스탠다드룸, 킹사이즈침대 1개, 장애인 지원, 금연 | 책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

수퍼 8 바이 윈덤 노멀 블루밍턴 여행 후기

2 out of 5
수퍼 8 바이 윈덤 노멀 블루밍턴
2 Traders Circle, Normal, IL

이용 후기

6.2
평점 10 - 훌륭해요. 426개 이용 후기 중 60개" "
평점 8 - 좋아요. 426개 이용 후기 중 109개" "
평점 6 - 괜찮아요. 426개 이용 후기 중 103개" "
평점 4 - 별로예요. 426개 이용 후기 중 80개" "
평점 2 - 너무 별로예요. 426개 이용 후기 중 74개" "

6.4/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Hello Tracy,Thank you for staying at the Super 8 Normal. We appreciate your rating.We look forward to see you again.

8/10 - 좋아요

Anna 님, Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good night sleep that’s all we were there for. No complaints. We did not have breakfast so we cannot review that. We went for a walk and found the constitutional trail nearby. Very nice trail to get some exercise after a long day of driving.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 20일
Hello AnnaThank you for your review.We are delighted to hear that you had a great stay with us and had nice walk on trail and found our hotel to be a great value. Your satisfaction is our utmost priority, and we look forward to welcoming you again in the future.

4/10 - 별로예요

Paul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tub was dirty. Stains on bedding. White powder on extremely old carpet. 1970s decor. Reserved two queen beds and received to full size.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 14일
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns.Our property has only king size and Full size beds.We don't have queens . And you booked double beds from Expedia We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

10/10 - 훌륭해요

L

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Not bad for the price. I was just passing through
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 30일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel ac is every loud at night
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Hello Brian,Thank you for taking a moment to leave a review.The staff and I at Super 8 Normal IL appreciate your 4/5 score following your stay. I apologized for the inconvenience caused by loud AC. we will take a look into that. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.

4/10 - 별로예요

Linds

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was run down. Breakfast was only a grab and go granola bars and juice.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff's attention and kindness. Quotidien cleaning needed.
2024년 2월에 7박 숙박함
답변 제공: SP 님, 2024년 3월 11일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 - 별로예요

Thomas K.

연인과의 여행
별로예요: 편의 시설/서비스
On 2nd floor hallway smelled of smoke. Annoying for a non smoking hotel. Room fan was very good, so smoke smell in room was dissipated. The kicker was the "breakfast" which was a granola bar, can of juice and an apple (good one) all put into a plastic bag. We had a real breakfast at the nearby McDonald's after checking out. King size bed was very comfortable, coffee maker in room worked and the plumbing was good. We had a good night's sleep, so all was not lost. They definitely shouldn't advertise the "free breakfast".
2024년 2월에 1박 숙박함
답변 제공: SP 님, 2024년 3월 11일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

PETER

별로예요: 숙박 시설 상태 및 시설
The place needs a good cleaning!
2024년 2월에 1박 숙박함
답변 제공: SP 님, 2024년 3월 11일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

10/10 - 훌륭해요

joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SP 님, 2024년 1월 15일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 - 너무 별로예요

ken

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a cockroach in the bathroom. Also, an electrical out was not covered and the tub was not clean. I will never stay in this hotel again!
2023년 11월에 1박 숙박함
답변 제공: SP 님, 2024년 1월 15일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 - 좋아요

Cindy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well.lite up
2023년 11월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 13일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

4/10 - 별로예요

jerry

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 13일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 - 괜찮아요

Richard

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It said breakfast included, but there was nothing.
2023년 11월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 13일
Hello Richard,Thank you for your feedback regarding your recent stay. We apologize for the breakfast information was not deliver to you at front desk while checking in. We do have GRAB N Go breakfast on front desk. We apologize for the inconvenience .

2/10 - 너무 별로예요

Declan

2023년 11월에 1박 숙박함
답변 제공: SP 님, 2023년 11월 29일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 - 괜찮아요

Janet

출장 여행
It’s a good enough place just to rest your head
The young lady at the front desk was very kind and sweet. The hotel needs a little updating it’s not dirty but it just needs freshened up a bit. They do not offer free breakfast nor do they sit anything out either. I did not try to find any vending machines so I’m not sure if they have them on the property or not. The hallways smelled of marijuana very badly, The rooms were nice except the beds were on rollers so I had to push mine up against the wall so it wouldn’t roll. There was no carpet so the floor was dirty. We were only staying overnight so it was a good enough place to just rest our heads. If I was staying longer I would if been upset.
2023년 10월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 1일
Thank you so much for your nice comments for front desk and for taking time to provide us with your feedback. we do have grab and go breakfast on front desk.We apologize for the inconvenience you had during your stay for breakfast,beds and hallway smell.We will address these concerns.Thank you again for staying with us.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: sp 님, 2023년 11월 13일
Thank you for taking a moment to leave a review, The staff and I at Super 8 Normal IL appreciate your 8/10 score following your stay. we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve.Thank you again for sharing your experience.

