Nogata Municipal Coal Memorial Museum Tours

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.

The rooms were clean. Self check in and check out worked just fine. Booked this place with 3 other Americans and had no problems. Foreigner friendly and it’s only a couple minute walk from Hakata station. The rooms were clean and the beds were larger than even the photos made them look. There’s also a 7-11 just down the street where you can get late night munchies and the best atm rates in Japan. Just bring your passport as even with self check in it’s still required. Overall, a great experience.