Find Resorts & Hotels with Spas in Niagara Falls - Western New York, NY

"Quick check in. New looking halls and modern rooms"

"Good hotel "

"I could not sleep the first night. It was so hot and there is no individual room temperature control. It’s really not ok, especially at the price you pay! Just because 69 is good for some, doesn’t mean it’s good for everyone! I was trying to get it lower to no avail. In addition the shower bath water was not going down. When you are showering the water is standing, which is disgusting. This needs fixing asap!"

"The hotel was clean and the staff was very polite."

"Rooms were nice enough. Breakfast was good. Staff was good. Be aware that other guests may be staying at this reasonably-priced hotel long term through insurance and, consequently, treat the hotel as poorly as their own home. Non-stop noise, slamming doors, garbage and belongings placed out in the hall and marijuana smoking were encountered through the night. Police were called but desk clerk took pity on them and didn’t have the police remove them. "

"More dining options would be nice."

"Clean very cozy and comfortable "

"Property was good. Most of the staff were nice. There were a few that werent that friendly. Breakfast at three sisters was okay. The buffet was good as always"

"Room was clean, but this is an older hotel that could use some remodeling. Aside from older decor, our shower curtain rod was loose and there wasn’t a drain in the tub. My son was locked out of the room and stranded on the balcony. He had his keycard, but it did not work. The biggest issue was the fight that broke out at 1 am on our hall among guests. It sounded like 10+ people in the hallway. Lots of shouting and vulgar language. There were security guards downstairs, but they did not seem to be doing anything about the fight on the second floor. One person called the front desk and was told the police had been called. No one apologized for the disturbance. I would not stay here again."