스탠다드룸, 킹사이즈침대 1개 (Verrazano Bridge View) | 객실 내 금고, 책상, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

홀리데이 인 브루클린 다운타운, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 브루클린 다운타운, IHG 호텔
300 Schermerhorn Road, Brooklyn, NY

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1083개 이용 후기 중 356개" "
평점 8 - 좋아요. 1083개 이용 후기 중 267개" "
평점 6 - 괜찮아요. 1083개 이용 후기 중 184개" "
평점 4 - 별로예요. 1083개 이용 후기 중 131개" "
평점 2 - 너무 별로예요. 1083개 이용 후기 중 145개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Emilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love it
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Patricia 님, Cordova

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Roma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Marc

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Shamika

좋아요: 청결 상태
Overall good stay... parking and convenient food spots. Facility had old worn furniture and I couldn't adjust shower head.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

virna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanness
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Julisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So I booked the stay with Expedia and was charged 409$ for check in- stayed two nights for 637$that's insane pricing
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at this hotel after it was recommended by a friend when I was looking for a Brooklyn Hotel to go to an event. Can I say in the beginning I expected the worse but I was so impressed by everything I saw and experienced that I will stay at this hotel again given the opportunity.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Paula

The elevator is extremely slow but overall the area where the hotel is, is very centralized and nice. Lots going on around it!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Aissata

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kim 님, Woodinville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 11박 숙박함

2/10 - 너무 별로예요

wendy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicolette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Yollande

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very great
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함

8/10 - 좋아요

Angela

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
The light fixtures weren’t working properly
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place close to everything
2024년 3월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 26일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

abdula

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
В красивом стиле оформлен лобби. Есть бассейн и джаккузи. В номерах чисто, уютно.
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very nice and very professional
2024년 3월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
Accomadation ok restaurant over priced
2024년 3월에 7박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Tomoko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was old and smell funny. The light by the TV wasn’t working. Heater/AC made loud noise.
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 - 너무 별로예요

Pakhi

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found blood on the wall next to my bed, and a brown substance (which may have been fecal matter) on several walls of the room. The furniture was extremely worn and damaged. The 12th floor hallways have dirt and other matter on the carpets, which have an unpleasant odor. The walls have markings throughout and mold at the top of the elevators. I paid over $500 for 2 nights at this hotel. The front desk manager - Ricardo - was uncaring and entirely unbothered about the issues with the room. His customer service was awful. They did move me to a different room, which was only slightly less worn and gave me a paltry refund of $50. The hot tub water was COLD, and I was told it is frequently out of service. The pool is absolutely DISGUSTING. It looks like it has not been cleaned properly in months. The water is not clear - you can’t see through to the bottom. There’s so much chlorine in the water that there is a white film on top of the water surface. My son’s eyes were red and burning for hours after leaving. The lifeguard on duty - is not a lifeguard. He never once sat by the pool, and instead walked back and forth around the hot tub and sauna area. He even left the room and went to the elevators. He sat with his back turned for most of the time. When asked simple questions about towels (of which there were none) and when the hot tub would be working, he was incredibly rude and unprofessional.
2024년 3월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

shataya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 - 너무 별로예요

Mykara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Khayyan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn’t like the square footage of the room. It was too small.
2024년 2월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 - 별로예요

Gregory

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was much smaller than indicated online. Smell of pot in the hallways.
2024년 2월에 11박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Quaniah

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Zeeshan Adil

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property needs some update. Dina.. the manager at the reception is a great asset !
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Audrey

2024년 3월에 1박 숙박함

8/10 - 좋아요

Jason

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I like that the atmosphere was welcoming and the lobby area was relaxing if you was waiting for family or friends. Room was clean and spotless. Dis like how im still wwiting on my property money deposit, came out Sunday and its Friday.. But all in all great place to go .
2024년 3월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

PATRICE

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Came in to clean the room at 18h... why bother at this point.
2024년 3월에 4박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely stay again
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Curtis 님, White Plains

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very professional
2024년 2월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Nekita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful but the view was lacking a little. Needed a microwave as well in the room. Not enough restaurants.
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Jesse

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The lights in our room for the bathroom would randomly trigger throughout the night while sleeping. As well as the bed lights on the side of the headboard would not shut off we had to tape down the light and put a shirt over it to sleep soundly.
2024년 3월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Maung 님, Worthington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 - 별로예요

Alicia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Martrina

2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Herby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great service
2024년 1월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Shanya

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Cristina

2024년 2월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Nallely

2024년 2월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 - 별로예요

Ervin

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Premium Room is not really premium, place is dusty, carpet felt rough, no water in mini fridge, view of bridge felt more like view of urban NYC - do not recommend / will not stay here again
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 2월 25일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

6/10 - 괜찮아요

Raiven

2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 3월 23일
Thank you for taking the time to tell us about your experience at Holiday Inn BROOKLYN DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service. Clean. Staff at the restaurant were very nice.
2024년 2월에 1박 숙박함
답변 제공: Ricardo 님, 2024년 2월 25일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

8/10 - 좋아요

Siqi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ricardo 님, 2024년 2월 25일
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Downtown Brooklyn.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments