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Reviews of Morokolo Safari Lodge

4 out of 5
Morokolo Safari Lodge
Black Rhino Game Reserve, R565, Pilanesberg National Park, North West

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Weekend Break
Morokolo Safari Lodge has exceeded our expectations. From the hospitality from Jacqie upon arrival, to the knowledgeable game drives by Riaan. Not even to mention the luxurious accommodation. Will definitely return to Morokolo Lodge
Stayed 2 nights in Jan 2022

6/10 Okay

Thuthani

Disliked: Property conditions & facilities, room comfort
Total expensive let-down.
(1) Was disappointed with the room. I specifically asked for a Kingsize bed but got 2 small beds which were only converted into a bigger bed the following day. The first night was extremely uncomfortable. The room cupboards looked old with peeling finishing/trimmings. (2) The food quality and variety were far below expectations especially in view of the money paid. (3) Game viewing really not informative; guide was merely driving around, sharing very little knowledge of game and birds.(4) Overall, a total expensive letdown.
Response from Jacqui on May 23, 2017
Thank you for reviewing us and we apologise for the error in the bedding setup. We have now invested in more bedding so this will never happen again. We are working on improving our menus all the time so we hope to wow you on your next visit! Our guides all have their own styles of guiding but we will work on them giving more information, don't be afraid to ask questions though :)

6/10 Okay

TDvN, Asia

Liked: Staff & service, room comfort
Underwhelming experience
Hotel is nice and well decorated. Game drives are cut short because of kitchen schedule demands. I go to the bush for the wildlife, not to be cut short because a cook that wants to run his kitchen on a clock. Food is served buffet style anyway, so what is the rush? Convenient location, close to Jhb, but overall disappointing.
Response from Jacqui on Mar 27, 2017
Thank you for your review, we are aware of the kitchen restraints and try to be as flexible as possible, taking into account check-out times and housekeeping requirements to give you the best possible combination. Still in the pipeline is another restaurant which should then give us more flexibility around times. We hope to see you again someday to show you our upgrades!

10/10 Excellent

Anthony, San Diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic small Lodge
My wife and I stayed here for one night in October and found it to be fantastic. the staff were great, the facilities are beautiful and that game drives productive. the meals are served at a nearby lodge and were very good. I am sorry I only got to stay one night but it is highly recommended!
Response from Jacqui on Oct 19, 2016
Thank you so much for your review, we enjoyed your visit very much and hope to see you again soon!

8/10 Good

Brock, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE: NO WIFI IN ROOMS, BUT GREAT HOTEL
My biggest disappointment in this establishment is arriving and finding out that there is no wifi at the lodge even though it lists that it does. They offer wifi ONLY in the restaurant, which you only go to twice a day for meals--not to lounge about and be on your laptop, etc. Other than that, I would agree that the rooms themselves are slightly outdated and rundownish--but not enough for me to not want to return. Let's just say that the paint and decor looks a lot nicer in the photos than it does in real life. Very comfy beds, very large and very cool bathrooms with tub, shower, and outdoor shower. The pool shouldn't really be called a pool--it should be called a dipping area of water. It is literally the smallest "pool" I have ever seen. Game drives were a 10/10 experience, and service at the hotel and restaurant was fantastic. The biggest question that any review comes down to is: Would I return to this lodge if I were back in the Pilanesberg area? I'd answer that with a Yes.
Response from Jacqui on May 21, 2016
Thank you for your review. We are planning to expand the Wi Fi to the lounge areas in the future, but we cannot specify on this website exactly which areas do and don't have Wi Fi. The pool is a splash pool but is big enough to relax and refresh with a few people, even watch the sunset with a glass of wine in hand :) We hope you will return for some more terrific sightings!

10/10 Excellent

Olwen , Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Rhino game reserve
Wonderful time spent in game reserve. Great game drives into Pilanesberg game reserve. Riaan and Jacqui were wonderful hosts along with all th folk at the black rhino lodge where we were taken for breakfast and dinner .
Response from Jacqui on Oct 10, 2015
Thank you for visiting Morokolo Game Lodge. We appreciate your review, and hope to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best weekend away
Fantastic weekend. Great personal touch by Riaan and Jacqui!
Response from Jacqui on Oct 3, 2015
Thank you for your wonderful review, we hope you will be back someday for another memorable stay with us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Häuser, ideal für Familien. Schöner Gamedrive mit tollen Sichtungen. Sehr nettes Personal!
Stayed 2 nights in Apr 2019
Response from Jacqui on May 16, 2019
Vielen Dank für Ihre freundlichen Worte und Ihren Besuch, wir freuen uns auf ein baldiges Wiedersehen!

10/10 Excellent

Thais, Sao paulo, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência
A estadia no Morokolo foi incrível! O hotel é pequeno, tem poucos quartos o que o torna mais aconchegante e por conta disso acabamos conhecendo os outros hóspedes. A jacqui (recepção) é extremamente atenciosa e o Humbu nosso game driver é super divertido e realmente se esforçou para que avistássemos os big five. Eu voltaria com certeza!!!
Stayed 3 nights in Nov 2017
Response from Jacqui on Nov 26, 2017
Thank you for visiting us, and for your kind review! We enjoyed meeting you and your husband very much and look forward to seeing you again someday!

6/10 Okay

Michael, Achern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top und Flop
Tolle Zimmer, wunderschön. Sehr nette Leute die da arbeiten, dass war es dann aber auch schon. Das Essen ist ein schlechter Witz. Man gibt sich dabei gar keine Mühe. Der Welcome Drink wird mit 0,30 Euro berechnet - bei einer Lodge die 300 Euro kostet !!!! Was soll dass ??? Getränke auf den Game Drives mussten ebenso extra bezahlt werden, was auch erst auf der Rechnung auffiel. Kleinigkeiten die einfach negativ auffallen und nerven. Die Game Drives an sich waren Ok, aber eher für Safarianfänger geeignet.
Response from Jacqui on Oct 3, 2015
Thank you for your review, we always appreciate any feedback from our valued guests. We have a new menu and chefs and our latest guests love the new meals. There seems to be a misunderstanding as welcome drinks have and never will be charged for, but yes drinks on game drives and at the lodge and restaurant are an extra charge. To get the best game drive experience we recommend staying more than one night because there is so much to see and it is not always possible in one night so we hope you will return and we are able to give you a much improved experience.

8/10 Good

stefano, lugano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Per chi cerca tranquillità e pace
È un Lodge con poche stanze molto accogliente e immerso nella natura. Ci si sente quasi a casa...due ragazzi che lo gestiscono sono veramente disponibili e professionali. È un punto di partenza per visitare la zona più remota del pilanesberg np
Response from Jacqui on Jul 29, 2015
Thank you for your kind review, and we hope you will visit us again someday!

10/10 Excellent

Sara, Suisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amabilité et disponibilité du personnel
Lodge très bien entretenu. Chambre spacieuse, propre, bien décorée, douche intérieure + extérieure et baignoire. Salle commune avec TV, billard,.... et à l'extérieure jacuzzi et petite piscine. Le restaurant est situé dans un autre complexe à 5 min de voiture. Service et nourriture de qualité. WiFi disponible au restaurant. Game drive effectué matin et soir. Egalement possible de réserver des safari à pied avec un ranger.
Thank you for your review of Morokolo Game Lodge, we hope to see you again soon!