Find Family Hotels in Niigata

"Too narrow "

"The view from my room was remarkable! Made waking up everyday so pleasant. Room was clean, staff very accommodating and kind. Would definitely stay there again my next time in Niigata"

"Amazing hotel nestled in a cute, explorable village."

"The food was mediocre but good presentation. Polite stuff. The onsen especially the family onsen stink. I think its from the water drainage or something. "

"Very clean, convenient to the JR station (5-10 minute walk). The rooftop onsen is nice as well! The staff is very helpful!"

"Overall services were great. One concern was the weak wifi connection in the room. I couldn't use their wifi for online meetings."

"Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay "

"Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside. "

"Everything was great."

"Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms...