Northumberland Mall Tours

It was an absolutely wonderful experience all the way through, the staff was attentive and genuine. There was warmth and real hospitality, welcomed with some sparkling wine. We were able to enjoy treatments at Stillwater Spa, and fabulous drinks at the Writer’s Room Bar at sunset and had a wonderful dinner at Joni’s , the in room meal were lovely. The design and comfort for the rooms was very tasteful along with the overall aesthetic of the hotel full of art and texture. The most amazing part was the staff from the front desk, to concierge to the staff opening the doors or servicing the room it was really exceptional, thank you for making it unforgettable

The overall experience was good. And when asked the staff were helpful and accommodating. Biggest draw back was the “delays” entering the property. It was told as minor delays and a bottleneck. 1 car was allowed through the picket line every 15 minutes, lucky due to schedules we only waited on average about 1 hour.