레스토랑

레인보우 모터 인 - 바이 더 폴 여행 후기

2 out of 5
레인보우 모터 인 - 바이 더 폴
5581 Murray St., Niagara Falls, ON

이용 후기

5.0
평점 10 - 훌륭해요. 580개 이용 후기 중 53개" "
평점 8 - 좋아요. 580개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 580개 이용 후기 중 122개" "
평점 4 - 별로예요. 580개 이용 후기 중 120개" "
평점 2 - 너무 별로예요. 580개 이용 후기 중 189개" "

4.8/10

청결 상태

5.6/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

4/10 - 별로예요

원빈

별로예요: 직원 및 서비스
위치좋고 레노베이션해서 나쁘진않았는데 앱부킹확인도못하고 좀불친절했다. 약간 레이시즘을 받은 느낌도있다.
2019년 5월에 1박 숙박함

2/10 - 너무 별로예요

Jinsuk 님, 미국

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
장소 말고는 최악입니다. 걸어서 폭포 보러 갈 수 있는거 외에는 ㅜㅜㅜ 외각에 있는 깨끗한 숙소 잡고, 폭포 근처에 있는 주차장에 따로 돈내고 주차하는게 더 나을 것 같아요. 5불 짜리 많아요.

2/10 - 너무 별로예요

Malarkodi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was dirty in and out. The furnitures were moldy and dirty. They refused to clean the room the second day, even though it said daily cleaning in the amenities. They just gave us towels for the second day. No soap or shampoo refill. Not even a kettle. Very unclean and smelly furniture and the bed was like a rock.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, quite, close to the downtown fall area.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Destiny

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Are room wasn’t clean at all I had to clean out are tub and there was mice poop near are bed I will never stay here again waist of money all together
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Carey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location to the falls was the only good thing. Very dirty and the room beside us was noisy with a fight until after 3:30am. No staff to do anything about it.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jubina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay for affordable price.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jatin

좋아요: 청결 상태
Excellent cheapest
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

moshe

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lee

2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommended
room smells cigarettes i used my cologne to spray for the whole room. Over all room need a deep cleaning and a washroom. I have requested a rollaway bed as promised to bring in by 15 minutes but nothing has showed up. Wifi is too slow.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Thanks for your comments. We have passed your concerns on to our housekeeping staff. Sorry you experienced some issues. All of our rooms are nonsmoking.

6/10 - 괜찮아요

Tina

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Rose

좋아요: 청결 상태, 객실의 편안함
Dated but clean
The room was clean and comfortable. Updates are needed, though (extension cord to plug in the lamp and fireplace; took a long time to get hot water.) No cable TV; indoor digital antenna only. No elevator. But conveniently located and reasonably priced. 10-15 minute walk to the falls. If you are just looking foe a comfortable place to sleep, it was great.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Thanks for staying with us. We are always making ongoing renovations to the property. Glad you enjoyed your stay.

2/10 - 너무 별로예요

Andre

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got a hot tub room. No fridge, no ice on site to be found. The toilet paper roll was used, and also uses by junkies to clean their needles. The staff never bothered removing it. No other other toilet paper available. The shower curtain rod was broken. The toilet paper neglect is the filthiest thing I have ever seen in any hotel room. This place should be taken off Expedia. It is a dump.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Thanks for your comments. We are sorry you had issues with your room. In the future we would ask that you contact the office while you are here to resolve any inconvenience to make your stay more enjoyable. We are surprised that you did not communicate any concerns with us during your stay.

2/10 - 너무 별로예요

Khushdeep

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very nice place to stay my daughter only wants to go to this motel when we go to the falls she loves the staff there and the service ext
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
We appreciate your kind comments and are glad you enjoy your continued stay with us. Look forward to serving you again in the future.

6/10 - 괜찮아요

Arnold Carl

8/10 - 좋아요

Leigh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to theatre and restaurants. A little noisy bc of location, but good for convenience.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stuff were friendly and tims is next door
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Yanis

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Thanks for staying with us. Glad you enjoyed your stay.

