Dear Maggie,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that our premier location was convenient for your visit to Manhattan. However, we apologize for any inconvenience caused by the minimal amenities and upkeep of the facilities. Your comments are valuable to us, and we'll take them into consideration as we strive to improve our guest experience. We're pleased to hear that our maintenance staff and cleaning team provided excellent service, and we'll be sure to pass along your compliments. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Warm Regards,Hotel 27 Management

Dear Josue,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with our front desk phone and card machine, and we're sorry for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve these issues promptly. Regarding pricing, we continually review our rates to ensure they reflect the value we provide in terms of location, service, and amenities. We're sorry to hear that our pricing did not meet your expectations. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience.Warm Regards,Hotel 27 Management

Dear Brooke,Thank you for taking the time to share your feedback about your recent stay at Hotel 27 on Expedia. We're delighted to hear that you found our hotel to be a perfect spot for a one-night stay and that you enjoyed your time with us. Your suggestion regarding additional blankets is duly noted, and we'll consider it for future improvements. We're glad that our location was convenient for you and that you found everything you needed during your stay. It would be our pleasure to welcome you back for another enjoyable experience in the future!Warm Regards,Hotel 27 Management

Dear Emily,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We're addressing the issues you mentioned with our housekeeping and maintenance teams to prevent recurrence. We understand the importance of cleanliness and comfort and regret falling short. Your satisfaction is important to us, and we hope you'll reconsider and give us another opportunity to provide you with a more enjoyable stay.Warm Regards,Hotel 27 Management

Dear Latoya,Thank you for sharing your feedback on your recent stay at Hotel 27 on Expedia. We're sorry to hear that your experience fell short of expectations, resulting in a 3 out of 5 rating. Your comments are important to us, and we would appreciate any specific details you can provide to help us improve. Please know that we take your feedback seriously and will address any areas of concern to ensure a better experience for our guests in the future. If you decide to stay with us again, we hope to exceed your expectations and provide you with a more satisfying stay.Warm Regards,Hotel 27 Management

Dear Jonatan,Thank you for your positive review and perfect rating. We're delighted to hear that you found our location convenient and that our staff were helpful during your stay. Your satisfaction is our top priority, and we're pleased that we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back to Hotel 27 for another great stay in the future.Warm Regards,Hotel 27 Management

Dear Richard,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we're disappointed to hear that we fell short of your expectations. We apologize for the delay in providing your room upon arrival and for the lack of information and amenities in your room. Your comments regarding the check-out process will be addressed with our team to ensure better communication and flexibility in the future. We're glad to hear that our staff was helpful in finding a cab and that our location was convenient for you. We understand your decision not to stay with us again, but we hope to have the opportunity to regain your trust in the future.Warm Regards,Hotel 27 Management

Dear Jade,We're deeply sorry to hear about your experience. Your feedback is important to us, and we'd like to learn more about what happened so we can address any issues and prevent similar incidents in the future. If you're willing to share more details about your stay, please reach out to us directly. We value your feedback and want to ensure that all our guests have a comfortable and enjoyable experience with us. We hope to have the opportunity to regain your trust and welcome you back for a better stay in the future.Warm Regards,Hotel 27 Management

Dear Varun,Thank you for sharing your feedback with us. We apologize for the noise disturbances you experienced during your stay, which affected your overall experience. Your comfort and satisfaction are important to us, and we take your comments seriously. We will address this issue promptly to ensure a more peaceful environment for our guests in the future. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm Regards,Hotel 27 Management

Dear Matthew,We apologize for the inconvenience you experienced with the charges to your credit card and the difficulties in reaching us via phone. Your feedback is concerning, and we take it seriously. We're actively investigating this matter to ensure that such issues are addressed promptly and appropriately. Please rest assured that we're committed to resolving this situation and providing a satisfactory resolution. If there's anything specific we can do to assist you further, please don't hesitate to reach out to us via email or through the platform you booked with. We appreciate your understanding and patience.Warm Regards,Hotel 27 Management

Dear Shannon,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff exceptional. However, we regret that we fell short of meeting your expectations in terms of amenities and overall atmosphere. We value your input and will use it to improve our offerings and enhance the vibe of our hotel. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm Regards,Hotel 27 Management

Dear Mukunda,Thank you for taking the time to share your positive experience at Hotel 27 on Expedia! We're delighted to hear that you had a 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm Regards,Hotel 27 Management

Dear Brianna,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know. We look forward to welcoming you back to Hotel 27 in the future!Warm Regards,Hotel 27 Management

