosting your recent stay at Hampton Inn Manhattan/Times Square South! Thank you for your generous comments about our cleanliness and comfortable guest rooms and for highlighting our convenient location in the city. We are glad to know how much you appreciated the easy access to public transportation and Times Square. We hope you choose us again the next time your travels bring you to NYC.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Hugues

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Service was good. Breakfast was bad: too many people in a too small room, you have to wait to find a seat and the choice is not huge.
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 24일
Dear Hugues, We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, We apologize for the frustration you experienced during peak hours at our complimentary breakfast, and we thank you for the specific feedback about our breakfast buffet options. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression of Hampton Inn Manhattan/Times Square South. We look forward to your return.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Melissa 님, Oxford

2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Melissa, We are pleased to receive your generous rating for Hampton Inn Manhattan/Times Square South. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Viky

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Personal amable
2024년 3월에 4박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 18일
Dear Viky, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at the Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Maria 님, Orlando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 17일
Dear Maria, On behalf of our team at the Hampton Inn Manhattan/Times Square South, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Hannah

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 16일
Dear Hannah, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a lovely experience here at the Hampton Inn Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Warmest Regards,Laurie MiskoArea General Manager

4/10 - 별로예요

Ana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was a breeze. However the stay was a different case. The bathroom ceiling was leaking. They moved us to another room but that room was worse. The main door didn’t shut close, there was an opening a gap about an inch which made us feel unsafe. Secondly we couldn’t use the fridge for two days because it didn’t close properly and built up a block of ice. The surrounding area is sketchy, a lot of homeless and drug users. The staff was friendly but the facility needs major improvement.
2024년 4월에 6박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 15일
Dear Ana, We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We take safety precautions very seriously, and we appreciate you bringing this to our attention. We will address this appropriately with our team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For our girls trip this was perfect for the location and value.
2024년 4월에 3박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 13일
Dear Laura, Thank you for the kind review. We are pleased that everything went great for you and your friends during your visit and that our wonderful location made it even better. We are glad to read how much you enjoyed your Hampton Inn Manhattan/Times Square South stay. We aim to deliver excellent value at a great price, so it is lovely to know this was your experience. We appreciate your business and hope to welcome you again the next time you're in the area.Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Sylvie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La chambre très propre, la literie tres confortable. Hôtel bien placé pour les déplacements vers les différents sites.
2024년 4월에 5박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 13일
Dear Sylvie, Thank you for the excellent rating. We are thrilled to read about your stay and how much you enjoyed our location and our clean and comfortable beds. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you for the beautiful review of the Hampton Inn Manhattan/Times Square South; we look forward to hosting you again on your next visit to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

PATRICE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 14일
Dear Patrice, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태
We enjoyed our stay in NYC and at the Hampton South Manhattan location. Like other reviews, the rooms have very limited walking space, but that is to be expected in the NYC highrises. The elevator lines were long a few times, during peak times, but they moved fast and was not a problem; it just required practicing a little patience. We had some issues with housekeeping coming in when we had "do not disturb" door hanger up and walking in without warning at 5:30pm. Next time we would just keep the latch attached on the door while inside at all times. Breakfast was busy, but a well-oiled machine. Staff was present, keeping food area clean and full, immediately cleaning tables when they were unoccupied so others could sit quickly. Subway was a 2-3 block walk. We felt safe. There is a nice little pub next day, The Joyce Public House, which we went to two nights when it was storming really bad and we did not want to venture too far out.
2024년 4월에 4박 숙박함
답변 제공: Vhe 님, 2024년 4월 11일
Thank you for the good review.

8/10 - 좋아요

Adonis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location. Friendly staff! Breakfast included is an extra convenience.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 9일
Dear Adonis, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We hope Hampton Inn Manhattan/Times Square South is your first choice whenever you visit New York. Thank you again.Warmest Regards,Laurie MiskoArea General Manager

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outside was unsafe, rooms were clean
2024년 4월에 1박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 8일
Dear Natalie, Thank you for taking the time to review your experience at Hampton Inn Manhattan/Times Square South. Our top priority is to make sure you receive outstanding accommodations and service, so we are pleased you enjoyed our immaculate and relaxing rooms. However, we regret any discomfort you felt outside our hotel. Although we have no control over situations beyond our premises, please rest assured we strive to maintain a secure environment for every guest. It was our pleasure to host your visit, and we hope to welcome you back in the near future.Warmest Regards,Laurie MiskoArea General Manager

8/10 - 좋아요

Gloria mirna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Area General Manager 님, 2024년 4월 12일
Dear Gloria Mirna, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager