3/5 괜찮아요
실제 이용하신 고객
아이를 동반한 가족 여행
21 1월 2021
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was okay. The suite was a decent size and clean. However, customer service was not so great at the front desk. We had requested a pack n play when reservations were made but when we arrived it was not in the room. I had to call the front desk 3 different times my first night until someone brought it up at 11pm at night! Also, there were not enough towels provided in the room. I had requested twice and nothing came to us. We asked for house keeping to come up to provide the towels and help us take out the garbage. Instead, we were told to put the smelly garbage in the hallway. The front desk staff were not accomdating at all.
2021년 1월에 2박 숙박함
