야외 수영장, 일광욕 의자

나트랑 호라이즌 호텔 여행 후기

4.5 out of 5
나트랑 호라이즌 호텔
102 Duong Hien Quyen, Nha Trang, Khanh Hoa

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 25개 이용 후기 중 15개" "
평점 8 - 좋아요. 25개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 1개" "
평점 4 - 별로예요. 25개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 2개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

kisung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

TEUKSEOB

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Mrs. Phuong Do 님, 2023년 1월 13일
Dear Mr. Teuk Seob,Thank you so much for taking the time to give us your feedback.We are so glad to hear that you enjoyed your stay with us at Nha Trang Horizon.It was a pleasure hosting you at Nha Trang Horizon and we hope to welcome you back again in future.Warm regards.Hotel Management team.

10/10 - 훌륭해요

suhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Jong gi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들 친절합니다
일단 새 건물이고 바닷가 바로 앞에 있습니다. 걸어서 5분 거리에 시장이 있고 산보하기 좋습니다. 직원들 친절하고 깨끗합니다. 이거면 된거지요
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Daehoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Hotel Management team. 님, 2020년 2월 29일
Dear valued guest, Thank you so much for taking the time to give us your feedback. We are so glad to hear that you enjoyed your stay with us. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, clean roon, nice workers, fast service but slow answer to questions
2020년 1월에 5박 숙박함
답변 제공: Hotel Management team. 님, 2020년 2월 8일
Dear valued guests, Thank you so much for taking the time to give us your feedback on Expedia, We are so glad to hear that you enjoyed your stay with us and our F&B outlets. We’ve taken note of your comment regarding communication with our staff and please accept my sincere apologies for this lapse in services. We are going to conduct re – training programs to provide you better experience. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뷰가 좋은 호텔
앞에 에바손 아나만다라가 있어 바다뷰로 보면 경관이 좋습니다. 발코니가 있어 바다를 보며 정말 쉬는 것 같아요. 추천합니다.
발코니에서 본 바다 뷰
2020년 1월에 1박 숙박함
답변 제공: Hotel Management team. 님, 2020년 1월 18일
Dear valued partner, Thank you so much for taking the time to give us your feedback on Expedia. We are so glad to hear that you enjoyed your stay with us. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
뷰가 너무 좋아요. 큰 창문에 바다가 보여요. 가성비 호텔. 위치는 시내랑 조금 멀긴해요. 다만 화장실 샤워실 물이 잘 안내려가서 계속 밖으로 넘쳐서 조금 불편했어요
2019년 12월에 4박 숙박함
답변 제공: Hotel Management team. 님, 2020년 2월 8일
Dear valued guests, Thank you so much for taking the time to give us your feedback on Hotels.com. We are so glad to hear that you enjoyed your stay with us. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시 또 올게요
데스크직원들이 친절하고 뷰도 좋고 방음도 잘되고 너무 편안했습니다 주위에 아직 뭐가 많이는 없었지만 잘쉬었어요
2019년 10월에 2박 숙박함
답변 제공: Hotel Management team. 님, 2019년 11월 2일
Dear valued partner, Thank you so much for taking the time to give us your feedback on Expedia. We are so glad to hear that you enjoyed your stay with us. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함
답변 제공: Hotel Management team. 님, 2019년 8월 12일
Dear Mr/Ms Anonymous, Warmest greeting from Nha Trang Horizon Hotel! Thank you for choosing Nha Trang Horizon for your recent holiday and for taking the time sharing your experience Looking forward to welcoming you back again in future. All the best to you. Best regards!

6/10 - 괜찮아요

HAI PHUONG 님, WESTMINSTER

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a place I’d stay at again. Had a cockroach in the room, aircon not controlled via room controls, quite dated interior
2023년 10월에 1박 숙박함

8/10 - 좋아요

Darryal

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The only issue with the hotel was an unexpected charge using the karaoke room, as we believed it to be part of the hotel. The price to use the room was listed in Vietnamese so we had no idea there was a charge which is strange considering all the other prices for drinks was listed in English. Tried to get this charge taken off our bill but staff said no sorry.
2023년 10월에 4박 숙박함

8/10 - 좋아요

Phuong

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The room are new, clean and the view of the sea are amazing. Breakfast is good. However, the reception hall is smelly and too crowded

10/10 - 훌륭해요

Marjorie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our group of 8 loved the Horizon Hotel! The location is great, for anyone wanting to be on the north beach. Wonderful breakfast buffet. Stunning infinity pool on the 4th floor--very quiet and a good place to hang out as a group. We were picked up at the airport, offered bottles of water and cool washcloths to freshen up, and upon arrival at the hotel were given a cool drink as we checked in. The staff were knowledgeable and helpful. Everything about this place is great!
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

jake

좋아요: 청결 상태
별로예요: 직원 및 서비스
답변 제공: Hotel Management team. 님, 2023년 6월 3일
Dear Mr. Jake,Warm Greetings from Nha Trang!Thank you for choosing Nha Trang Horizon for your recent holiday and for taking the time sharing your experience with other travelers.It is with disappointment that I read about your experience during your stay with us. As much as apology will not change the outcome of your experience. Once again, we thank you and we apologize for the inconvenient caused. Feedback like yours helps us to improve the services and products we deliver, bringing us closer to where we want to beI hope that we get the chance to have you stay with us again. Once again, thank you for sharing your experience and we look forward to welcoming you again in the near futureAll the best to you.Hotel Management team.

10/10 - 훌륭해요

Cuong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Hong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Hong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has nothing to complain. If you don’t mind being a little away from main attraction, this is definitely a recommendation. I like it because it’s quieter & still have easy access to everything.
2022년 10월에 2박 숙박함
답변 제공: Ngoc Phuong - Sales Supervisor 님, 2022년 10월 27일
Dear Ms. Hong, Thank you so much for taking the time to give us your feedback.We are so glad to hear that you enjoyed your stay with us at Nha Trang Horizon.It was a pleasure hosting you at Nha Trang Horizon and we hope to welcome you back again in future.Warm regards.Hotel Management team.

8/10 - 좋아요

Ken

2022년 9월에 1박 숙박함
답변 제공: Ngoc Phuong - Sales team 님, 2022년 9월 17일
Dear Mr/Ms. Yong, Thank you so much for taking the time to give us your feedback.We are so glad to hear that you enjoyed your stay with us at Nha Trang Horizon.It was a pleasure hosting you at Nha Trang Horizon and we hope to welcome you back again in future.Warm regards.Hotel Management team.

10/10 - 훌륭해요

PHAT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s so perfect
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Lynsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel but a taxi ride from the main town
2020년 2월에 6박 숙박함
답변 제공: Hotel Management team. 님, 2020년 3월 16일
Dear valued guest, Thank you so much for taking the time to give us your feedback on Hotels.com. We are so glad to hear that you enjoyed your stay with us. At Horizon, we strive to provide a truly unique experience, exceeding guests expectations and we are thrilled to have read that we were able to exceed your expectations. We look forward to your next visit, Warm regards. Hotel Management team.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got charged for accidental breakage of a glass. Wanted to stay extra night but I had to book on line with Expedia as could not book directly with hotel as much more expensive
2020년 2월에 5박 숙박함
답변 제공: Hotel Management team. 님, 2020년 2월 29일
Dear valued guests, Thank you for choosing Nha Trang Horizon Hotel for your recent holiday and for taking the time sharing your experience with other travelers We always strive to provide the best service to our guests and on this occasion we did not exceed your basic expectation. I would like to extend an invitation to you and your family to stay with us the next time you travel to Nha Trang. Please contact me directly, I will personally ensure that your stay is VIP and extend a special discounted rate for you. I look forward in hearing from you and looking forward to welcome you at Horizon hotel ! All the best to you. Hotel Management team.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is brand new and clean. The breakfast food is excellent. The pool is very nice. The only thing that makes this hotel mediocre is there is no A/C in the fitness room, which produced a terrible smell, the equipment are cheap products. But overall, it's worth the money spent.
2019년 12월에 3박 숙박함
답변 제공: Hotel management team 님, 2020년 1월 4일
Dear valued partner, Warmest greeting from Nha Trang Horizon Hotel! Thank you so much for this lovely review of your stay with us at Nha Trang Horizon Hotel. We are delighted to see that you thoroughly enjoyed your stay. Here at Nha Trang Horizon we strive to meet every guest’s expectation, be it service, accommodation, ... We are happy to assist and will always strive to do whatever we can whenever we can do it. We’ve taken note of your comment regarding cleaning in the fitness center and please accept my sincere apologies for this lapse in services. We are going to conduct re – training programs to provide you better experience Looking forward to welcoming you back again in future. All the best to you. Hotel management team.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good hotel experience. A bit far from town, taxi to town about 70k vnd, walking distance to beach, not much restorent beside, Very kind servicing,
2019년 12월에 4박 숙박함
답변 제공: Hotel Management team. 님, 2019년 12월 28일
Dear valued guest, Warm Greetings from Nha Trang Horizon.! Thank you for choosing Nha Trang Horizon Hotel for your recent holiday and for taking the time sharing your experience with other travelers We appreciate your comments regarding your stay at Nha Trang Horizon Hotel. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard word. Thank you again for sharing your experience and we look forward to welcoming you again in the near future for another memorable stay Warm regards, Hotel Management team.