6/10 - 괜찮아요
john
단체 여행
2024년 5월 20일
좋아요: 청결 상태
별로예요: 직원 및 서비스
Incompetent Horrible Check-in experience.
Motorbike tour of Vietnam with 2 friends. Been riding for 4 hours in extreme hot conditions so was looking forward to check in and then jump in the pool. My brother arrived 1 hr earlier and warned me the check in was difficult. My check in took 45minutes. Although friendly, reception staff displayed a level of incompetence I have not encountered before…and I am a businessman who travels a lot … atleast 6 months in a year o er past 25 years. My friend arriving with me experienced the same issue. We were the only people checking in and the hotel appeared to have no visible guests around. There were 5 employees behind the Check in desk. Although the hotel itself was nice, I would never stay here again.
john
2024년 5월에 1박 숙박함