Dear Jooyoung, Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage. Stay Connected,

Dear Guest, Thank you for taking out time to review us. We value our association with you and look forward to your continued patronage. Stay Connected,

Dear Aree,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Shivaraj Shettigar Night Manager Holiday Inn York City Centre.

Dear Joy,Thank you for taking the time to share your feedback with us regarding your recent stay at Holiday Inn City Centre York. We appreciate your input as it helps us understand the areas where we can improve our guests' experience.We're pleased to hear that you found our hotel to be a good budget option in a convenient location. However, we apologize for any discomfort caused by the continuous airing of GB News in our public rooms. We understand that preferences for news sources vary among our guests, and it's important to us to create an inclusive environment.Your feedback regarding the broadcasting choice is duly noted, and we will take it into consideration as we review our programming options. Our aim is to ensure that all guests feel welcome and comfortable during their stay with us.We appreciate your understanding and hope that despite this issue, you were able to enjoy your overall experience with us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Monica,Thank you for taking the time to share your feedback with us following your recent stay at Holiday Inn City Centre York. We're delighted to hear that you had a great experience while exploring York with your children.It's fantastic to know that our hotel served as a convenient and enjoyable base for your family adventures in the city. We strive to provide a welcoming and comfortable environment for all our guests, especially families, and we're thrilled that you found your stay to be accommodating for your needs.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience or if you have any special requests for your next visit, please feel free to let us know.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Emma,Thank you for taking the time to provide us with your feedback following your recent stay at Holiday Inn City Centre York. We greatly appreciate your detailed input as it allows us to address any areas of concern and continually improve our services.We're thrilled to hear that you found our staff to be lovely and very helpful, and that you enjoyed the breakfast with its ample choices and freshness. However, we apologize for the disappointment caused by the dry pastries. Your feedback regarding the quality of the pastries and their preparation will be shared with our kitchen team for immediate review and improvement.Furthermore, we regret to learn about the issues you encountered with your room. Please accept our apologies for the tired grouting around the shower and the inconvenience caused by noise disturbances. Providing a comfortable and peaceful environment for our guests is important to us, and we understand the impact that external factors such as rain noise and connecting doors can have on your stay.Rest assured, we will address these concerns promptly, including assessing options to mitigate noise disturbances and ensuring that the maintenance issues in the room are promptly rectified.We sincerely apologize for any inconvenience these issues may have caused you and hope that they did not overshadow your overall experience with us. If there's anything else we can do to make your future stays more comfortable, please don't hesitate to let us know.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Alistair,Thank you for sharing your feedback with us following your recent stay at Holiday Inn City Centre York. We appreciate your insights as they help us identify areas where we can improve our guests' experience.We sincerely apologize for the inconvenience caused by the noise from neighbouring rooms and the limitations with our lift system. We understand how disruptive noise can be, especially when trying to relax after a long day of exploring the city. Additionally, we regret any discomfort caused by the single lift being out of order, particularly for guests with mobility issues like yourself.Please be assured that we take your concerns seriously, and we will review our procedures to address these issues and ensure that they are rectified promptly. Your comfort and satisfaction are of utmost importance to us, and we regret any inconvenience you experienced during your stay.If there's anything else we can do to improve your future stays or if you have any further feedback to share, please don't hesitate to reach out to us directly.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Stephen,Thank you for taking the time to share your recent experience at Holiday Inn City Center York. We are pleased to hear that overall, your stay was fine and that you found our staff to be friendly and helpful.However, we apologize for any inconvenience caused by the lift not working during your stay. We understand the importance of this amenity for our guests, and we are working diligently to resolve the issue as quickly as possible.Regarding the parking situation, we regret any inconvenience caused by the absence of a hotel car park. We understand that this may have resulted in additional expenses for overnight parking, and we apologize for any inconvenience. We will explore options to better assist our guests with parking in the future.Your feedback is valuable to us as we continuously strive to improve our services and facilities.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Center York

Dear Eleanor,Thank you for sharing your feedback regarding your recent holiday at Holiday Inn City Center York. We are delighted to hear that you had a nice holiday and that you found your stay to be good value for your family of four.We are pleased that you found the room size to be adequate for your needs. Ensuring our guests have comfortable and spacious accommodations is important to us, especially for families.Your satisfaction is our priority, and we are thrilled that we could contribute to making your holiday enjoyable and memorable.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Center York

Dear Nicola,Thank you for sharing your feedback following your recent stay at Holiday Inn City Center York. We greatly appreciate your kind words and are delighted to hear that you had a pleasant experience.We are thrilled that you found your room to be clean and well-maintained. Providing a comfortable and hygienic environment for our guests is a top priority, and we are pleased that our efforts met your expectations.Additionally, we are pleased to hear that our reception staff were very helpful and polite during your stay. Ensuring our guests feel welcome and well-assisted from the moment they arrive is integral to our service philosophy, and we are glad that our team made a positive impression on you.Your feedback motivates us to continue delivering exceptional service and experiences for all our guests.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Luke, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedFront Desk Team

Dear Joseph,Thank you for taking the time to provide feedback on your recent stay at Holiday Inn City Center York. We appreciate your comments and regret to hear about the issues you encountered with the tiles and walls in the bathroom.Please accept our sincere apologies for any inconvenience caused by the cracked tiles and cleanliness concerns. Maintaining a high standard of cleanliness and upkeep in all areas of our hotel, including the bathrooms, is of utmost importance to us, and we apologize that we fell short of your expectations in this regard.Rest assured, we will address the issues you mentioned with our maintenance and housekeeping teams to ensure that necessary repairs are made promptly and that cleanliness standards are upheld to the highest level.Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions to enhance the guest experience.If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn City Centre York

Dear Saad,I hope this message finds you well.Thank you so much for taking the time to share your fantastic feedback about your recent stay at Holiday Inn York City Centre. It brings us immense joy to hear that your experience with us was nothing short of excellent.We are thrilled to learn that our hotel met all your expectations, particularly in terms of affordability, cleanliness, and the quality of our breakfast offerings. Ensuring that our guests receive great value for their money, along with a clean and comfortable environment, is of utmost importance to us, and we are delighted that we succeeded in providing you with a memorable stay.It's wonderful to hear that our proximity to the train station and key attractions in York was convenient for you. We strive to offer a convenient location to enhance our guests' overall experience.We're delighted that your kids enjoyed our GF lounge and the board games provided. Creating a welcoming and enjoyable environment for families is something we take great pride in.I'm glad to hear that our staff's friendliness and willingness to assist, including holding your luggage after checkout, contributed positively to your stay. Your comfort and convenience are our top priorities, and we are always here to assist in any way we can.Regarding your feedback about halal options at breakfast, please know that we take all dietary preferences into consideration and will explore options to enhance our breakfast offerings in the future.Once again, thank you for your glowing review and for choosing to stay with us. We can't wait to welcome you and your family back for another memorable stay in the future.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn York City Centre

Dear Andrew, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedFront Desk Team

Dear Boniface J,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us.It's wonderful to know that you found our location convenient for exploring old York, and we're delighted that you enjoyed our breakfast, service, and well-appointed, comfy rooms.Your kind words are greatly appreciated, and we look forward to the pleasure of welcoming you back on your next visit.Safe travels and best regards,

Beste Hendrikje,Bedankt dat u uw feedback met ons deelt. We zijn blij om te horen dat u heeft genoten van het goede ontbijt en dat u de badkamer goed onderhouden vond. Fijn dat alles netjes en schoon was, wat bijdroeg aan een comfortabel verblijf.Wij verontschuldigen ons echter voor de ongemakken die u heeft ondervonden met lawaai en tochtige ramen. Ons doel is om al onze gasten een rustige en comfortabele omgeving te bieden, en het spijt ons dat we in dit geval tekort zijn geschoten.Weet dat uw opmerkingen waardevol voor ons zijn en dat we er rekening mee zullen houden bij het verbeteren van onze services. Als u iets specifieks wilt bespreken of als u verdere suggesties heeft, kunt u deze met ons delen.Wij waarderen uw verblijf bij ons en hopen u in de toekomst nog eens te mogen verwelkomen voor een nog aangenamere ervaring.Hartelijke groeten,Saikat Mitra

Dear Michael,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Best regardsShivaraj Shettigar Night Manager

Dear Christos,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Best regardsShivaraj Shettigar Night Manager

