Hi, it is not normal that there was no room at the hostel if you had a booking and we apologize for this is this was the case.

Hi. Thanks for taking the time to post your review of the hostel, we value the opinions of all our guests. The hostel is located next to the main city center square Place Massena, only 5 minutes walk from the beach and the 17th century old town of Nice where there are lots of bars, restaurants, cafes and boutique shops. See you again when you next visit Nice and the French Riviera. Have a great day!

Hi. Thanks for taking the time to post your review of the hostel, we value the opinions of all our guests. The hostel is located next to the main city center square Place Massena, only 5 minutes walk from the beach and the 17th century old town of Nice. See you again on your next visit to Nice and the French Riviera. Have a great day!

Bonjour. Merci d'avoir pris le temps d'écrire votre avis sur l'auberge, nous apprécions les opinions de tous nos clients. L'auberge est située à seulement 5 minutes à pied de la plage et de la vieille ville de Nice du XVIIe siècle où se trouvent de nombreux bars, restaurants, cafés et boutiques. Tous les transports sont facilement accessibles à pied. A bientôt lors de votre prochaine visite à Nice. Passe une bonne journée!

Bonjour. Nous apprécions que vous ayez pris le temps de poster quelques commentaires concernant votre séjour à l'auberge, nous apprécions les opinions de tous nos clients. Nous regrettons de lire que vous n'êtes pas entièrement satisfait de la propreté, nous faisons de notre mieux pour que toutes les chambres soient soigneusement nettoyées avant l'arrivée de nouveaux clients. Nous avons lu vos commentaires et vérifierons la chambre dans laquelle vous avez séjourné et effectuerons le ménage nécessaire.

Hi. Thanks for taking the time to post your review of the hostel, we value the opinions of all our guests. The hostel is located only 5 minutes walk from the beach and the 17th century old town of Nice which is a great place to explore. See you again on your next visit to Nice and the French Riviera. Have a great day!

Hi. Thanks for taking the time to post your 10 out of 10 review of the hostel. See you on your next visit to Nice. Have a great day!

Bonjour. Nous apprécions que vous ayez pris le temps de poster quelques commentaires concernant votre séjour à l'auberge, nous apprécions les opinions de tous nos clients. Des serviettes neuve sont disponibles à l'achat à la réception et les clients gardent la serviette par la suite. Les serviettes sont cependant incluses et gratuites pour tous les clients séjournant dans des chambres privées. Il y a des distributeurs de savon pour les mains dans toutes les chambres, mais les clients sont tenus de fournir tous les autres articles de toilette dont ils pourraient avoir besoin. Nous demandons aux clients de payer un dépôt de garantie de 3 euros à l'arrivée, qui sera remboursé aux clients une fois la clé restituée au moment du départ. A bientôt lors de votre prochaine visite à Nice. Passe une bonne journée!

Hi Susanne,Thanks you for supplying feedback for our property. We would appreciate you proving some additional information on why you chose this rating so that we can address any issues that you may have encountered. Low rating have an effect on our business success so we are keen to improve our services. Your help would be much appreciated.

Hi. Thanks for taking the time to post your amazing 10 out of 10 review of the hostel, it looks like you have enjoyed your visit.See you on your next visit to Nice. Have a great day!

Hi. Thanks for taking the time to post your amazing 5 out of 5 review of the hostel and for recommending the hostel to other travellers, it seems that you have enjoyed your stay with us. The hostel has many different communal areas for the guests to use like the large bar area, a TV/lounge area, a computer area, a quieter co-working space and a free guests gym. See you on your next visit to Nice. Have a great day!

Hi. We appreciate you taking the time to write some comments regarding your stay at the hostel. The hostel has many activities for guests to try like the pub crawl, the free city walking tour and adventure activities like scuba diving and canyoning. See you on your next visit to Nice. Have a great day!

Hi. We are sorry to read that there was a problem during your stay. Safety and security is our top priority so there are CCTV cameras in all the common spaces. The entrance to the hostel and the hostel rooms can only be opened with a valid guests electronic key card. There is a 24 hour reception at the hostel so there are always staff available to help our guests and there is a night security working throughout the night behind reception to ensure the safety of our guests. The night security are contunually monitoring the video from the cameras in all the common spaces. There are lockers in all the dormitory rooms so guests can store their belongings safely.

Bonjour. Nous vous remercions d'avoir pris le temps de poster quelques commentaires concernant votre séjour à l'auberge. Ce n'est pas normal que vous n'ayez pas de serviettes. Les serviettes sont gratuites pour les clients séjournant dans les chambres privées et sont disponibles sur demande à la réception. Nous nous excusons pour la gêne occasionnée.

Hi. Thanks for taking the time to write your amazing 10 out of 10 review regarding your stay at the hostel, it appears that you have really enjoyed your holiday here with us. The hostel is located right in the center of the city next to the main square Place Massena and within easy walking distance to all the main attractions and transport. See you on your next visit to Nice. Have a great day!

Hi. Thanks for taking the time to post your super 5 out of 5 review of the hostel. The hostel is located next to the main city center square Place Massena, only 5 minutes walk from the beach and the 17th century Nice old town where there are lots of bars, restaurants, boutique shops and cafes. Have a great day!

Hi. We appreciate you taking the time to post some comments regarding your stay at the hostel. There are many facilities available for guests to use like the kitchen, the gym and gym shower area, the TV and lounge area, the computer area and the free table tennis room. Guests arriving early are welcome to use the free luggage storage and make use of all the hostel facilities; Have a great day!

Hi. We appreciate you taking the time to write some comments regarding your stay. Brand new towels are available to buy from reception for guests staying in the dormitories and guests keep the towels. For guests staying in the private rooms towels are free and included in the room price. Have a great day!

Hi. We are sorry to read that you were not completely satisfied with your stay. The room prices change during the year according to the period. So the rooms rates in the hostel are higher during the busy summer period than in the less busy winter time.

Hi. Thanks for taking the time to write your 5 out of 5 review of the the hostel. It looks like you have really had a great stay with us. Have a great day!

Hi. Thanks for taking the time to post your amazing 5 out of 5 review of the hostel. It seems that you have really enjoyed your stay here. There is a young international team of staff at the hostel always ready to help our guests with any queries or questions they may have regarding their stay. See you again when you next visit Nice. Have a great day!

Bonjour. Merci d'avoir pris le temps d'écrire votre avis sur l'auberge et votre séjour. Il semble que dans l'ensemble vous ayez apprécié votre séjour chez nous. Il n'est pas normal que le sol soit collant et nous nous excusons pour la gêne occasionnée. Normalement, toutes les chambres sont soigneusement nettoyées avant l’arrivée de nouveaux clients, il ne devrait donc pas y avoir de problème. Passe une bonne journée!

Bonjour. Merci d'avoir pris le temps d'écrire votre incroyable avis de 10 sur 10 sur l'auberge, il semble que vous avez vraiment apprécié votre séjour chez nous. L'auberge fournit de nombreuses informations sur toutes les excursions d'une journée dans les environs et il y a une réception ouverte 24h/24, le personnel est donc toujours disponible pour répondre à toutes vos questions. Passe une bonne journée!

Hi. We appreciate you taking the time to post your review of the hostel and for the shout out to the staff, it looks like you have really enjoyed your stay with us. Have a great day!

Hi. We regret to read that you were not completely satisfied with your stay at the hostel. We do try our best to make sure all our guests have the best stay possible. It is not normal that the staff were impolite and we apologize if this was the case. Normally the staff help all our guests in a friendly manner.