Deluxe Room, Jetted Tub | Iron/ironing board, free WiFi, bed sheets
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Reviews of Niagara Inn & Suites

2.5 out of 5
Niagara Inn & Suites
7225 Lundy's Lane, Niagara Falls, ON

Reviews

5.8
Rating 10 - Excellent. 14 out of 93 reviews" "
Rating 8 - Good. 20 out of 93 reviews" "
Rating 6 - Okay. 21 out of 93 reviews" "
Rating 4 - Poor. 10 out of 93 reviews" "
Rating 2 - Terrible. 28 out of 93 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sunderam

Stayed 1 night in Jul 2023

2/10 Terrible

Harpreet

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is just like a last moment solution kind of place.
Stayed 1 night in Jun 2023

6/10 Okay

ZSOLT

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It was good enough but it is a little rough around the edges (damaged sink cabinet, no coffee provided with the coffee maker) but clean enough and an okay price. I'll happily pay a little extra to be back closer to the falls with cleaner, classier rooms.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome owners and stagg
The owners are awesome. You can tell they care about their building and who stays there.
Stayed 7 nights in Jun 2022

6/10 Okay

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service
It was a one night stay booking. Everything seemed all right at the beginning, but then I realized how lucky that I only booked one night in that motel. The two things that were really bad about this place: the first was the room AC temperature that was set at 23 C which is too warm to be able to sleep. The temperature set was not allowing me to change it to any lower, apparently they locked it at 23 C to reduce their electricity bill. The second issue was the wifi service. The motel owners had the weakest internet services in North America, probably by playing cheap in have their lowest cost internet that anybody can have. I’m glad I booked only one night. It’s a good place, if you are having hypothyroid issues and in no need to connect to a wifi. Otherwise, I do not think it’s good place to stay in.
Stayed 1 night in Apr 2022

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Clean room quick check in very helpful free parking. Would stay again
Stayed 2 nights in Apr 2022
Response from Harry on Apr 13, 2022
Thanks stay with us .See you again.

2/10 Terrible

Rob

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice. The room was dingy, holes in ceiling, shifting floor and lousy mattress. Very small but it did have a small fridge. Worst part is air conditioner wouldn’t go below 22. It’s very old and not overly effective. In dire need of service or replacement.
Stayed 3 nights in Aug 2021

8/10 Good

Mauro, barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean friendly environment. Easy access to everything you need. You walk everywhere with in 15 minutes
Stayed 1 night in Aug 2020

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Abdul

Traveled with group
Liked: Staff & service
Stayed 1 night in Aug 2019

6/10 Okay

rod

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

John

Liked: Cleanliness, room comfort
I just needed a bed for the night and the price was right. Small but comfortable enough. The wifi was ok once it worked and hooked up. The name of the wifi was not clear and there were two that could have been. I tried both and worked with it until about to give up, it suddenly found and connected. The TV reception sucked, and it kept loosing the stations and skipping around. Breakfast was available in a small dinning room in the morning and the selection was pretty good for the price. All in all the room was neat and clean. For the price the room was well worth it.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
It is run down horrible service and the wifi and tv barely works
Stayed 1 night in Jul 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great price
Right from checking in the owners were amazing couldn’t be nicer
Stayed 5 nights in Jul 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Dolly on Jul 10, 2019
Thank you so much, hope to see you again Brandon

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
I won't stay here again... you have to ask for Housekeeping. The room was dirty, spiders everywhere, splash stains on walls
Stayed 2 nights in Apr 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
I made a reservation for 4 people (1 room with 2 beds), during the check-in the person in the reception, who was very friendly and polite, explained to me that the priced I paid was only for 2 people and I was required to pay 10 dollars + taxes extra for each person. I don't know if the mistake about the number of guest was from the hotel or from expedia, but honestly I didn't like it.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed and Bath were very nice i was very pleased with it
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Feb 2019

2/10 Terrible

Hamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Fd, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very small. Limited supplies such as soap, towels, cups and the shower was not running the warmest water.
Stayed 2 nights in Sep 2018

6/10 Okay

Chris, Niagara Falls

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
At first glance the place doesn’t look the best but the honeymoon suite was actually ok the heart shaped tub was unexpected since we weren’t looking to have one but we enjoyed ourselves and made the best of it. It was the last long weekend of the summer so there wasn’t many places left to stay at.
Stayed 1 night in Sep 2018

2/10 Terrible

Donna, Guelph ont

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We cancelled our booking as did not know that they charged US funds so room went from 125 to 168 i called about the price change and he was very rude
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The pool was clean and breakfast was good. You can make your own fresh waffles!
Stayed 1 night in Aug 2018

