외관
예약 가능 여부 확인

컴포트 호텔 여행 후기

3.5 out of 5
컴포트 호텔
5700 Stanley Ave, Niagara Falls, ON

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 2534개 이용 후기 중 960개" "
평점 8 - 좋아요. 2534개 이용 후기 중 776개" "
평점 6 - 괜찮아요. 2534개 이용 후기 중 386개" "
평점 4 - 별로예요. 2534개 이용 후기 중 197개" "
평점 2 - 너무 별로예요. 2534개 이용 후기 중 215개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

jong un

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: David Wei 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

4/10 - 별로예요

JAEWON

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
시설낙후. 주차료 비쌈
2022년 10월에 1박 숙박함
답변 제공: David Wei General Manager 님, 2022년 11월 5일
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

10/10 - 훌륭해요

Hyesung

2022년 7월에 1박 숙박함
답변 제공: David Wei General Manager 님, 2022년 9월 21일
Dear GuestThank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,

8/10 - 좋아요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed two nights here. If you’re an active walker like myself it was very nice to walk down the strip to the falls. This hotel was clean and adorable. Only downside was the noise insulation in the walls. We could hear the people in rooms around us talking pretty clearly when they were speaking at a normal level. Other than that it was definitely with the $380 for a Saturday and Sunday night.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Victor

가족 여행
Las areas alrededor del hotel estaban limpias
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Victor

가족 여행
Los empleados del hotel son muy atentos, nos saludan con una sonrisa siempre 👍
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Melisa 님, Welland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bed was uncomfortable. Pillows weren't the greatest.
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would prefer if parking was included
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Dianne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 26일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Alonzo

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 5월에 3박 숙박함
답변 제공: David Wei 님, 2024년 5월 25일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

hello

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean, and breakfast and service were good but the pool was a little bit small
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 25일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Darshan Dilip 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is at the best location. Walkable to the falls and many restaurants around. All at walking distance.
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greatvstaff.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, safe, nice place to stay and breakfast included. They charge you for parking so be careful! But will stay again! Highly reccomend want walking distance from everything
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

4/10 - 별로예요

Steve

Good breakfast and pretty clean room. But, gosh, they are extremely nit-picky about extended check-out time policies. They gave us an extra 45 minutes past our 11am check out time. That was great and I was grateful for it. But, we were 5 minutes late in making it out at that exact time, primarily because I have a broken arm and everything takes more time, especially in the morning. The maid knocked at exactly the 45 minute mark with an angry expression. We said we'd be a few minutes because I had a broken arm. She returned 2-3 minutes later with a supervisor. I expressed how unreasonable this was given my broken arm, but they didn't seem to get it. I then mentioned this rigidity to the front desk supervisor, and he said their approach was totally reasonable and that I was merely unappreciative. I have never experienced this kind of nit-picky behaviour from any hotel in the past.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

iman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great.i really like it. It’s more than my expectations.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Guy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Treasea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good
2024년 5월에 3박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 - 너무 별로예요

AISHAN

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bad service
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Myriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Merci!
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Aristotle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and food is good.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 21일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Vereen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AJ was extremely welcoming! He made check in and check out quick and easy. The handle of my toilet came off, and I called the front desk, in no less than 5mins someone came up. I was so surprised at the quick serivce. The free breakfast had a great selection as well. I will DEFINITELY be staying here again and have already posted that on my social media. Thanks again
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 21일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Mailen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing they need is freezer in the room but another stuff we’re god
2024년 2월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 21일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Javaira

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is but old,and washrooms r tiny but good value of money and clean
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 24일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 - 너무 별로예요

Danna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a dump and staff is horrible. Should not be under a chain name.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Yugraj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Lydia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C est vraiment près de la grosse rue et il y a du stationnement :)
2024년 5월에 4박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 - 괜찮아요

Dan

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bath tub had an extremely slow drain. The breakfast was outstanding!
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Vincenza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly surprised. This was a clean cozy comfortable hotel. Beds & pillows super comfortable. Breakfast included & it consisted of everything you’d want except not enough lactose free items such as yogurt. Would’ve been nice to have coffee set up at coffee station on ground floor in early morning as our keurig wasn’t working very well in our room. The pool was great! Nice size pool & water temperature good. Overall great value for the price. I would stay here again.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ycyocoyxigxigchbhdez
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Ilarion

좋아요: 청결 상태, 직원 및 서비스
It is a good place to stay.
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 20일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Jeanine Jeanine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We made a very last minute reservation here for two rooms after arriving at a less than desirable Airbnb and deciding not to stay. It was perfect. Clean, comfortable, very, very nice staff. Parking was easy, plentiful and not priced too outrageously (for Niagara Falls). We would definitely be happy to stay here again and probably will.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 - 괜찮아요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was a bit dated and run down. With that being said everything was very clean. The staff was very friendly and helpful, and the breakfast although your standard hotel breakfast was good and provided value to the stay. All and all I think this is the perfect property if you just need something quick. It’s cheap and in a good location.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Mohammad

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was ok
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 - 너무 별로예요

Vincenzo

가족 여행
별로예요: 청결 상태
Room was tiny and we had ants coming from back of air conditioner.Also bathroom fan never worked.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Amile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean, pool, free breakfast
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

6/10 - 괜찮아요

Eric

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Dining for breakfast was great. Lots of extra seating and the breakfast staff was fantastic keeping up the food and maintenance during the crazy rush of people each morning. The room was ok and a bit outdated however we had a few ants everyday on the walls or floors (bigger ants) which was a bit of a turn off. The bathroom has no exhaust fan so bathroom steams up pretty bad while showing. The pool deck has rust and hair clumps around, could be cleaner.
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Annmarie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Leila

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Bad smell in the room
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

2/10 - 너무 별로예요

Maria

가족 여행
Staff was friendly but did nothing to truly address our issues and the hotel was highly undesirable. We were there with a large group of people and had a number of problems. My hotel room smelled like chemicals were used to cover up smoke in the room. The walls were paper thin and sounded like the room next to us was in our room and we could hear their AC running all night long. Another room had a bed that broke when they sat on it. A third room had ants that were everywhere. Staff came to spray for ants and put tape in the room but wouldn’t give them a different room. Absolutely disgusting that they had to stay in a room that was sprayed and that has ants!!!! Bathrooms didn’t have vents and windows don’t open so no circulation. Overall too many problems. We go to Niagara Falls on a regular basis for both basketball tournaments and visit as we live 2 hours away. We have stayed at many hotels and this one was by far the worst experience.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon service a la clientele. Eepond rapidement aux demandes.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 17일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

wayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very courteous friendly and professional to entire stay
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 11일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

8/10 - 좋아요

Ella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and great breakfast.
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 11일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Megan

2024년 4월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 27일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon

10/10 - 훌륭해요

Gina

Good service and environment
2024년 5월에 1박 숙박함
답변 제공: David Wei 님, 2024년 5월 11일
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Hotel. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to contact us. We hope to see you again soon