Dear Joseph,Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn York City Centre. We appreciate your honest review, and I apologize for any inconveniences you encountered during your stay.I'm sorry to hear that the family room did not meet your expectations in terms of size, especially with the sofa bed taking up much of the floor space. Your feedback is valuable, and we will review our room configurations to see how we can enhance the comfort and convenience for families.I also apologize for the disturbance caused by the aircon extraction units outside room 107 during your first night. I'm pleased to hear that our staff promptly addressed the issue and assisted you in moving to another room for your second night. We understand the importance of a good night's sleep and regret any inconvenience this may have caused.On a positive note, I'm delighted to hear that you found our staff to be pleasant and helpful throughout the hotel. Providing exceptional service is a top priority, and it's rewarding to know that our team met your expectations in this regard.I'm sorry to learn that the breakfast did not meet your expectations. We appreciate your feedback on this aspect, and we will review our breakfast offerings to ensure a more satisfying dining experience for our guests.We genuinely appreciate your constructive feedback, as it helps us identify areas for improvement. If there's anything specific you would like to discuss or if you have further comments, please feel free to reach out.We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Shivaraj ShettigarNight ManagerHoliday Inn York City Centre

Dear Erik,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Shivaraj Shettigar

Dear Louise,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn York City Centre. We appreciate your insights and are pleased to hear that you found our hotel's location to be great.Your comments regarding the bathroom wear and tear and the texture of the towels have been duly noted. We apologize for any inconvenience this may have caused, and we will address these issues promptly to ensure a more comfortable experience for our guests.We're delighted to know that you enjoyed the coffee machine in your room. Your suggestion for a wee packet of biscuits is appreciated and will be shared with our team for consideration. We always strive to provide those extra touches that make our guests feel truly welcome, and your feedback helps us in this regard.If there are any other specific details you would like to share or if you have further suggestions, please feel free to reach out. Your feedback is instrumental in our ongoing efforts to enhance our services.Thank you once again for choosing the Holiday Inn York City Centre. We hope to have the pleasure of welcoming you back and providing you with an improved and delightful experience.Warm regards,Shivaraj ShettigarHoliday Inn York City Centre

Dear Paul,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Shivaraj Shettigar Holiday Inn York City Centre

Dear Judith,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Shivaraj Shettigar Holiday Inn York City Centre

Dear Patrick,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn York City Centre. We greatly appreciate your kind words and are thrilled to hear about your positive experience.It's wonderful to know that you found our staff excellent and very friendly. We take pride in providing warm and attentive service to our guests, and your recognition is truly rewarding.Our location, close to downtown, is indeed one of the highlights of our hotel, and we are pleased that it added to the overall enjoyment of your stay.If there are any other specific details you would like to share or if you have further suggestions, please feel free to reach out. Your feedback is important to us as we continually strive to enhance our guests' experiences.Thank you once again for choosing the Holiday Inn York City Centre. We look forward to the pleasure of welcoming you back for another enjoyable stay.Warm regards,Shivaraj ShettigarHoliday Inn York City Centre

Dear Maria,Thank you so much for taking the time to share your delightful feedback with us! We are thrilled to hear that you enjoyed a pleasant stay at Holiday Inn York City Centre.It's fantastic to know that you found our hotel staff friendly and that your overall experience was comfortable. We strive to provide our guests with excellent service and a welcoming atmosphere, so it's truly rewarding to receive such positive comments.We are pleased to hear that you found your room to be comfortable and well-equipped with good facilities. Your satisfaction is our priority, and we are delighted to have met your expectations.Our central location is indeed a great advantage, and we're glad it added to the overall enjoyment of your stay. It's wonderful to hear that you would be happy to stay with us again; we would be honored to welcome you back!Once again, thank you for choosing Holiday Inn York City Centre for your accommodation needs. If you have any specific suggestions or if there is anything else we can do to make your future stays even more enjoyable, please feel free to let us know.Warm regards,Shivaraj ShettigarHoliday Inn York City Centre

Dear Martyn,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Holiday Inn York City Centre.

Dear Deborah,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Holiday Inn York City Centre.

