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"I do wish the breakfast menu was a little more diverse but still excellent "

"Had not realized it is the only hotel in Bath that has access to the hot mineral springs. They block off two hours in the morning and two hours in the evening where hotel guests can come and go as you please and use the Spa with access to the hot tubs, infrared sauna, steam room, ice baths and pool. It was excellent! "

"Breakfast was very disappointing. Had an early flight so went down for breakfast at 4:30am. Got hot chocolate from machine -came out looking disgusting- very watery. Not a single croissant or pain au chocolate - staff member said we would have to wait 10mins on them coming out of the oven. Sorry but when already up early and in a rush for a flight this was unacceptable. Rest of selection very poor!"

"Lovely hotel and friendly/helpful staff. Great location for exploring Bath."

"Great reception and very clean decent sized bedrooms. Soa was closed sadly - we would probably have gone elsewhere if we had known :("

"Staff really friendly. Hotel needs some serious work to bring it up to a decent standard. Lifts didn’t for two days. "

"Great stay here, staff were so lovely and very helpful. We had a very clean and spacious room and amenities were good"

"Enjoyable pool, loved the secr"

"Staff were all very friendly at reception. The staff member on duty at the pool reception early (7 am) Sunday morning was more interested in watching his screen than talking to us. The rooms are spacious with generous sized bathrooms. Furniture and fittings are all a little worn looking but perfectly adequate for our trip. "