Dear Bermet,Thank you for your positive review! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or any suggestions you have for us to make your next stay even better, please feel free to let us know. We look forward to welcoming you back to Hotel 27 in the future!Warm Regards,Hotel 27 Management

Dear Dax,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated our convenient location and friendly staff. However, we apologize for the cleanliness issue with the fridge. This does not meet our standards, and we will address it immediately with our housekeeping team to ensure thorough inspections and cleaning. We appreciate your understanding and hope to welcome you back for a flawless experience in the future.Warm Regards,Hotel 27 Management

Dear Pamela,We're deeply sorry for the inconvenience you experienced during your recent stay with us. It's disheartening to hear about the mix-up with your room type and the condition of the room offered to you. Please accept our sincerest apologies for falling short of your expectations. Rest assured, we take your feedback seriously and will address these issues with our team to prevent similar occurrences in the future. We understand your decision to relocate to another hotel and regret any inconvenience caused. We hope you'll consider giving us another chance to provide you with the excellent service you deserve.Warm regards,Hotel 27 Management

Dear Naidy,Thank you for your review! We're delighted to hear that you found our service to be incredible during your stay. Providing exceptional service is at the core of what we do, and we're thrilled that our efforts made a positive impression on you. We appreciate your feedback and hope to have the pleasure of welcoming you back to Hotel 27 soon.Warm regards,Hotel 27 Management

Dear James,Thank you for your fantastic review! We're thrilled to hear that you had a pleasant stay with us and appreciated our cleanliness, friendly staff, and convenient location in the heart of the Flatiron District. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay whenever you're in the area.Warm regards,Hotel 27 Management

Dear Donna,Thank you for sharing your experience with us. We're pleased to hear that you found our comfortable beds, spacious bathrooms, and friendly staff to your liking. Your satisfaction is our priority, and we're glad you enjoyed our convenient location. We appreciate your feedback regarding the amenities in the room, and we'll certainly take it into consideration for future improvements. Please know that your comfort is important to us, and we'll strive to make your next stay even more enjoyable.Warm regards,Hotel 27 Management

Dear Ray,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the housekeeping incident. Your privacy is of utmost importance, and we have addressed this matter with our team to ensure it doesn't happen again. Regarding the issue with the TV, we apologize for any frustration this may have caused. Rest assured, we have taken steps to improve our maintenance procedures to prevent such occurrences in the future. We appreciate your insights regarding room pricing and will consider them for future adjustments. Your feedback helps us enhance our services, and we hope to have the opportunity to welcome you back for a much-improved experience.Warm regards,Hotel 27 Management

Dear Papa,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Hotel 27 fell short of your expectations. Your satisfaction is important to us, and we would appreciate any specific details or concerns you may have had during your stay so that we can address them accordingly. Please feel free to reach out to our team directly so we can better understand your experience and work towards making improvements. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm Regards,Hotel 27 Management

Dear Christopher,We sincerely apologize for the inconvenience you experienced due to overbooking. This is certainly not the level of service we aim to provide. Our team is actively working to address this issue and ensure it does not happen again in the future. Your feedback is invaluable, and we are committed to making necessary improvements to prevent similar situations. We hope for the opportunity to regain your trust and provide you with a more positive experience on your next visit.Warm Regards,Hotel 27 Management

Dear Amber,Thank you for your feedback. We appreciate your rating and would like to know more about your experience to improve. If you have any specific concerns or suggestions, please feel free to share them with us. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.Warm Regards,Hotel 27 Management

Dear LOLY,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Hotel 27. Providing excellent service and ensuring our guests feel safe and comfortable are our top priorities. We're glad you found our staff to be nice and helpful, and that you appreciated the cleanliness of our property. It's great to hear that our convenient location near Whole Foods, dinner options, subway stations, and bus stops added to your overall experience. We look forward to welcoming you back on your next visit to the area!Warm Regards,Hotel 27 Management

Dear Sergio,Thank you for rating your experience at Hotel 27 with a perfect score! We're delighted to hear that you had a fantastic stay with us. If there's anything specific you loved about your visit or any suggestions for improvement, we'd love to hear them. Your feedback helps us ensure that we continue to provide exceptional service to all our guests. We hope to have the pleasure of welcoming you back for another five-star experience in the future!Warm Regards,Hotel 27 Management

Dear Aimee,We're sorry to hear about your experience. Your satisfaction is important to us, and we regret if we fell short of your expectations. We would appreciate more details about your stay so we can address any issues you encountered. Please feel free to reach out to us directly to discuss your concerns further. We value your feedback and hope to have the opportunity to improve and better serve you in the future.Warm Regards,Hotel 27 Management

