스위트, 침실 1개 | 고급 침구, 객실 내 금고, 다리미/다리미판, 무료 유아용 침대

힐튼 가든 인 뉴욕/트라이베카 여행 후기

3 out of 5
힐튼 가든 인 뉴욕/트라이베카
39 Avenue of the Americas, New York, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 491개" "
평점 8 - 좋아요. 1003개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 115개" "
평점 4 - 별로예요. 1003개 이용 후기 중 57개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 45개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

DONGSOO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenience of transportation
The convenience of transportation is the best because the subway station is in front of the hotel and I enjoyed it for 10 days with the kindness of the staff
2022년 8월에 9박 숙박함
답변 제공: Xavier G. 님, 2022년 9월 5일
Thank you for taking a moment to share your experience. I am happy to hear your time here at the HGI - Tribeca was to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 - 훌륭해요

Jooyoung

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 2박 숙박함

2/10 - 너무 별로예요

Yoonseuk

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 11월에 2박 숙박함

8/10 - 좋아요

Sanghoon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 16박 숙박함

6/10 - 괜찮아요

Malika

좋아요: 직원 및 서비스
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rooms! Rare in NYC!
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Dear Maya, Thank you for taking the time to share feedback about your stay. We are delighted to know that your room was perfect and exceeded your expectations. Our goal for your stay with us is for you to feel at home and be as comfortable as possible. Thank you again; we look forward to your next stay at the Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

2/10 - 너무 별로예요

marianne

They had no rooms available even though I had a reservation for tonight. The reallocated me in another hotel that is not what I expected.
2024년 5월에 1박 숙박함
답변 제공: Joel 님, 2024년 5월 16일
Thanks for reaching out. Apologies for the situation and understand how frustrating it can be. I'm glad that the hotel was able to provide you with another Hilton brand, include breakfast, and also pay for your room night due to the inconvenience. We hope that you would give us another opportunity in the future to show you how our service and staff will leave a great better impression. Thank you.

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location close by to SoHo/Tribeca area and very safe, clean and quiet.
2024년 5월에 1박 숙박함
답변 제공: Joel 님, 2024년 5월 15일
Thank you so much for your feedback! We are thrilled that you enjoyed your stay with us! We look forward towards seeing you back again soon at the Hilton Garden Inn Tribeca!

10/10 - 훌륭해요

Mauricio 님, Mexico DF

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Primero llegamos al cuarto 415 que se veía algo deteriorado el baño ( tapiz, marcos de espejo y cuadros ) y el aire no enfriaba bien . Nos cambiaron al 413 y todo fue excelente ! La ubicación es excelente y volvería sin duda .
2024년 5월에 8박 숙박함
답변 제공: Joel 님, 2024년 5월 14일
Muchisimas gracias por su comentarios! Me alegro mucho que aunque la primera habitacion no esta bien que podimos arreglar el problema facil y rapido. Espero verlo al hotel devuelta muy pronto!

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Found it to be very noisy. Outside noise at 4am was awful. Inside could hear other room doors and banging. Could not adjust the room temperature or shut the window coverings. Overall it was a pleasant stay.
2024년 5월에 6박 숙박함
답변 제공: General Manager 님, 2024년 5월 12일
Dear Sharon, Thank you for choosing Hilton Garden Inn New York/Tribeca and sharing your experience. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for failing to meet your noise concerns during your stay. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Best Regards,Leadership Team

10/10 - 훌륭해요

Annie

2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 23일
Dear Annie, We are thrilled you had a great stay at Hilton Garden Inn New York/Tribeca. We truly appreciate your positive feedback about our exceptional service and comfortable accommodations. We can't wait to welcome you back on your next visit to New York.Best Regards,Leadership Team

8/10 - 좋아요

VA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the less expensive hotels in the area. Friendly staff and clean and large rooms. Dollar for dollar, it is much better value that some more expensive hotels in the area. One downside, they used to provide free continental breakfast. It is not the case now. Still it is a good value.
2024년 4월에 2박 숙박함
답변 제공: Leadership Team 님, 2024년 5월 2일
Dear VA, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Hilton Garden Inn New York/Tribeca, especially our comfortable, spacious guest rooms and friendly staff. It is our goal to deliver an excellent value at a great price, so it is wonderful to know this was your experience. We believe that fresh and clean accommodations and excellent customer service add to the charm of the stay. We have noted your specific feedback regarding the breakfast and will share it appropriately with our team. It was our pleasure to host your stay, and we look forward to your next visit.Best Regards,Leadership Team

