Room and bed were comfortable with 4 pillows which is great for me. Hot water in the morning, 6:30, took about 10 minutes to heat enough for a shave and shower. Breakfast was very good. Every Holiday Inn I’ve stayed in, the jacuzzi has been out of action, one of the reason I pick a hotel, need a jacuzzi for my legs. Hotel was showing signs of it age, flaking paint, cracks in walls, tiles in reception area cracked and broken and some damp areas.