4/10 - 별로예요

Paula

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed in THIS specific Motel 8 There was a situation with my ID that was handled but it was like pulling teeth to do so. While I appreciated the fix the rest of our experience was not great. The first employee interaction was not good. The 2nd seemed like he was afraid of people. The 3rd (at checkout) was not very talkative but was fine otherwise. Along all baseboards in the room was dirty. The carpets had a moist feel but were dry. I don’t know how else to explain it. The whole room smelled kinda mildewed. There was a moldy spot on ceiling of the shower. Thankfully we did not need the shower. It’s fine if you need a place to stay. Just barely clean enough. Outdated but that’s fine. It’s the mildew that’s off putting. Disappointed in THIS specific Motel 8
2023년 10월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 1일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Zinda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was filthy. Bed Spread had some obvious stains that it is just unbelievable they would put it on the bed. Asked for it to be replaced and it was with another spread that had cigarette burns. I am not kidding completely burned through the spread.
2023년 10월에 2박 숙박함
답변 제공: sp 님, 2023년 11월 13일
Thank you for taking time to provide us with your feedback. I sincerely apologize for the issues with your bedspread.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

Scott

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not too happy
For the price this hotel was not worth it. Bed was very uncomfortable. The bathtub/shower was not clean.
2023년 10월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 1일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Melinda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Room reeked of smoke. Tub had a spider crawling in it. A glob of black hair on the wall. No USB plug ins. Beds were very u comfortable and the whole place was just not a nice experience.
2023년 10월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 1일
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

4/10 - 별로예요

Tara

별로예요: 숙박 시설 상태 및 시설
Smelled like cigarette smoke and dingy. Toilet didn’t work. No breakfast.
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 28일
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

2/10 - 너무 별로예요

Dorland

2023년 9월에 1박 숙박함
답변 제공: sp 님, 2023년 11월 1일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

Levi

Fixtures shower and for having no smoking in room you could smell it throughout the hallways!!!
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 - 좋아요

Harvey

연인과의 여행
별로예요: 직원 및 서비스
When checking in, I asked how to get to Denny's as their sign was at entrance to motel. He told me to "Google" it. Surely he could direct me to a diner 500 feet away.
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the front desk response.We will give more training to the staff and hope to see you again.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unclean
Moldy carpet, wierd smell, and roaches
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

Anthony

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It was bugs crawling on me and my kids
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. We will check the room with our pest control..

2/10 - 너무 별로예요

Bobby

연인과의 여행
별로예요: 편의 시설/서비스
Breakfast consisted of canned juice and a granola bar. Carpets in rooms are sticky. There were cigarette holes in the bedding. Very thin rough towels. Halls smelled like cigarette smoke.
2023년 9월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Liubovi

2023년 8월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

6/10 - 괜찮아요

G.Árni

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

6/10 - 괜찮아요

CRAIG

2023년 8월에 1박 숙박함
답변 제공: SP 님, 2023년 9월 21일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

john

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sketchy neighborhood, lobby and halls had strong smell of pot. Hallways dirty. Carpet in room dirty.
2023년 8월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Judith

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 - 좋아요

Cayetano

좋아요: 청결 상태
Nice room! Kind manager.. Thank you!
2023년 7월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk personal was excellent. The hotel could use a few fixes, broken security chain on the door, room 104. Advertisex frer breakfast, only a bar anf juice available. Coffee in the room good. Dirt on the floor by the adorning room. Bed was comfortable, and for the price it was good.
2023년 7월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for staying at the Super 8 Normal. We appreciate your review! n

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smoke smell heavy in hallway. Gross
2023년 7월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

Paulo

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
While the staff was great, the hotel was subpar with a strong smell and dilapidated conditions. Breakfast was also a joke: a can of juice and a granola bar.
2023년 6월에 1박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for staying at the Super 8 Normal. We appreciate your review.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
Super 8
The hotel smelled of cigarettes, our toliet did not flush, you had two stand there and hood it for a long time if not flush it twice! There was stains in the bathtub! Also trash left from the person before us!
2023년 6월에 3박 숙박함
답변 제공: SP 님, 2023년 8월 18일
Thank you for your feed back.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However I am sorry we fell below your expectations regarding house keeping.. We will address these concerns. We take all reviews positive and negative very seriously and your feedback will help us to improve for our next guest or your next visit.

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
some dicy characters hanging around.. on the cheap end but not cheap price.. just lock the door and stay inside
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

sandra

가족 여행
별로예요: 숙박 시설 상태 및 시설
Breakfast was a can of juice & granola bars. Boo
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

John

Bed nice very outdated and not real clean
2023년 5월에 1박 숙박함

4/10 - 별로예요

Bernard

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Facility is very dated, dark & dingy. Needs major updating! Location is close to road & somewhat noisy. No breakfast - just juice boxes & breakfast bars.
2023년 5월에 2박 숙박함

4/10 - 별로예요

Dakota

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스
Staff was not professional at all
2023년 5월에 1박 숙박함

4/10 - 별로예요

Juliana

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
No continental breakfast!
2023년 5월에 1박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for taking time to provide us with your feedback. We do have grab and go breakfast instead of continental breakfast at front desk.We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

8/10 - 좋아요

MUSTAPHA

2023년 5월에 1박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for staying at the Super 8 Normal. We appreciate your review! We look forward to see you again

2/10 - 너무 별로예요

Nikki

Despite having confirmed my reservation earlier in the afternoon, when I arrived for check-in, I was advised they did not have a reservation/room for me
2023년 5월에 1박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

4/10 - 별로예요

Diane

단체 여행
별로예요: 숙박 시설 상태 및 시설
Very dirty around the facility and the room. Would not stay there again.
2023년 5월에 1박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Troy

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floor was so slippery like it was coated with bacon grease. Rooms old and outdated. I will never stay atan 8 again, nasty. I felt like I needed a shower after I took a shower.
2023년 5월에 1박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.

2/10 - 너무 별로예요

Danny

2023년 5월에 1박 숙박함

8/10 - 좋아요

DALE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
clean and service good Bath door needed replaced and toilet seat.
2023년 5월에 4박 숙박함
답변 제공: SP 님, 2023년 5월 15일
Thank you for taking time to provide us with your feedback. We apologize for the inconvenience you had during your stay. Thank you again for staying with us.