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마제스틱 나트랑 호텔 여행 후기

3.5 out of 5
마제스틱 나트랑 호텔
90-92 Tran Phu, Nha Trang, Khanh Hoa

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 5개" "
평점 8 - 좋아요. 29개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 12개" "
평점 4 - 별로예요. 29개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 0개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

colin

2019년 1월에 1박 숙박함
답변 제공: Sales 님, 2019년 1월 16일
Thanks for your reviews

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 1박 숙박함
답변 제공: sales 님, 2019년 1월 16일
Thanks for your reviews

8/10 - 좋아요

Patrick Ooi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

keith 님, exmoor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor hotel and overpriced due to TET
Arrived late (12.30pm) after slow train from Danang. 9 steps no staff for our 3 suitcases. Reception empty. Uninterested night porter turned up gave us a key. Had to ask about breakfast. Room was one of only 2 with a balcony Overlooking the sea over a 3 lane highway. All drivers honk pointlessly every 5 secs so incredibly noisy. Our floor was filled with overloaded asian families who liked to scream and shout up and down the corridors from 6am. The breakfast was truly awful. First day there was no juice left, the coffee was empty,hardly any manky fruit. Corn flakes were dispensed from a bowl big enough for 1. When i had the half a bowl left there was no more. There was no cold milk. For the next week there was only coco pops. Still no cold milk. I bought frosties and milk and took my own. There was no bacon all 10 days. Most days the bread choice was sweet sliced or baguette ends (until they ran out). Never a croissant. The toaster was a combi -microwave.Why? It took literally 10 mins to do toast. The offerings were the worst i've ever seen. The juices, over sweet like everywhere, often consisted of a couple of exotic flavours at the expense of basic orange juice, until they ran out. Upstairs from the 15th floor breakfast room was the pool. I've got a bigger bath. It was walled and sunken so was going to be in shade. Up a few steps was an unmanned area with a few loungers and no cushions. Facing east - you get it? The room was not cleaned very well.
2018년 2월에 10박 숙박함
답변 제공: ms Lua 님, 2018년 3월 15일
Dear mr keith The first, we are so sorry for any inconvenience during on your stay at our hotel I would like to sincerely thank you for your feedback. We sent your feedback immediately to our our general manager. Your comments have provided us with an invaluable opportunity to ensure that we have continued to provide the quality of service . Again, thank you for choosing Majestic Nha Trang as your choice of accommodation in Nha Trang, and we hope that the opportunity to welcome you back in the future. Hope to see you next time

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location...right by the beach and restaurants
I did like the location as it was across from the beach. Many restaurants in the area all walking distance. The staff was very helpful too. It is a bit dated but all in all it was a good stay.
2018년 1월에 2박 숙박함
답변 제공: ms Lua 님, 2018년 3월 15일
Dear Richard Greeting from Majestic Nha Trang Thanks for you chossing our hotel for your vacation and reviews about our hotel. Hope to see you in the next time

6/10 - 괜찮아요

실제 이용하신 고객

2017년 12월에 1박 숙박함
답변 제공: ms Lua 님, 2018년 2월 5일
Thanks for your reviews

6/10 - 괜찮아요

andrew

좋아요: 청결 상태, 객실의 편안함
Ambivalent
On arrival they wanted to keep one passport as hotel policy I insisted they only take a copy and that I keep my own passport which they agreed to First room we were shown was an interior room with no windows! We insisted on change and they did " upgrade" us for free to a room with spectacular sea view Room itself was adequate but tired looking, bathroom spotless, bed tempurpedic style very comfortable. A/C good and not noisy. Large flat screen TV with several English speaking Chanel's but only CNN news channel grrrrr! Wifi on and off which they did rectify Breakfast Asian style adequate but a bit boring Rooftop pool and lounging area spotless with great views 5 minute walk to boardwalk and beach but bust road to cross which is the normal everywhere in Vietnam On our last day painter tried to do touch up work in our room when we were there told him to go away Joel guests consist of people from Russia and mainland China Overall value for money only if you have room with view 300 VND taxi to airport 40 minute ride and al taxis clean and comfortable Just be aware that Nha Trang is not a tranquil seaside town it is rather noisy from 5am in the morning to late at night. Some Vietnamese charm left but seems like Russian , western culture and $$$ destroying local culture
2017년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel , right across the road from the beach.

