Northern Vietnam, Vietnam hotel rooms at the OYO Rooms

"Clean room, comfortable bed, great location , excellent customer service (the best I have experienced), I have no complaints. Would definitely recommend."

"This property was perfect for our stay in Hanoi! Very nice, clean room. Professional staff. Amenities like the pool, restaurant and rooftop bar are very nice to have. "

"I stayed in this hotel with my family they gave us a total package including airport pick-up and drop-off, Ha Long Bay Cruise and city tour. Our experience was really pleasant. The hotel is located just a minute walk from Hoa Kiem Lake and city center. The room (two king size bed for family of four) may not be overly spacious but it was very stylish, clean and tidy. Breakfast is very tasty, I would recommend beef noodle, "Pho Bo". But the strongest point of this hotel is staff professionalism and friendliness. You can feel it from the personalized check-in. They call us by the name, and they (all of staff) are always informed of our requests regardless they are made previously or during the stay. They were always ready to assist us in finding restaurants (they choose very nice ones), city tours and extended use of a room for midnight departure. Overall, it is by far the finest hotel I experienced during my three-time travels to Hanoi."

"Rooms are spacious and clean, the staff was excellent to deal with, highly recommend. "

"Best hotel in Hanoi. Service was a 10, Food was a 10 and the hotel is spotless clean. Special thanks to Sam and Kylie at reception. "

"非常に親切で有益なスタッフ。素晴らしいオリエンタルな装飾が施された広々としたお部屋。朝食は良い選択肢があり、ホテルは湖まで徒歩10分で行ける便利な場所にあります。"

"房間超大，環境很舒適"

"Excellent attention to details by staff from check in to check out. Good breakfast. Pick up and airport drop off. "

"The service was exceptional, they were proactive in reaching out before we stayed there and allowed us to keep our bags there for a couple of days while we went trekking in Sa Pa. We returned to the hotel after our trek and they upgraded us to a super nice family room in the newly renovated wing. Overall very impressed by the great service."