North San Antonio - SAT, San Antonio hotel rooms at the Independent

"it was great "

"The question is more, "What didn't we like about staying at this property." It was extremely comfortable and typical of the Drury Inn & Suites name and reputation. The breakfast buffet was as always and now has becoming, excellent, excellent, excellent!!! Starting from Josh checking us in on Saturday night and having assured us on the telephone beforehand that our room was actually ready at 10 AM and we could check in anytime thereafter, it was a terrific stay. It ended up with us not arriving until 2 PM, but it was very nice to know we had the option of arriving earlier. Every moment of this day and every moment of customer experience was perfect.All the way through Bianca giving us the opportunity to stay until 3 PM, as a checkout. Kudos to Drury Inn and Suites Corporation for hiring such wonderful staff. This has always been and will continue to be my go to hotel.... YAY DRURY!!! 😀"

"Everyone here are extremely nice and helpful.. didn’t know you had to pay for parking, but price is very reasonable. Hotel decor is eh, but clean with great shower water pressure!!’"

"Its what you expect from a hotel .. at this price.. you get what you paid for.. the room was fine. There was issues with the bedding as all the linens had animal hair on them and one of our sheets a was dirty, room cleanliness left much to be desired...breakfast was ok, but the next day the waffle maker wasnt working so no waffles 😕 . Staff was good and replaced a blanket.. but they had to verify that i didnt have a blanket i told them was never there. And then they gave me the blanket.. had to go and get my key card activated again as it didnt work when i got back .. Overall i think it needs to be remodeled and better cleaning on the sheets.. "

"Rooms are clean, comfortable, quiet and very close to the air port and that's the only reason we stay there. There is a trans, black man, at the front desk who is extremely rude. I've complained a lot about his behavior but whenever we go he/she is still there with his attitude. He also takes his kid to work and he's in the lobby and I think that's wrong"