Dear Betty,Thank you for taking the time to share your feedback with us. We value your input and apologize if your experience did not meet your expectations. If there are specific areas where we can improve, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm Regards,Hotel 27 Management

Dear Vincent,Thank you for sharing your positive feedback about your recent stay with us. We're thrilled to hear that you found our staff to be friendly and accommodating. Providing excellent service is our priority, and we're delighted to have met your expectations. We hope to welcome you back to Hotel 27 in the future for another enjoyable stay!Warm Regards,Hotel 27 Management

Dear Valeria,We apologize for any inconvenience caused by unauthorized charges during your stay at Hotel 27. This is certainly not the experience we aim to provide. We take allegations of unauthorized charges seriously and will investigate this matter promptly. Please contact our management team directly with more details so we can resolve this issue as soon as possible. Your satisfaction is important to us, and we hope to have the opportunity to address your concerns and regain your trust.Gary@luxurbanhotels.com Warm Regards,Hotel 27 Management

Thank you, Carina, for choosing Hotel 27 and taking the time to share your experience on Expedia. We're delighted to hear that you found our hotel very clean, and we appreciate your satisfaction with the overall value for the affordable option in New York. Your comfort is our priority, and we're glad you enjoyed a clean and comfortable stay. If there's anything specific you'd like to see improved to make your next stay even better, please let us know. We value your feedback and hope to have the pleasure of hosting you again in the future. Safe travels!

Dear Cynthia,We appreciate your feedback and apologize for any inconvenience during your check-in. Your experience does not reflect our usual standards, and we're actively addressing the check-in process to ensure smoother arrivals for our guests. Regarding the lobby bathroom, we regret any inconvenience caused. We are considering options to enhance facilities for our guests' comfort. Your insights are invaluable, and we hope you give us another chance to provide the exceptional service we're known for.Best regards,Hotel 27 Management

Dear Adalio,Thank you for choosing Hotel 27 and taking the time to share your positive experience. We're delighted to hear that your stay was enjoyable. Our team strives to provide exceptional service, and it's rewarding to know we met your expectations. Should you have any suggestions for improvement or specific highlights you'd like to share, we'd love to hear them. Looking forward to welcoming you back for another outstanding stay.Best regards,Hotel 27 Management

Dear Glen,Thank you for choosing Hotel 27 for your stay. We're pleased to hear that our accommodations served your needs for a comfortable night's sleep and a refreshing shower. If there's anything specific you feel could enhance your experience in the future, please let us know. Your feedback is valuable as we continually strive to improve our services. We look forward to welcoming you back for another positive stay.Best regards,Hotel 27 Management

Dear Lawrence,Thank you for choosing Hotel 27 during a challenging time. We're grateful to have provided a convenient and comfortable place for you during such circumstances. Your kind words about our hotel's suitability for your needs mean a lot to us. We send our best wishes to your father for a speedy recovery. If there's anything more we can do to assist you during your stay, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back under happier circumstances.Warm Regards,Hotel 27 Management

Thank you, Lawrence, for your recent stay and for taking the time to share your feedback on Expedia. We're delighted to see that you had a positive experience. If there are any specific areas where we can further improve and earn that fifth star on your next visit, please feel free to let us know. We appreciate your support and hope to welcome you back for another great stay soon. Safe travels!

Dear Yuqian,Thank you for choosing Hotel 27 and taking the time to share your feedback on Expedia. We're delighted to see that you had a positive experience during your stay. Your four-star rating is appreciated, and we would love to hear more about what aspects of your visit stood out for you. Your input is valuable to us as we continuously work to enhance our services. If you have any specific comments or suggestions, feel free to share them. We look forward to welcoming you back and ensuring an even more enjoyable stay in the future.Warm Regards

Dear Kay,We sincerely apologize for the disappointing experience you had at Hotel 27. It's disheartening to hear that the property did not meet your expectations and that you encountered issues with cleanliness and service. We take your feedback seriously, and we will address these concerns with our team to ensure improvements are made. Please know that this does not reflect our usual standards, and we are committed to providing a better experience in the future. We appreciate your honest feedback and hope you might consider giving us another chance to make it right.Best regards,Hotel 27 Management

Dear Lamisa,Thank you for taking the time to share your feedback on Expedia. We're delighted to hear that your stay at Hotel 27 was good. If you have any specific comments or suggestions on how we can make your experience even better next time, please feel free to let us know. We appreciate your support and hope to welcome you back for another positive experience.Best regards,Hotel 27 Management