10/10 - 훌륭해요

Janiece

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 5월 2일
Dear Janiece, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hilton Garden Inn New York/Tribeca and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Leadership Team

10/10 - 훌륭해요

Lianghui

2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 5월 21일
Dear Lianghui, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Hilton Garden Inn New York/Tribeca. We hope to see you again soon.Best Regards,Leadership Team

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallways are extremely LOUD. When the guest room Doors close they are terribly loud unlike any hotel I have ever stayed at Not much of a concierge service at the front seat with little to no information.
2024년 4월에 4박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 30일
Dear William, We are disappointed to learn about the noise disturbances you experienced from the hallways, which is usually not the case always. This concern should not have gone unaddressed. We are very disappointed to read about the issues you encountered with our front desk staff. Please accept our apologies for not delivering the exceptional stay you deserved. We utilize feedback like yours to improve our guest experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Best RegardsLeadership Team

10/10 - 훌륭해요

Gaetanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking isn’t necessary convenient, but the Horel is nice and quiet. Close to a lot of downtown amenities and subways. Great restaurants and shopping within walking distance. Waterfront trails and activities.
2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 30일
Dear Gaetanne, Thank you for your generous compliments about our Hilton Garden Inn New York/Tribeca. We are glad that you found our hotel peaceful. It is delightful to know our prime waterfront location with proximity to subways, restaurants, and other attractions perfectly suited your plans. We have noted your specific feedback regarding the hotel parking; your thoughts will be shared appropriately. Thank you again for your review. We hope to see you soon!Best Regards,Leadership Team

10/10 - 훌륭해요

R E ASHLEY 님, STEVENS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 26일
Dear R E ASHLEY, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Tribeca whenever you are in this part of NYC.Best Regards,Leadership Team

10/10 - 훌륭해요

José

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 26일
Dear José, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Hilton Garden Inn New York/Tribeca and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Thank you again for your review; we appreciate you staying with us!Best Regards,Leadership Team

4/10 - 별로예요

Benjamin

Doesn’t take cash… inconvenience for me
2024년 4월에 2박 숙박함
답변 제공: Joel 님, 2024년 4월 24일
Thank you for your feedback! Yes, unfortunately our hotel does not take cash as well as many hotels in NYC. We apologize for the inconvenience however, please note that on your reservation details prior it states that a debit/credit card is needed for check in. We hope that this does not discourage you in the future and hope to see you again. Have a great day!

10/10 - 훌륭해요

Mahleak

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 19일
Dear Mahleak, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay and your positive comments motivate us to keep up the hard work. We hope Hilton Garden Inn New York/Tribeca is your first choice the next time you visit this part of NYC, and we wish you all the best with your travels.Best Regards,Leadership Team

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent. Will stay again. Adjacent restaurant was a GEM. Location was perfect. Room was sizable and comfortable. Street view was awesome. Very pleased.
2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 19일
Dear Meredith, We are delighted to learn how much you could take advantage of our location, which is within walking distance of many restaurants. We are happy that we could provide you with a comfortable stay and great city views. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Hilton Garden Inn New York/Tribeca. Best Regards,Leadership Team

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel in a perfect location. Canal Street subway stop right outside. Clean hotel, friendly staff and location icant be beat with great restaurants within short walking distance.
2024년 4월에 3박 숙박함
답변 제공: Joel 님, 2024년 4월 23일
Thank you so much for your feedback! We are thrilled that you enjoyed our location and our hotel! We look forwards to seeing you in the near future again!

6/10 - 괜찮아요

Craig

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 20일
Dear Craig, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards,Leadership Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No
2024년 4월에 3박 숙박함
답변 제공: Joel 님, 2024년 4월 17일
Thank you for your feedback! We look forward towards your future stays with us!

8/10 - 좋아요

Samuel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Small hotel rooms.
2024년 4월에 3박 숙박함
답변 제공: Joel 님, 2024년 4월 16일
Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

10/10 - 훌륭해요

Gerald 님, manchester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean / efficient / easy to be there / will go again
2024년 4월에 2박 숙박함
답변 제공: Joel 님, 2024년 4월 16일
Thank you for your feedback! We really appreciate your your comments. We look forward towards seeing you again in the near future!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and staff!
2024년 4월에 5박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 16일
Dear Jennifer, Thank you for the kind review of the Hilton Garden Inn New York/Tribeca. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Best Regards,Leadership Team