2/10 - 너무 별로예요

Samantha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to change rooms 3 times. First room had no heat, no lights. Mold inside the fridge. Second room, had a cigrette burn in the blanket, cracked up toilet, the drawer was broken and food inside foil. Third room was okay. Morning saw mold in the lampshade. At 4-5am crazy banging on doors and I felt unsafe. Wouldnt let me checkout/refund the next nights sleep. Very rude staff.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
We always value honest customer feedback however, we note that there was nothing wrong with the rooms. Perhaps you should mention that you were simply trying to get a free night stay.

2/10 - 너무 별로예요

Nancy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing very dirty had wrappers of condoms underneath the bed. It was very dusty, dirty under the bed lots of junk. Bedding was not changed had hair all over them n dirt. Very disappointed and discussed dead n live bugs even after they came to clean second time we were in the room and it still was very dirty. Would not even let my dogs sleep there who knows what they would eat
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Thank you for your comments. We note that our cleaning staff did their best while attending your room twice as requested. The room was always in a clean condition. I am sorry we could not meet your high expectations. It was clear to us that your sole intention by your comments was to get a free night stay.

4/10 - 별로예요

Young india

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

chris 님, Stoughton

좋아요: 청결 상태, 직원 및 서비스
Close to the falls. You do have to pay an extra parking fee when you arrive, I think it was $50 for 3 nights. No microwave in our room, that would have been nice. Also, it would have been nice to have some "do not disturb" hangers. We didn't need our room cleaned, I left a sock on the doorknob to show we didn't need clean up but was cleaned anyways. no big deal, just unnecessary.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Thanks for your comments we are glad you enjoyed your stay. It was our pleasure serving you.

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스
This is a bare bones motel and as long as you accept that and know what you are getting it is perfectly acceptable for a night or two. The pluses: Location. You are within easy walking distance of Clifton Hill, the Scotiabank Convention Centre and the actual falls. A Tim Horton's being next door also a bonus. There is a small fridge to keep food items cold. WIFI mostly works for what you want to use it for, especially if you just checking emails and things like that. The negatives: The included antenna TV is not very good at all. Often channels either won't come in at all, or the selection is pretty bad. No coffee maker or Microwave in the room.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Thanks for your comments Mike. It was our pleasure having you stay with us. Glad you enjoyed yourself. Hope to see you again soon

10/10 - 훌륭해요

Johnathon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was fast and easy. Room was nice and clean. Everything in room worked. Great location with walking distance to the falls
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Glad to see you enjoyed your stay with us. It was a pleasure serving you. Look forward to seeing you again in the near future.

6/10 - 괜찮아요

Jaclyn

좋아요: 직원 및 서비스
별로예요: 청결 상태
It was mediocre
The room was not clean at all. Cobwebs all over floors dirty. But front desk very nice.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Thank you for your feedback we will forward your comments to housekeeping please keep in mind that our office is open 24 hours and stop there’s always ready to correct any issues. sorry for any inconvenience.you experienced.

6/10 - 괜찮아요

Lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Close to OLG Stage where we went to see a concert. One of the lamps wasn't working. Needs updating.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Thanks for your feedback we will forward comments to housekeeping.

4/10 - 별로예요

Mark

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst bed ever
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Sorry we didn’t meet your expectations. We do offer a variety of rooms which we would have been happy to move you into something that better meets your needs. Please let our office know in the future.

8/10 - 좋아요

Pierre

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Glad you enjoyed your stay with us. We hope to see you again soon.

6/10 - 괜찮아요

Dionisio 님, North York

가족 여행
별로예요: 숙박 시설 상태 및 시설
Not worth for the price.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Thank you for your valuable review. We are sorry if we did not meet your expectations.

