Find hotels in Northeast Heights, Albuquerque

"This was a lot more run down than the Holiday Inn we stayed at in Missouri. On the outside they looked exactly the same but the one in New Mexico has a lot older carpet and it was dirty. It just felt old."

"Waiting to check in the desk clerk was stressed and discussing employee issues with someone on phone. He had a phone call with maintenance guy who couldn’t get a ride for another 45 minutes. After 20 minutes got our key, get to room and it doesn’t open. Long story short manager bypassed system and got is into room but wasn’t fixed until 30 minutes later. And while waiting to tell front desk door wouldn’t open woman behind me said “oh are you in room 207? They tried to give it to us earlier”. Advertised newly renovated property not so much- outside area dirt and weeds. Inside a bit of paint in some areas. And finally went to breakfast 30 minutes before closing and hot food mostly out and very little else. Attendant said sorry we are out. Have stayed here for a few years on way to Arizona but never again. "

"The room was well cleaned nice an cool sadly the pool was closed but all an all it was a great experience will definitely stay again"

"We drove for 12 hours and was really looking forward to our stay, but we ended at the hotel passes 11:30 pm exhausted. Went to our room and got ready to shower but the shower didn’t not work. So frustrated but just ended off with a clean bath and just went to bed. The clerk when we checked out said that they would add some Marriott points to our account for the inconvenience but never did. Not the greatest of service overall. "

"The staff is friendly but it took them 11 hours to call again for shower chair for my disable son. "

"Friendly staff"

"Nice property. They need to update the carpeting. And vacuum it better. "

"Great place "

"Great facility. Great staff. Nice and clean. "