6/10 - 괜찮아요

David

가족 여행
좋아요: 직원 및 서비스
I did not like the fact that there was only one elevator working. It took forever just to get to my room with my family.
2024년 3월에 4박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 9일
Dear David, Thank you for taking the time to post your review. We are happy your overall experience was a pleasant one. However, we would like to extend our apologies for the longer wait times you experienced for our elevator. Only having one elevator can cause delays, especially during peak times of the day, and we are very grateful for your patience. It was a pleasure hosting your visit, and we hope to see you again soon.Best Regards,Leadership Team

10/10 - 훌륭해요

Cammie

2024년 3월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 29일
Dear Cammie, Thanks for the outstanding rating! We are delighted your time at Hilton Garden Inn New York/Tribeca was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you on your next visit to the city. Best Regards,Leadership Team

10/10 - 훌륭해요

Thomas Julian Long,

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 9일
Dear Thomas Julian Long, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

6/10 - 괜찮아요

Vikramsingh

아이를 동반한 가족 여행, 가족 여행
The area around this hotel is increasingly noisy, dirty and full of vagrants wandering around. The staff gave my wife a hard time when checking in as well due to us having different last names and me having made the reservation. I had to drop her off with the kids and the bags park the car a mile away due to the hotel not having parking onsite. The hotel advertises that it has parking but it does not. They partner with a garage about a 10 minute walk away.
2024년 4월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 8일
Dear Vikramsingh, We sincerely apologize for the inconvenience you experienced during your recent visit to our hotel. We strive to offer a secure and convenient parking area for our guests, and it's regrettable to learn this was not your experience. Further, we apologize for any discomfort caused by the surrounding environment. Please know that we work closely with the local law enforcement authorities to ensure the safety and security of all our guests, and our team is committed to delivering comfortable accommodations. We will review these concerns internally to enhance our guest experience and prevent such matters from impacting future guests. We hope for the opportunity to welcome you back and regain your trust in our hotel in the future.Best Regards, Leadership Team

6/10 - 괜찮아요

Shreyas 님, Simi Valley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 11일
Dear Shreyas, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Best Regards,Leadership Team

10/10 - 훌륭해요

Kathleen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel , Convenient location
2024년 4월에 2박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 7일
Dear Kathleen, We are glad that everything went well during your stay and that our location was convenient for your plan. Thank you for choosing Hilton Garden Inn New York/Tribeca and claiming us a great hotel. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards, Leadership Team

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice spot in Tribeca. The Botte Italian restaurant next door is tasty. The room and price is good. Walked to NYU with my family-daughter wants to go. Short Uber to Pier 16 for boat tours, and up to Empire State. I rented a car to go to Philly and DC getting out of the lower west side through the Holland Tunnel in minutes. I was impressed.
2024년 3월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 5일
Dear Michael, Thank you for reviewing your recent Hilton Garden Inn New York/Tribeca stay! We are delighted we could accommodate you and your family during your time in the city and that we left you with such a wonderful impression. It was a pleasure to see you found our hotel at a reasonable price, and our location was easy to access to several city attractions, including NYU, Empire State, and the city's west side. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Leadership Team

10/10 - 훌륭해요

Zehua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean, and safe. Spacious for NYC!
2024년 3월에 4박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 4일
Dear Zehua, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay. We strive to ensure all our guests are delighted at the Hilton Garden Inn Tribeca. Therefore, seeing you find our hotel safe, clean, and spacious was a pleasure. We look forward to seeing you again when you are in the NYC Tribeca area.Best Regards,Leadership Team

10/10 - 훌륭해요

Clara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very nice hotel with great staff, and a very nice restaurant
2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 3일
Dear Clara, Thank you for taking the time to share about your recent stay at our hotel. Here at the Hilton Garden Inn Tribeca, we thrive on ensuring all our guests are extremely satisfied. Therefore, we are delighted to read that you enjoyed your stay so much and that our staff and restaurant made your stay memorable. We look forward to seeing you again when you are in the NYC Tribeca area!Best Regards,Leadership Team

10/10 - 훌륭해요

Randi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this location several times and it is wonderful!
2024년 3월에 4박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 2일
Dear Randi, We're genuinely thrilled to learn that you've had wonderful experiences during your stays at Hilton Garden Inn New York/Tribeca! Our team is dedicated to providing exceptional service and ensuring your comfort throughout your visit. Your loyalty means the world to us, and we look forward to welcoming you back for another seamless experience soon!Best Regards, Leadership Team

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our regular hotel when we visit NYC. We're never disappointed in the rooms, and it's so convenient to subway lines.
2024년 1월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 1일
Dear James, We appreciate your loyalty to our brand and thank you for making us your preferred choice. You are part of our family now, and we are pleased to know that our team members always make you feel at home. Being so close to subway lines is a beautiful asset, and we are glad this enhanced your visit. We hope you will stay with us again at Hilton Garden Inn New York/Tribeca.Best Regards,Leadership Team

