“The room.had some loose flooring
The breakfast time was never told to me so I was late which 9am to be done is crazy I got there at 915 thinking it ended at 1030 which is the average of most places and the pool was not available which those 2 were the reason I book this place so I was very disappointed and the person is the morning didnt care about me missing the breakfast. I work for hospitality so I know when people care and dont she didnt make the effort to offer any help”
“Do not stay here! We booked two rooms, one room had cockroaches and the other room had barely any water pressure for us to take a shower. It was a connected room and the people beside us were so terribly loud with their kids crying and screaming throughout the night. The hotel staff did absolutely nothing to help us. We mentioned the cockroaches and was just told to "take a photo of it" but did not offer to even switch rooms. A refund wasn't accomodated because their manager wasn't working on...