“The property and hotel were great overall, and we enjoyed our stay. However, our experience with the front desk during the night shift was frustrating. The staff member training a new employee was not very helpful and gave us incorrect information.
We have stayed before and have always been able to split payments between cards or put one of the rooms under a different name and card. That night, we were told this was not possible and were not allowed to split the payment.
The next morning, we...
“The property and hotel were great overall, and we enjoyed our stay. However, our experience with the front desk during the night shift was frustrating. The staff member training a new employee was not very helpful and gave us incorrect information.
We have stayed before and have always been able to split payments between cards or put one of the rooms under a different name and card. That night, we were told this was not possible and were not allowed to split the payment.
The next morning, we...
Sarah