North New Territories, New Territories hotel rooms at the Independent

"We stayed here for 1 night as there was 7 hr layover. Overall property looks great at first sight. However basic amenities doesn’t work. We checked in late night and found out flush was not working. Instead of changing room right away, they sent engineer to repair who wasted more 1 hr. Eventually we had to change the room after we insisting that we are here only for 5 hour good sleep. Reception staff and manager was unapologetic at all. Very bad customer experience."

"Great location. Accommodating staff "

"My third stay in the last one year. Always clean, and the staff are very nice and welcoming."

"Yes "

"Great service with free shuttle going to and from airport and to main town. "

"Theming was excellent, a great price for a Disney resort. Grounds were well maintained a beautiful to stroll around."

"It’s a good hotel. The main gripe I have is that they seem to routinely have parties/events in their courtyard on weekend evenings which are incredibly loud and go on until midnight. The idea that a hotel is fine with hosting loud parties at the expense of their guests who booked courtyard facing rooms is pretty off putting to me. I’d probably return to this hotel if I could book one of their outward facing rooms, as everything about the room itself was great. Always bring earplugs folks. "

"Location is good but hotel entrance is difficult to get to, makes it very inconvenient."

"It was extremely convenient and comfortable for t My 10 hour layover "