Staff were friendly, especially Mr Nguyen, the gentleman at the activity desk. He was eager to suggest activities for us, and showed genuine care that we enjoyed our holiday there. We especially liked the restaurant at the top floor, where we could get a nice view of the city and also the sea, while enjoying our meals. Breakfast buffet has a good variety. Ala carte menu offering is also quite good, as well as the buffet dinner. Additionally, the family room offering is really great for families, we can all stay in the same room instead of in separate rooms, although it's a little bit cramped on the side of the king bed. The only missing thing is the attention to details, e.g. not enough shower cream provided for a family room meant for 4 occupants. Also, the cleaner in the restaurant can be a bit more sensitive to patrons, being swept at the feet is actually a big taboo for Chinese people.