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The White Pheasant

3.0 star property
Guesthouse in Norwich with free parking

Choose dates to view prices

The White Pheasant welcomes travelers to its tranquil garden retreat with practical business amenities. Enjoy free WiFi in common areas, convenient luggage storage, and reliable daily housekeeping, ensuring a worry-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, Ensuite, Courtyard View

Classic Double Room, Ensuite, Courtyard View

Classic Double Room, Ensuite, Courtyard View

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Shower/tub combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

Classic Twin Room, Ensuite

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Hair dryer
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

Twin Room, Accessible, Ensuite

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Heating
Shower/tub combination
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Classic Suite, Ensuite

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
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About the neighborhood

Map
Lenwade House Drive, Norwich, England, NR9 5QP

Getting around

  • Salhouse Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 18 min drive

About this property

The White Pheasant

Property highlights
The White Pheasant provides amenities like a garden and conference space. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Smoke-free premises, wedding services, and 1 meeting room
  • A computer station and luggage storage
  • Guest reviews say great things about the helpful staff
More conveniences in all rooms include:
  • Wardrobes/closets and daily housekeeping

Similar properties

Miscellaneous

Central Hotel

  • Free WiFi
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
8.0 out of 10, Very Good, 394 reviews
Central Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The White Pheasant Norwich
The White Pheasant Guesthouse
The White Pheasant Guesthouse Norwich
Great Witchingham B B at The White Pheasant

Frequently asked questions

Is The White Pheasant pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at The White Pheasant?

Self parking is free at this property.

What time is check-in at The White Pheasant?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

What time is check-out at The White Pheasant?

Check-out is at 10:30 AM.

Where is The White Pheasant located?

Situated in Norwich, this guesthouse is 1.9 mi (3 km) from ROARR! Dinosaur Park and 2.9 mi (4.6 km) from Whitwell and Reepham Station. Hampton's Home and Garden and Top Dog Paintball Ltd are also within 6 mi (10 km).

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The White Pheasant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 130 reviews
Rating 8 - Good. 42 out of 130 reviews
Rating 6 - Okay. 15 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 7 out of 130 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Lovely building could use a little redecoration the bar and restaurant was so nice with an open fireplace food delicious but very large portions that must result in a lot of waste staff helpful and friendly would definitely visit again
Stayed 1 night in Nov 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really comfortable stay

Hotel couldn't do enough for us breakfast changes last minute easy check in and out would use again bit dated but nothing to complain about great location too scenic
Stayed 1 night in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 3 nights with my 2 daughter’s up seeing family, for a birthday celebration, I was only 10 minute’s drive away, location was great, the room fantastic, very clean, I have stayed in many place’s in Norfolk, oh my the bed’s I can say was the most comfortable bed I have ever slept in while being away, I would definitely recommend the white Pheasant, will definitely return

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Discovery

Dining outside on a gorgeous terrace with a beautiful ‘tropical’ view. Plentiful tea-tray in the room. Super service with plenty of humour. One of the nicest places we’ve stayed in, very good value and doing what it says ‘on the tin’. A great find.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with lots of beams and a cosy feel. Staff couldn't have been nicer and more welcoming. The only problem was the guests watching loud tv until 4am...walls are very thin
Stayed 1 night in Mar 2023

4/10 Poor

Beverley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed no staff on arrival no food and bar also shut keys were left in the reception for you to sort out yourself 😞
Stayed 1 night in Aug 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Lovely approach, setting and building. Lovely and clean , bed comfortable . Unfortunately couldn’t comment on the restaurant as not open evening or morning as no chef available, although an offer was given to deliver drinks to the room if required . No heating in the bathroom .
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location, excellent customer service

A good stay, quiet location and most importantly on this occasion, exceptionally helpful people and great customer service. Firstly we were delayed badly by traffic but the team ensured we were able to access our accommodation on arrival. Then, when we discovered we had left a much loved jacket behind, Dean kindly offered without hesitation to package it up and send it to us (halfway across the country), many thanks to him and his colleagues.
Stayed 1 night in Aug 2022

6/10 Okay

Margaret

Disliked: Staff & service, room comfort

62 years Wedding Anniversary weekend away

The staff were friendly but they seemed understaffed. We struggled to get into the building as we had requested a ground floor room and had problems unlocking the outside door. We had to go into the bar to find someone to unlock it. Luckily the weather was fine or we would have got very wet.
Stayed 2 nights in Oct 2022

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The whole property needs a complete overhaul. It is very tired and could be a beautiful hotel with some repairs and modernisation. It is in a lovely setting but the grounds are overgrown and uncared for. A very small staff, and no one on reception on arrival, had to call someone from the kitchen to check in! The meals were adequate but not very high standard, I found a hair in my mushrooms. I think the 3 star rating needs investigation, it really is not worth 1star!!
Stayed 1 night in Oct 2023

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Disliked: Room comfort

Freezing

Our stay was ok, beds comfy and hotel room quiet. However, the hotel was freezing cold throughout. Our room was stone cold and we had to keep the heating on all night. The heated towel rail in the bathroom didnt work and we werent able to get any hot water in the sink. The bathroom light was linked to an extractor fan which was reduculously noisy and stated on for ages after use. We didnt bother with a shower we just wanted to get in the car to warm up. Breakfast was nice.
Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience EVER!

