Front of property - evening/night

Reviews of Niagara Falls Motel

2.5 out of 5
Niagara Falls Motel
8710 Niagara Falls Blvd, Niagara Falls, NY

Reviews

4.0
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

3.6/10

Cleanliness

4.8/10

Staff & service

3.4/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jaimini, Horsham

Traveled with family
Disliked: Cleanliness
Floor was very dirty and there was no towels, soaps when we got the key ...We had to ask for it from front desk. Ventilation fan in bathroom made horrible noise.
Stayed 1 night in Aug 2019
Response from Management on Aug 28, 2019
Thank You for taking the time to write a review.

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible Smell, NO CLEAN, the mattress was dirty, insects inside, staying at this place was my worst experience that i have got, horrible horrible horrible, I have no idea how this website EXPEDIA can sell or offer this kind of place, i am wondering why EXPEDIA sell or offers this hotel, just because they offer a good price, they should no think give a dirty place, we are not animals, it is people who will sleep in there, finally, the experience was horrible, horrible, horrible
Stayed 1 night in Jul 2019
Response from management on Jul 20, 2019
Thank You for taking the time to leave a review.

2/10 Terrible

Joe, Las Vegas Nevada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room for 7 days. Stayed the first night and found missing and loose tile in the room with mold behind. Checked out with abuse from the owner. Proof I have - two days hospital stay at St Marys hospital. You should take this motel off your web site and I should not be charged. Your res[once would be greatly appreciated. Thank you
Stayed 7 nights in Aug 2018

4/10 Poor

Venkata Jagadeesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Choose this place, if you have no option!
Please choose this place, if you want to stay within budget, but do not expect any kind of service from the management. Rooms are in worst condition, you never know when the tiles on the ceiling will fall down. No room cleaning (we stayed for 2 nights). Washroom is pretty basic. However, the location is good and it is just 10 mins drive to the Niagara falls state park and all the superstores.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarettes
It wasn't that great, the whole room smelt like cigarettes.
Stayed 1 night in Jul 2018
Response from Sa on Jul 24, 2018
Hello We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We value our customers opinions and would like to thank you for bringing this to our attention. Thank You

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
都比较槽糕,晚上外面噪音比较大,不建议入住,否则会影响你的心情,当然价格也比较低,所以如此而已,离购物中心比较近,
Stayed 1 night in Sep 2019

8/10 Good

Ximena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019