Dear Olwen,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Holiday Inn York City Centre

Dear Anne,Thank you for choosing Holiday Inn City Center York for your recent stay, and for taking the time to share your feedback. We appreciate your kind words and are delighted to hear that our staff's assistance during the heating system issue and the quality of our breakfast met your expectations.It is our top priority to ensure that our guests have a comfortable and enjoyable stay, and we regret any inconvenience caused by the problems with the heating system. We're pleased to know that our team was able to address the issue promptly and make your stay more comfortable.Your positive comments about our breakfast are heartening. We strive to provide a diverse and delicious breakfast to start your day right, and we're glad to hear that you enjoyed it.Your feedback is invaluable to us, and it motivates us to continue delivering exceptional service. If you have any further comments or suggestions, please feel free to share them. We are always eager to improve and enhance our guests' experiences.We look forward to the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,Holiday Inn City Centre York

Dear Guest,Thank you for choosing Holiday Inn City Center York for your recent stay, and for taking the time to provide us with your feedback. We're delighted to hear that you found our hotel clean, warm, and our staff friendly – your positive comments are truly appreciated.We understand that noise from the air conditioning fans outside your room window was a concern during your stay. We sincerely apologize for any inconvenience this may have caused. Please be assured that we take your feedback seriously, and we will investigate the matter to find ways to minimize such disturbances in the future.We greatly value your input, as it helps us identify areas for improvement and ensures a better experience for our guests. We hope that despite this issue, you had an overall enjoyable stay with us.Should you have any further details or specific information about your room or stay that you'd like to share, please feel free to reach out. Your satisfaction is our priority, and we are committed to making your future visits even more pleasant.Once again, thank you for choosing Holiday Inn City Center York. We look forward to welcoming you back in the future and providing you with an improved experience.Warm regards,Holiday Inn City Centre Yor

Dear Gareth,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Holiday Inn York City Centre

Dear Beverley,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Holiday Inn York City Centre

Dear James,Thank you for choosing to stay at Holiday Inn City Center York and for sharing your thoughts about your experience. We appreciate the time you took to provide detailed feedback, and we are genuinely sorry to hear that your stay did not meet your expectations.Firstly, we apologize for any inconvenience caused by the lift being out of order due to planned maintenance. We understand the importance of communication in such situations, and we regret if this information was not conveyed to you in advance. Your feedback highlights an area where we can improve our communication process.Furthermore, we apologize for the issues you encountered with the room, including the bed size, noise disruptions, and the air-conditioning system. It is disheartening to learn that these factors contributed to a less-than-optimal sleep quality. Please be assured that we take your comments seriously, and we will address these concerns to enhance the overall experience for our guests.We appreciate your comparison to other hotels, and we understand the importance of providing a comfortable and relaxing environment. We will review our offerings to ensure that they align with the expectations of our valued guests.Your feedback is instrumental in helping us identify areas for improvement, and we thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.If you have any further comments or if there's anything specific you would like us to address, please feel free to let us know. We are committed to making every guest's stay exceptional.Warm regards,Holiday Inn City Centre York

Dear Heather,Thank you for choosing Holiday Inn City Centre York for your recent stay, and for taking the time to share your feedback. We're thrilled to learn that you enjoyed nice, clean rooms and experienced a peaceful stay during your time with us.Providing a comfortable and serene environment for our guests is our top priority, and it's truly rewarding to hear that we met your expectations. Your positive comments inspire and motivate our team to continue delivering exceptional service.We appreciate your kind words and the trust you placed in us. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to the opportunity to welcome you back for another delightful experience.Warm regards,Holiday Inn City Centre York

Dear David,I trust this message finds you well, and I want to extend my gratitude for taking the time to share your feedback following your recent stay at Holiday Inn City Center York.I'm delighted to learn that you found our hotel's location convenient and that you enjoyed the breakfast offerings. Your positive comments are appreciated and will be shared with our team.On the other hand, I would like to apologize for the inconvenience you experienced with the twin room setup and the delayed refill of the toilet cistern. Your comfort is important to us, and we regret any inconvenience caused during your stay.Please be assured that we take your comments seriously, and we will address the concerns you raised to ensure a more comfortable experience for our guests in the future.We value your feedback as it helps us improve our services. If your future plans bring you back to York, we would be honored to have the opportunity to host you again and provide a more seamless experience.If there are specific preferences or arrangements you would like us to consider for your next stay, please feel free to reach out. We are committed to making your future visits even more enjoyable.Thank you once again for sharing your thoughts.Warm regards,Holiday Inn City Centre York

Dear Alex,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedHoliday Inn York City Centre.

