Escape to the wild at Ngorongoro Serena Safari Lodge, where savannah views meet luxury comforts. Enjoy a continental breakfast, then unwind with a massage or body treatment at the spa. With WiFi, game and wildlife viewing on site and an arcade/game room nearby, this lodge offers endless adventure.
Located in Ngorongoro, Ngorongoro Serena Safari Lodge is in a rural area. Karatu Playground is a local attraction and the area's natural beauty can be seen at Ngorongoro Conservation Area and Ngorongoro Crater. Visit our Ngorongoro travel guide
You can look forward to a free breakfast buffet, game and wildlife viewing, and shopping on site at Ngorongoro Serena Safari Lodge. Treat yourself to a massage or a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
Free self parking
A safari, a front-desk safe, and game drive on site
Smoke-free premises, luggage storage, and concierge services
Room features
All 75 individually furnished rooms boast thoughtful touches such as air conditioning and separate dining areas, in addition to amenities like free WiFi and bathrobes.
Extra amenities include:
Bathrooms with designer toiletries and showers
Separate dining areas, childcare services, and electric kettles
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Free buffet breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A restaurant
Things to do
Arcade/game room
Full-service spa
Game drive
Game viewing
Hiking/biking trails
Safari
Shopping
TV in common areas
Family friendly
Arcade/game room
In-room babysitting (surcharge)
Laundry facilities
Separate in-room dining area
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Barbecue grill
Garden
Picnic area
Full-service spa
Body treatments
In-room massages
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Electric kettle
Free bottled water
Limited room service
Separate dining area
More
Air conditioning
Desk
Individual decor
Individual furnishings
Phone
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property is located within the the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 180.0 per night
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Additional fee: USD 130 per person, per night
We have included all charges provided to us by the property.
This property is located within the Ngorongoro Crater Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.
Optional extras
Rollaway bed fee: USD 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 16653
We should mention
This property does not have elevators
Property is also known as
Lodge Ngorongoro
Ngorongoro Safari
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area
Ngorongoro Serena Safari Ngorongoro Conservation Area
Safari Lodge Ngorongoro
Serena Lodge
Serena Lodge Ngorongoro
Serena Ngorongoro
Serena Ngorongoro Lodge
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Ngorongoro Serena Safari
Ngorongoro Serena Safari
Ngorongoro Serena Safari Lodge Lodge
Ngorongoro Serena Safari Lodge Ngorongoro
Ngorongoro Serena Safari Lodge Lodge Ngorongoro
Frequently asked questions
Is Ngorongoro Serena Safari Lodge pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Ngorongoro Serena Safari Lodge?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Ngorongoro Serena Safari Lodge on Apr 1, 2026 start from ₩437,163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Ngorongoro Serena Safari Lodge?
Check-in start time: 12:30 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Ngorongoro Serena Safari Lodge?
Check-out is at 10 AM.
Where is Ngorongoro Serena Safari Lodge located?
Situated in a rural location, this spa lodge is 0.1 mi (0.2 km) from Ngorongoro Crater and within 12 mi (20 km) of Lake Magadi and Mandusi Swamp. Lerai Forest is 11.4 mi (18.4 km) away.
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Reviews
Ngorongoro Serena Safari Lodge Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was my second stay in less than a year at Ngorongoro Serena Safari Lodge. It was a delight to see Shiela again, who provided a very warm welcome to our group. Upon seeing me, Shiela immediately asked me why I had not sent a message to the lodge to alert staff that that I was coming back again.
During dinner, we once again enjoyed the all-singing, joyous birthday celebrations the staff perform as they approached people on other tables who were celebrating birthdays.
Considering no one in our group was celebrating any special occasion, imagine our surprise when the staff presented us with a cake while serenading us with a song. Once the celebratory song was over, staff explained it was a 'welcome back' cake - which had been organised by Shiela and was greatly appreciated.
It is this type of personal touch that makes our stay at Ngorongoro Serena memorable long after we have returned home,
We were lucky to get clear skies on our second morning at the lodge - and hence enjoyed a magnificent sunrise from our balcony.
We would like to than Shiela and all the other staff at Ngorongoro Serena Safari Lodge for taking such good care of us and for leaving us with such happy memories about our stay and African safari adventure.
Very nice lodge very close to the entrance to the crater. Facilities, staff, food and services are all wonderful. We enjoyed our one night stay at the lodge in a room with a balcony overlooking the crater (actually a caldera).
From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional.
View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay.
As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs.
We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable.
We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!!
Due to the spread of the rooms, Wi-fi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay.
Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.
Pritha
4/10 Poor
Verified traveler
Aug 7, 2021
Liked: Cleanliness
Disliked: Staff & service
Disappointing lounge with a high price
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
Ein sehr schönes Hotel. Das Hotel fällt durch seine besondere Bauweise auf. Überall Steine aussen angebracht. Der Service ist ausserordentlich gut. Beim Einchecken wurden unsere Begleiter zur Personalunterkunft verwiesen. Erst auf Nachdruck erhielten wir den zweiten schlüssel. Ein Entschuldigung erhielten wir nicht.
Biggi
Stayed 1 night in Nov 2018
6/10 Okay
Herbert, Admont
Feb 26, 2018
Liked: Staff & service
Luxus(preis)klasse Hotel
Da wir zu Sonnenuntergang angereist sind und am nächsten Morgen bei Sonnenaufgang wieder (in die Ngorongoro Caldera) weiter gezogen sind, haben wir das Hotel nur zum Übernachten benötigt.
Das Abendessen und das Frühstück waren ausgezeichnet.
Letztendlich für die Buchung mitentscheidend war auch die Nähe zum Eingang des Ngorongoro-Schutzgebietes. Dafür ist dieses Hotel auch das teuerste meiner bisherigen Reisekarriere. Den Blick auf (einen Teil) des Ngrorongoro-Schutzgebietes lässt sich das Hotel gut bezahlen. Aber Safari ist eben Luxus und somit teuer ;-)
Herbert
Stayed 1 night in Feb 2018
4/10 Poor
pierre, france
Sep 25, 2017
No service
No game drive scheduled by the lodge, expensive for nothing
Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....
Sam
Stayed 2 nights in Aug 2017
2/10 Terrible
shanshan
Aug 5, 2017
Disliked: Staff & service
theft but cctv failed to record sly lodge manager
The service in the lodge of resturant is cold and My prada eyewear and box got lost in restraunt when restaurant manager is preparing the table.
while the cctvs did not founction well during the time of theft.
The lodge manager Dismas simba did not say anything sorry and do not care if i post the experience to other places. i filed the case in local police. police is going to investigate and ask them why all the cctvs failed to work just during the time of theft.
Servizio 5 stelle...Hotel bellissimo con una vista spettacolare sul parco ngorongoro. Staff gentile e disponibile..pulizia eccellente e pasti eccezionali.
Everything perfect! The hotel is great, food is delicious and location amazing! You see the Crater from your room! It's an expensive hotel but to be on top of the Crater it's a great experience and worth!
Joanna
8/10 Good
Verified traveler
Apr 26, 2010
Liked: Cleanliness, staff & service, room comfort
Great views
Stayed here while on Safari after climbing Kilimanjaro and was very pleasantly surprised. Using the few words of Swahili I had learned made all the difference and as a result, the staff and service was great. Dining Room very busy but with a good attitude we had a great meal. Service good, food same as everywhere else and very pleasant and tasty. (One needs to remember where you are and not have huge expectations!) The view is spectacular and worth rising early for the sunrise! Rooms were clean and absolutely satisfactory. A pleasant stay and would return there anytime