총 70개 실제 이용 고객 후기를 기반으로 한 평점

3.0 (5점 만점)
73% 추천 여행객 비율
3.2 객실의 청결도
3.5 서비스 및 직원
2.9 객실의 편안함
2.7 호텔 상태
익스피디아 실제 이용 고객 후기
3점(5점 만점)
실제 이용 고객이 작성, 거주지: Perth

게시일: 2019. 5. 13 , Expedia
The room we had was not the one in the picture. The fan and the wall light did not work in the bathroom. The windows were stuck shut with paint. We had to pay upfront for the room rather than on departure, The room its self was a bit grubby and not finished well. I would say overall it was not good value for money as Ive stayed in a lot better for a lot less.
1점(5점 만점)
실제 이용 고객이 작성,

No thanks

게시일: 2019. 1. 28 , Hotels
Ok for crawling upstairs from the bar underneath. Not pleasant.
1점(5점 만점)
실제 이용 고객이 작성,

이 여행객은 평점만 남기셨습니다. 게시일: 2018. 12. 12 , Expedia
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2018. 9. 24 , Expedia
Very basic and tired. Shampoo and hairdryer are basic requirements
호텔 매니지먼트의 의견
2018. 9. 25에 General Manager(호텔 매니지먼트)에 의해 작성
Hi, Thank you for your review. Each room should come with hairdryer and shampoo so I apologies for this. I will have housekeeping look into this. Kind Regards The New George Hotel
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2018. 9. 14 , Hotels
호텔 매니지먼트의 의견
2018. 9. 14에 General Manager(호텔 매니지먼트)에 의해 작성
Hi Mark, Thank you for your review and we are happy you had a great experience with us during your stay. We are always looking to drive our guest experience during each trip and we value your feedback.
1점(5점 만점)
실제 이용 고객이 작성,

Never again

게시일: 2018. 9. 7 , Hotels
Quite possibly the worst hotel I’ve ever stayed in the door didn’t lock mattresses were terrible no toilet roll pigeons were in the room five flights of stairs with the baby
호텔 매니지먼트의 의견
2018. 9. 8에 General Manager(호텔 매니지먼트)에 의해 작성
Hi Grant, Thank you for your feedback and we are sorry you had this experience with us on your visit. First of all I would like to apologise for the no toilet roll in the room. Our house keeping have been informed of this as they follow a check list for each room and this should have been included. All our rooms lock with the key provided and if not we would have been more than happy to assist you. Regarding the pigeon in the rooms, our windows for health and safety purposes have restricted open access which open slightly which I believe wont fit a bird through the gap and our housekeeping never made us aware of this. Our staff would have been more than happy to assist in removing the pigeon out of your room. With our Hotel being fully booked and your booking request for a 5 bed room we can only apologise for your room being on the 2nd floor. If assistance was needed then our hotel staff would have been more than happy to assist you in this. Our hotel has just recently changed management and we value your feedback as we are looking at enhancing our guest experience during their stay. We have reviewed your feedback and rectified all the points raised. Kind Regards The New George Hotel
2점(5점 만점)
실제 이용 고객이 작성, 거주지: london

게시일: 2018. 8. 18 , Ebookers
Awful experience. I booked a hotel and I got first a room Outside in an another building. It was so loud that I complained - the guy who works there tried his best. But the empty rooms weren’t cleaned. After a while he found finally a room. Still not good but better - the shower handle was broken so I skipped the shower. Disappointed was that I booked it for £30 (not worth it) and 2 hrs later was it just £16 (this would be the better price). Everywhere in the floor where dirty beddings in a sack - not really pritty I would say. Sorry
호텔 매니지먼트의 의견
2018. 9. 4에 General Manager(호텔 매니지먼트)에 의해 작성
Hi, Thank you for your feedback and we are sorry you experience that on your visit. The Hotel has been took over and we are making some big improvements to enhance all our guests experience during there stay. Our housekeeping team have been briefed and we are looking forward to the future for our guest. Thank you for your feedback. Kind Regards The New George Hotel
3점(5점 만점)
추천
대상: 모든 여행객
실제 이용 고객이 작성,

Good hotel

게시일: 2018. 8. 5 , Expedia
Hotel is near shops, pubs, near metro , a good price for good comfort
호텔 매니지먼트의 의견
2018. 9. 4에 General Manager(호텔 매니지먼트)에 의해 작성
Hi, Thank you for your feedback and it is great you had a good visit to Newcastle. Our location is perfect for any kind of visit to Newcastle. The Hotel has just recently been took over and we are making some big improvements to enhance all our guests experience during there stay. Our housekeeping team have been briefed and we are looking forward to the future for our guest. Thank you for your feedback. Kind Regards The New George Hotel
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2018. 7. 27 , Hotels
호텔 매니지먼트의 의견
2018. 9. 5에 General Manager(호텔 매니지먼트)에 의해 작성
Hi Graham, Thank you for your review. We have just recently took over the hotel and are making some big improvements to the facility and house keeping to enhance our guests experience. Thanks The New George Hotel
3점(5점 만점)
실제 이용 고객이 작성,

Average but Noisy

게시일: 2018. 7. 6 , Hotels
Hotel was clean, but a bit tied. Rooms were basic, but the price reflected this. Biggest problem was the noise. Location seemed to be a local retreat for happy (loud) people returning from a good night out in Newcastle. After a 150 mile drive sleep is good, preferably uninterrupted. Parking was difficult too. Probably won't stay there again.