4/10 - 별로예요

Luis J.

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotels. Nice to stay. All staffs are friendly and nice.
답변 제공: MS HUONG 님, 2017년 2월 16일
Nice greetings from Majestic Nha Trang hotel! Thank you for your kind review of the Majestic Nha Trang. We will miss your smice a lot.. We look forward to welcoming you back very soon! Best Regards, The Management Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location Close to everything great view
excellent hotel for price Great location for beach swimming restaurants Staff polite and helpful Food was ok at restaurant We would stay again
답변 제공: MS HUONG 님, 2017년 2월 16일
Dear Anonymous, Nice greetings from Majestic Nha Trang Hotel! Thank you for your kind review of the Majestic Nha Trang. We are pleased to note that you had an enjoyable stay with us. Once again we hight appreciate your comments We look forward to welcoming you back very soon! Best Regards, The Management Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: General Manager 님, 2016년 11월 15일
Thank you so much

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 14일
Khách sạn 3 sao nha trang phù hợp giá tiền đưa râ -nhân viên nhiệt tình Mình thích vị trí khách sạn , rất thuận tiện đi lại Nói chung là tốt

8/10 - 좋아요

Moises 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel next to beach
This was a nice hotel for the price. The staff was very helpful (Especially Minh). Great location close to beach and restaurants. Excellent breakfast at the hotel. Would recommend it if you are looking to relax in Nha Trang. The only negative was that the pool and skybar were not functional.
답변 제공: Ms Hương 님, 2016년 11월 16일
Dear Mr/Ms Moises Thank you for your comment - For next year, we will have many more investment to sky bar and pool Hope to see u

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
Great location, friendly staff

6/10 - 괜찮아요

Thuy 님, Hanoi

좋아요: 직원 및 서비스, 객실의 편안함
Average hotel
Hotel facilities overall is old. Concierge service was good. They help us rent the motorbike and enthusiasm to show the way to the places we would like to visit. The only one thing made me not be pleasant was housekeeping service. They should be more active to arrange the time to perform their duties. Don't let the guest wait until late afternoon.

10/10 - 훌륭해요

Joseph

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Really accommodating staff without exception. Not the cleanest room that I have stayed in. We were told an ocean view but got a street view with trees. I would stay there again anyway. Good breakfast. We didn't care because it was only for a night.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tot
chat luong tot tuong ung voi gia phong, bua an sang phong phu, thuc don da dang, thay doi hang ngay. Vi tri ngay bien..., nhan vien lich su
답변 제공: General Manager 님, 2016년 11월 14일
Cảm ơn những nhận xét tốt của bạn, Khách sạn rất hoan nghênh việc trở lại của bạn và gia đình

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Sceptical
When we first arrived the receptionist couldn't find our booking and told us we were at the wrong hotel despite us even showing her our booking. It wasn't until we made her confirm the address on our booking was the same as the address of the hotel that she found our file....right on top of her desk. Upon checking out they also tried to charge us for drinks from the mini bar that we didn't have.

6/10 - 괜찮아요

실제 이용하신 고객

Room looks worse than pics
We booked the sea view room, the more expensive one. The pictures on the website look very nice but the room is quite plain. Only the view was nice. Still it was a comfortable stay.

6/10 - 괜찮아요

Warren 님, Brisbane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Holidays
Room very nice. Most of the staff didn't care about anything. Hard to communicate with and therefor they didn't want to help. Breakfast very ordinary. Only use pool between 6am and 6pm. No pool towels supplied.