Dear Victoria,Thank you for choosing to stay at Holiday Inn City Centre York, and for sharing such wonderful feedback with us. We are delighted to hear that you had a positive experience during your recent stay.It's fantastic to know that you found our staff really friendly and helpful. Our team strives to provide exceptional service, and your kind words serve as a great encouragement. We're also pleased that your room met your expectations in terms of cleanliness and comfort.We look forward to the opportunity to welcome you back, and if there's anything specific you would like for your next stay or any way we can make your experience even better, please feel free to let us know.Warm regards,Holiday Inn City Centre York

Dear Kevin,Thank you for choosing Holiday Inn City Centre York and for taking the time to share your positive experience with us. We are thrilled to hear that you had a lovely stay and found our place very clean, friendly, and efficiently serviced.It's delightful to know that you enjoyed the comfortable bed and the convenient proximity to The Shambles and the City Centre. Our team takes pride in providing a welcoming atmosphere for our guests.We appreciate your understanding regarding the absence of a car parking facility. While we currently don't have on-site parking, we can provide information on nearby parking options for your convenience.We look forward to the pleasure of hosting you again, and if there's anything more we can do to enhance your next stay, please feel free to let us know.Warm regards,Holiday Inn City Centre York

Dear Shaun,Thank you for choosing to stay at Holiday Inn City Centre York, and for sharing such wonderful feedback with us. We are delighted to hear that you had a positive experience during your recent stay.We look forward to the opportunity to welcome you back, and if there's anything specific you would like for your next stay or any way we can make your experience even better, please feel free to let us know.Warm regards,Holiday Inn City Centre York

Dear Nathan,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,Front Desk

Dear Angela,Thank you for choosing the Holiday Inn City Centre York and for sharing your feedback with us. We are delighted to hear about your positive experience during your stay.We look forward to the opportunity to welcome you back for another enjoyable stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Holiday Inn City Centre York

Dear Claire,Thank you for choosing the Holiday Inn City Centre York and for sharing your lovely feedback with us. We are thrilled to hear about your positive experience during your stay.Your satisfaction is important to us, and it's wonderful to know that everything met or exceeded your expectations. We look forward to the opportunity to welcome you back for another exceptional stay in the future.If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Shivaraj ShettigarHoliday Inn City Centre York

Dear Lyndsey,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,

Dear Alan,We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay Connected,

Dear Eva, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedHoliday Inn York

Dear Patrick, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedHoliday Inn York

Dear Sarah, We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out with any further comments or suggestions you wish to share. Again, thank you for taking the time to review us!Stay ConnectedHoliday Inn York

Dear Regina,Thank you for choosing the Holiday Inn City Centre York and for taking the time to share your feedback with us. We truly appreciate your comments, as they help us to continually improve our services and guest experiences.We're pleased to hear that you found our staff to be friendly and helpful. Your comfort and satisfaction are important to us, and we apologize for the challenges you encountered during your stay.We are sorry to hear that the superior family room did not meet your expectations in terms of space and comfort. Your feedback regarding the sofa bed and the dated bathroom is duly noted, and we will use this to address and improve the room conditions.It's heartening to know that you enjoyed the breakfast and appreciated the hard work of our staff. Ensuring a pleasant dining experience for our guests is a priority.We appreciate your comments regarding the room and will certainly take them into consideration. We hope to have the opportunity to better serve you in the future. If there's anything more you'd like to share or if we can assist you further, please feel free to let us know.Warm regards,Holiday Inn City Centre York

Dear Karen,Thank you for choosing the Holiday Inn City Centre York and for sharing your feedback with us. We appreciate your comments and are pleased to hear that you had a positive experience during your stay.We're delighted that you found our room clean and well-appointed, and our central location convenient for your needs. It's great to know that you enjoyed our food service hours and that you would consider using our services again if needed.Your feedback is important to us, and we look forward to the opportunity to welcome you back in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Shivaraj ShettigarHoliday Inn City Centre York