Worst place I’ve ever been too. Booked a Family room for 2 adults and 2 children. Reception gentleman started to tell us that we had to pay a laundry charge for the kids bunk bed - £15 for each bed (£30 in total). Then another £15 for the dog (fair enough) but this was not clear either. I went and complained to the lady at the bar and another gentleman turned up who looked like the chef (believe it was the owner). Rude. He tried to argue the charges but I wasn’t having it until he threw a tantrum and flipped the laptop at his employee and said “take it off the bill I can’t be arsed” and stormed off. Tried to claim Premier Inn do the same LOL. We originally intended to have dinner, drinks and breakfast at the Hotel but considering he appears to be the chef I no longer had trust he wouldn’t do something to our food. I was also concerned about my car. Ruined our evening. Reception gentleman told us it was the owners partners birthday also… the music didn’t stop until 2am. Says it all!
Stayed 1 night in Oct 2023

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious rooms. Comfy bed. Early close bar.

Lovely spacious room. Comfy bed. No one on reception when we got there on Friday Dec 27th but after ringing a phone number and leaving a message we were greeted by the owners son. We were asked if we wanted a meal that night or breakfast in the morning which we didnt need. It would have been nice to visit the bar on Friday pm but we found it closed at 9:45pm when we tried to visit it. Maybe it would be open later a different day or in the summer. A pleasant stay if you want to stay in your room.
Stayed 1 night in Dec 2024

2/10 Terrible

Gary

Never again

The setting is beautiful, but the same couldn’t be the same of the room, it smelt damp and mouldy
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel , clean with friendly helpful staff In a lovely location
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Lovely and peaceful. Excellent service.

Lovely, peaceful location and character building. Dog friendly. Wonderful staff and evening meal was delicious, very generous portions. Room was comfortable but needs some updating, some grubby marks but you could see they were working on refreshing the place. Overall, service was excellent and could not be faulted.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Amenities
Disliked: Property conditions & facilities
Positives: - we were able to bring our dog. Great area, very scenic for dog walking. Easy to get in and out of property. Seemingly very popular as many cars in the car park. Room cleaned, I.e, vacuuming, towel change and topping up tea making. Negatives:- Such a lovely building in a state of disrepair. Outside wooden window frames , paint badly flaking and rot starting. In the room, again the wooden window frames, paint flaking badly and covered in mould. The bathroom had mould growing on the ceiling and on the tile grout. The tiles were in need of replacement. The lower mirror had blotches on the glass. The toilet seat had hairs on it, looked like pubic hairs, otherwise the toilet and basin were clean. On entering the bathroom, it smelt unsavoury, on further investigation, I realised the smell was coming up through the drains. I noticed this smell by the reception area too. The smell was not constant. With regard to the mould in the bathroom, this could be remedied by the extractor fan being allowed to run much longer or preferably a new stronger fan. The television did not work either, had sound, but the picture was very pale and could not be seen. Tried to use adjustment but they made no difference. Problems reported to lady bar staff, lovely lady who wanted to be helpful but unable to help by allocating another room but hotel was full.
Stayed 2 nights in Aug 2024

8/10 Good

Lynne

This was a lovely Tudor style property in spacious grounds with very comfortable rooms. The cistern and extractor fan in the bathroom needs looking at; otherwise excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are excellent, and will definitely call again. My only annoyance is with Expedia as when I looked for a room in Norwich centre it said this is by the cathedral, turned out to be12 miles from centre. Again excellent place and staff.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Would book again if in the area.

Comfy bed, clean, hot shower and good food. The service was excellent. The new owners have a task on their hands to renovate a very old character building. Our waitress said "it's a family business, they have a plan to get the business in better shape, like using meat from their farm in the meals. That's why I like working here."
Stayed 2 nights in Jul 2024

8/10 Good

Valerie

Friendly and helpful staff. Good choice of breakfast. Would recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with king size bed. The bathroom was lovely and plenty of towels. There was plenty of coffee and milk. Lovely and quiet with. The outside there was a pond and plenty to walk around.
Stayed 2 nights in Jul 2024

4/10 Poor

Rod

Disliked: Cleanliness, property conditions & facilities, room comfort

Obviously a huge refurbishing project

The first impression was so disappointing. The reception was unoccupied gloomy and dark,and m we had to roam hotel to find somebody through lenghty soulless meandering corridors. We reached our allocated room, strong odour of bleach , it was clean and modernised Needed a drink, visited the bar , little or no atmosphere, the 2 girls serving were really nice, but there was an uneasy atmosphere. Understand its a huge project in progress , but felt really uncomfortsble. Fortunately our orginal choice called out of the blue with a cancellation, so as we had fully paid up in advance we therefore cancelled our booking moved out and had paid for a room we didnt use
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service
The room was clesn and comfortable, housekeeping staff were very helpful especially helpful with my wife who was a bit off colour. The general quslity of catering was better than our last. Our last day breakfadt was goid however consistency needs to be maintained. Front of house staff work very hard, especially Nial, & Jenny. As a former auditor i would suggest a visit by a snag fixer and this place would be cracking. Small changes, massive differences.
Stayed 3 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness
A good value for money Hotel, slightly dated, but room was large and bed very comfortable. So for the money was a very good option. Breakfast was good with good options, and reasonable value, staff in the restaurant were very good. On the negative side the bar was closed, and the only time we saw anybody on reception was when we checked in.
Stayed 1 night in Sep 2023