"The breakfast was absolutely delicious, and I really appreciated that the Nespresso capsules were replenished every day. What I loved most was the wooden flooring in the room and the complimentary shuttle service to both the conference venue and downtown. These features made my stay especially comfortable, and I would definitely choose Amba again on my next visit to Taiwan.
One inconvenience was that the shuttle driver did not speak any English at all. When he asked in Mandarin where the destination was and we were unable to respond, he became visibly upset. On one morning shuttle to the conference venue, the bus did not depart for the same reason until a receptionist came down to help facilitate communication. Additionally, I waited at Taipei 101 at the scheduled shuttle time to return to the hotel, but for all four days the shuttle did not arrive. It seemed that if there were no guests departing from the hotel at that time, the shuttle simply did not operate. This was quite difficult to understand from a guest’s perspective.
Overall, the stay would have been perfect if only shuttle service management and communication had been better handled."