I recently had the pleasure of staying at your hotel in New York and overall, my experience was positive. However, I wanted to share a couple of suggestions that I believe could enhance the guest experience even further.
Firstly, regarding the breakfast offerings, while I appreciated the quality of the food, I found that having the same items every morning became somewhat repetitive. Introducing some variety and rotating options could make the breakfast experience more enjoyable for guests.
Additionally, I noticed that there was limited information provided at the reception about the surrounding tourist attractions and shopping areas. It would be beneficial if the staff could offer more detailed guidance and recommendations to guests, as it would greatly enhance their overall stay and exploration of the city.
Thank you for considering my feedback. I genuinely enjoyed my stay at your hotel and believe that implementing these suggestions could further elevate the guest experience.