8/10 - 좋아요

Ramy

좋아요: 직원 및 서비스
Elevator broken ice machine broken.
2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 30일
Dear Ramy, Thank you for sharing your review. We are pleased we could provide you with an overall pleasant stay. However, we apologize for the temporary inconvenience with our elevators and ice machine. Your comfort is our priority, and we will address these issues with the maintenance team. We are grateful for your patience, and we hope you will stay with us again for the revitalizing experience you deserve.Best Regards,Leadership Team

8/10 - 좋아요

Kathleen

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the elevators wasn’t working and the other was moving incredibly slow. The room was small but comfortable and clean. The staff was kind and helpful. There was no complementary breakfast
2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 30일
Dear Kathleen, We appreciate you choosing us and for taking the time to leave your feedback. We are devoted to giving each guest a great experience, so thank you for the kind review of our friendly and helpful associates. However, we are sorry to hear about your experience with the elevators. We also appreciate your feedback about our breakfast options. It was our pleasure accommodating you, and we look forward to welcoming you back to the Hilton Garden Inn New York/Tribeca!Best Regards,Leadership Team

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although we didn't use housekeeping since we sleep in, housekeeping was VERY present in visible in all the rooms in our floor. Our room was very clean upon entering. Staff was okay. Property is very small. It was awesome to have a restaurant right on the property. A decent snack stand that was open all night. Great location that had plenty locations that were in walking distance, and a bus stop right across the street that can take you to midtown and subway stop right outside. Two big downsides: area is EXTREMELY noisy. Right next to a police station, much hustle and bustle, and windows were not sealed well to prevent sound, and even a draft. Also loading zone is very very small, and dangerous next to major street. Very challenging loading and unloading. Needs a bellhop service. Expedia advertises this having parking BUT it is affiliated with a lot few blocks off the property. Price for parking is per night and very expensive. Thanks
2024년 3월에 2박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 28일
Dear Brian, Thank you for choosing Hilton Garden Inn New York/Tribeca for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. However, we are sorry for any inconvenience the parking fee may have caused. We hope to accommodate you again soon.Best Regards,Leadership Team

6/10 - 괜찮아요

Mark

2023년 12월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 15일
Dear Mark, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards,Leadership Team

10/10 - 훌륭해요

Pria

2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 15일
Dear Pria, On behalf of our team at the Hilton Garden Inn New York/Tribeca, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Best Regards,Leadership Team

10/10 - 훌륭해요

Robyn

2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 4월 13일
Dear Robyn, On behalf of our Hilton Garden Inn New York/Tribeca team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to remain your hotel of choice whenever you return to the city.Best Regards,Leadership Team

10/10 - 훌륭해요

Masoud

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location hotel staff and front desk are courteous
2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 24일
Dear Masoud, What a pleasure to read your kind remarks regarding our devoted team and how perfect our location was for your visit to New York! We want every guest to have a memorable stay, and we will enjoy passing along your compliments to everyone. Thank you for choosing Hilton Garden Inn New York/Tribeca; we hope to see you again soon!Best Regards,Leadership Team

10/10 - 훌륭해요

Gerald 님, manchester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and safe a nice restaurant on site
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Thank you so much for your feedback! We are thrilled that you enjoyed your stay with us! We hope to see you in the near future!

10/10 - 훌륭해요

Hope Claire Astete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
None
2024년 3월에 3박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 14일
Dear Hope, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We were happy to host you at the Hilton Garden Inn New York/Tribeca. We hope to see you again soon.Best Regards,Leadership Team

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth and easy. Great Italian restaurant.
2024년 3월에 1박 숙박함
답변 제공: Area General Manager 님, 2024년 3월 9일
Dear Michael, We are grateful for reviewing your stay at Hilton Garden Inn New York/Tribeca. We are glad you enjoyed our smooth services and appreciated the restaurant. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.At your Service,Elizabeth Pimentel-JohnsonArea General Manager

10/10 - 훌륭해요

Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Area General Manager 님, 2024년 3월 9일
Dear Montreal, We appreciate you leaving your generous rating regarding your recent visit to Hilton Garden Inn New York/Tribeca. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. At your Service,Elizabeth Pimentel-JohnsonArea General Manager

2/10 - 너무 별로예요

Tod

2024년 3월에 1박 숙박함
답변 제공: Leadership Team 님, 2024년 3월 27일
Dear Tod, Thank you for sharing your rating. We genuinely care about ensuring our guests' comfort, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Best Regards,Leadership Team