8/10 - 좋아요

Truc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Dave 님, California, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, walk to beach and restaurants
I had arranged for a hotel driver to meet me at the airport but could not find him when I arrived. When I texted their number, I received an immediate call back. Staff apologized for a "system failure" and asked me to take a taxi. I considered this to be only a minor inconvenience. When walking into the hotel, the receptionist repeatedly apologized and upgraded my room to a larger one with a sea view. From the moment of check-in, I found all staff to be friendly and helpful. The English skill of some is limited but by each of us speaking clearly there were no issues. The breakfast buffet was cold cuts, cheese, bread, rice, beef, pork, soup, salad, coffee and juice. It was simple but was more than enough to start the day. Don't expect 4 or 5 star cuisine and you won't be disappointed. If you're a picky eater, don't complain, just go somewhere else. The Wi-Fi signal was very weak but the public beach across the street had a strong one. The beach lounge chairs with umbrella rent for less than $5/day. Waiters from nearby restaurants service the lounge chair users and food prices are reasonable. Many good restaurants are nearby, both on and off the beach. If you want to explore the area, motorbike taxis are waiting on every corner. Currency exchanges are within walking distance.

6/10 - 괜찮아요

Minh Dong 님, Woodbury

별로예요: 청결 상태
Not a good choice
Breakfast room too small Breakfast poor Vietnamese Hotel Guests wake up early (5AM-6AM) and are very noisy

8/10 - 좋아요

tam 님, Califonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ocean view
Nice view for ocean room, ok buffet, nice swimming pool, but quite noisy at night from the clubs and bars below.

10/10 - 훌륭해요

tupsters 님, virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to the beach
The hotel is one block from the beach. You can walk across the busy street. The breakfast is very nice, with many selections. If you get an ocean side view, you will have an excellent look at the ocean and the cable car going out to the amusement park.

6/10 - 괜찮아요

Дмитрий и Ирина 님, Россия, Архангельск

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Много шумных китайцев
Сразу начнем с отрицательных сторон отеля, а потом похвалим. Во- первых- самое большое неудобство, если с Вами на одном этаже поселили китайцев. С самого раннего утра они собираются в одну большую толпу ( причем ощущение, что с нескольких этажей) и громко обсудив события прошедшей ночи, топая и крича на весь отель направляются на завтрак. В ресторане они также продолжают орать (нередко из одного конца ресторана в другой). После еды оставляют кучи мусора не только на столе, но и на полу. Неудачный проект отеля делает сон беспокойным- рядом с каждым номером проходит или лестничный пролет или лифтовая шахта. Люксовые номера имеют хорошие окна. Номера подешевле- окно очень маленькое или окно выходит на шахту с кондиционерами. Теперь про хорошие моменты. Отель расположен рядом с пляжем у "Парка Горького"- пляж чистый, хорошие шезлонги с матрасами и большими полотенцами за 250 рублей в день на двоих. Людей немного. На пляже можно поесть недорого- заказать можно тут же в ресторане. В Нячанг хочется вернуться, но жить будем в другом отеле.

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Bra beliggenhet, men manglet vindu på rommet
Var her kun i en dag. Ganske nytt hotell. Vi valgte den billigste løsningen uten sjøutsikt. Det gjorde vi dumt i for endte opp med et rom med ett lite vindu rett inn i en vegg. Det så derimot ut som at rommene med sjøutsikt var fine. Rommet i seg selv var veldig fresh. Frokosten var helt ok. Beliggenheten er bra, rett ved stranden. Kun en kort strekke å gå til sentrumkjernen. I øverste etasje var det et fint areale med basseng. Kunne se utover hele byen! Vært en tur opp...

10/10 - 훌륭해요

Christoffer..

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint og nytt hotell.
Vi opplevde en super sevice, det var Veldig god frokost med godt utvalg av både frukt nudler ris supper. Veldig høffelig personale, om man finner noe og utsette er det nok innkjøringsproblemer, de sa hotellet bare hadde vært åpent ca 2 månder. Om jeg slulle si et minus som foreldre er det at om man låser døren fra innsiden låser døren seg opp med dørvrideren, så barn lett kan stikke ut, eller du må løpe og stoppe de. Ellers er det veldig kort vei til stranden .