6/10 Okay

phil

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2018

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

SHANNON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Kim, NS

Liked: Staff & service
Good/Bad
The shower was way to tiny. You had to step out of the shower to wash your lower half. No room to move in the shower. Staff was good they asked me if I wanted housekeeping. I told them it waasnt needed and they respected our privacy.
Stayed 7 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't like to stay and check Ed out right away
It was not clean enough for my family so I checked out right away and came back to home without watching Canada day fireworks
Stayed 1 night in Jul 2018

2/10 Terrible

evans

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad bad bad
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff at the hotel and very friendly. Shower wasn't hot during my stay; a very luke warm temp. Internet choppy/wasn't effective. Cable cut in and out all evening. Bed was comfortable.
Stayed 1 night in May 2018

8/10 Good

Leo, Toronto

Liked: Cleanliness, staff & service, room comfort
Confortable rooms and excellent attention, but they need to improve breakfast.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures better than in person. There was a domestic argument that spilled out into the parking lot. Police attended. I checked out after only 2 hours there. Owner wanted to charge me 1 night stay! Wow for 2 hours of terror stuck in my tiny stale room.
Stayed 3 nights in May 2018

2/10 Terrible

Yakup

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
There is a trick on booking, the motel posted rooms' photos with Jacuzzis , but once you get there they give you a basic room. If you ask for the Jacuzzis , you have to upgrade the room which is $60 different than the booking price.

2/10 Terrible

Abi&Nadi, Toronto, ON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Uncomfortable
It’s so dirty and noisy. Internet wifi conection is very poor. Staff members do not speak English clearly. The pool image is fake it’s absolutely unusable. NOT RECOMMENDED!!!
Stayed 1 night in Mar 2018

6/10 Okay

shannon

Disliked: Property conditions & facilities
Friendly but stuck in the 50’s
The room was very small and the two beds were almost touching, the pillows had pillow shams and no cases on them. The breakfast room was like a freezer and the donuts were dated for 3 weeks prior next before date. We chose to skip having a shower and just leave in the morning.
Stayed 1 night in Dec 2017

10/10 Excellent

Phyllis, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little room - nicely furnished - quite comfor
This was a trip down Memory Lane. Booking into Niagara Inn was a pleasant surprise as I added an extra day to my plan and didn't have time to look at any reviews.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service
Good position
It is about a 30 minute walk to the falls and all the associated shops etc. In our opinion a very good place and reasonably priced when visiting the Niagra Falls. Best views from the Canadian side indeed.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Beds and sheets were clean and fine air conditioner worked well. The room design and furniture were fine for the amount of money they charge, although they charged us more for the 3rd person. It was supposed to be 89$ on expedia but they charged us 109$.
Stayed 1 night in Sep 2017

2/10 Terrible

Miranda, Pennsylvania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
I came in to check in and the not so nice lady told me my reservation had been cancelled because there was a problem with my card... Which I do not know how that happened. My credit card company was aware that I was going to Canada for the week and I had no other issues the whole trip. She then went on to tell me there were no other rooms available at that price.. there was only one honeymoon suite for over 150 (I don't remember the exact price). So the room we had reserved had been given away to someone else and they did not feel the need to let us know at all. I did not receive a phone call or email or anything saying that they decided to cancel my reservation. She did not offer any condolences or anything to do to make it better or offer us a discount or anything. Just terrible service.
Stayed 1 night in Sep 2017

10/10 Excellent

behrooz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was gorgeous.
Stayed 2 nights in Aug 2017

10/10 Excellent

Happy Travellor, Keswick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The hotel was wonderful we payed for a queeen bed and we got a king so that was a bonus. The hotel staff was friendly and amazing and made our night e joyable. It is a family owned business and you can tell they take pride in making their customers feel comfortable and like family which my husband and I found incredible. We would stay here again the price a very good price and we would defintely stay there again
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2017

6/10 Okay

Julie L., Montreal, QC, Canada

Liked: Cleanliness, staff & service, room comfort
Small but clean
Sure our room was small (1queen bed) but very clean, equipped with a mini fridge, microwave and flat acreen tv. Very clean! Pool was awesome, very well kept. Breakfast was ok, the usual toast/muffins/ fruits kinda thing... Owners/staff are very nice people and very accomodating. Would def go back!
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really kind owners, room was clean, breakfast was decent .
Stayed 2 nights in Jun 2017

8/10 Good

Peter, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the motel comfortable, friendly and a short drive from the amazing Niagara Falls and tourist attractions. Staff were very welcoming, friendly and helpful. Good value motel. And in friendly Canada too.Many thanks!

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very kind staff
I just stayed in this inn (in fact, it wasn't a hotel) for one night. It was just stop-by on the way to Toronto. Although I arrived in very late 3am next day, a front desk guy, I guess he was the owner, was very kind to me. So my family could slept well despite of tireness. However, the room condition and location was not that great but reasonable.