2/10 - 너무 별로예요

Suganya

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’m not recommending this place for who brings the kids , because the room was so dusty
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Thank you for staying with us. We appreciate your comments we do offer a 24 hour housekeeping should anything be not to your liking. We will forward your comments to our cleaning staff

8/10 - 좋아요

AVRIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hood enough 😏👌
My trip, the reason I made the reservation at this hotel; was attending a musical concert at Fallsview Casino. I found the hotel suitable for the purpose of my trip; comfortable, good attention from the staff, clean, good price, in short; very good for the weekend.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Thank you for staying with us. It was our pleasure having you. We are glad you enjoyed your stay, and that we satisfied your expectations. We look forward to seeing you again in the near future.

10/10 - 훌륭해요

Jordan

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Glad you enjoyed your stay Jordan. It was our pleasure serving you. See you again.

8/10 - 좋아요

michael

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the palm trees at each door was a unique idea.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Thank you for your kind comments. We try to liven things up.glad you enjoyed your stay.

6/10 - 괜찮아요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shady Business and DISGUSTING
The motel smelt like piss and it looks like it hasn’t been cleaned properly in many yrs. The blankets had burn holes, luckily I brought my own pillow and sleeping bag. For over $200 for the night, I would have been better sleeping on the street. I didn’t even get a receipt, and when asked it was a problem. Very shady business I think and disgusting.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 5일
We are saddened by your comments. At check in when asked, you indicated that you didn’t need a receipt. We always provide receipts to all customers. Not sure what issue you experienced with your room as it is rented every day and there has been no concerns reported either before or after your stay. Motel rates are typically higher on holiday weekends.

6/10 - 괜찮아요

Catherine

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Thanks for staying with us. Glad you enjoyed your stay.

8/10 - 좋아요

Eloha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
super cheap and has pool n jacuzzi, the design is suuuper 90’s I love it.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Thanks for staying with us. Happy that you enjoyed your stay. Look forward to serving you again in the future.

8/10 - 좋아요

Ying

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Thanks for staying with us. We glad you enjoyed your stay. Hope to see you again soon.

8/10 - 좋아요

Sandra

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Thank you for a great review. Glad we met your expectations and that you enjoy yourself. Look forward to seeing you again.

8/10 - 좋아요

Louise

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best situation , near restaurant and falls by walking
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Thank you for staying with us. We’re happy you enjoyed yourself. It was our pleasure to serve you. Look forward to seeing you again in the future.

2/10 - 너무 별로예요

Caesar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hidden fees.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 22일
Thank you for staying with us. We’re sorry you had issues with extra charges. However, nothing is hidden. The only extra fees are for pets and parking.

4/10 - 별로예요

Bruce

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Thanks for staying with us Bruce. Look forward to seeing you again in the future.

6/10 - 괜찮아요

Imaad

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limited amenities, poor hospitality and lack of cleanliness but decent location and above average room ambiance.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Thank you for staying with us. Hope that you give us another opportunity to make a better impression.

10/10 - 훌륭해요

SOLOMON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Thank you for staying with us. It was our pleasure to serve you. Happy that you enjoy your stay. See you again soon.

6/10 - 괜찮아요

QUANG-HUY

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Avec le prix de 377.00 (tX compris ) plus de 20$ parking pour une nuit ce n’est pas digne!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thanks for staying with us. We are pleased to offer our guests the lowest parking rates of any hotel in the Fallsview area and allow you to park next to your room. Other hotels make you walk 3 blocks to get to your car.

6/10 - 괜찮아요

Baljeet

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff and pool were good but inside was very dirty, the deluxe family rooms were good but the single were bad I reccomed booking deluxe family rooms.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thanks for your comments. Glad you enjoyed your stay. We will forward your comments to housekeeping staff.

8/10 - 좋아요

Fernando

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thank you for staying with us. We are glad you enjoyed your stay and look forward to seeing you again in the near future.

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’ve stayed at the Rainbow in many times over the years. We particularly like the pool area, which is very clean and relaxing.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thanks for the great review Denise. We are happy that you enjoy your stay with us and are a return customer. Look forward to seeing you again soon.