The Veil

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Luxury
5.0 star property
8.8

Excellent

Riverside retreat with spa

Perched on the river bank near government quarters, this luxury hotel enchants with beautifully designed spaces and wood-paneled interiors. The full-service spa offers a traditional sauna. Professional staff deliver attentive service alongside three uniquely styled restaurants.

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ₩208,788
₩242,194 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A wooden cabinet with a mirror, a robe, and a towel hanging on hooks.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Apartment

A corridor with a smooth, reflective floor and walls, leading to a bright area at the end.

Presidential Apartment

  • City view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Double Room

A modern bathroom with a wooden vanity, large bowls, and a mirror.

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Senior Double Room

A wooden cabinet with a mirror, a robe, and a towel hanging on hooks.

Senior Double Room

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, River View

A modern bathroom with a wooden vanity, large bowls, and a mirror.

Suite, River View

  • River view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
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About the neighborhood

Located in Astana, The Veil is in the city center. Schoolchildren's Palace and President's Culture Centre are cultural highlights, and some of the area's attractions include Ailand and Ailand Ferris Wheel. Looking to enjoy an event or a game while in town? See what's happening at Kazhimukan Munaitpasov Stadium or Kazakhstan Central Concert Hall. Visit our Astana travel guide
Map
Zhalayyri street 4, Astana, 10000

What's nearby

  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    2 min drive - 2.3 km
  • House of Ministries
    17 min walk - 1.5 km
  • Parliament of Kazakhstan
    2 min drive - 2.0 km
  • Kazakhstan Ministry of Foreign Affairs
    2 min drive - 2.3 km
  • Kazakhstan Central Concert Hall
    3 min drive - 2.7 km

Getting around

  • Astana Railway Station
    22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    26 min drive

Restaurants

  • ARAY Complex
    20 min walk
  • Хинкали на районе
    4 min drive
  • Sandyq
    2 min drive
  • Hardee's
    17 min walk
  • Master Coffee
    2 min drive

About this property

The Veil

  • Luxury hotel located in Almaty District
  • You can look forward to free continental breakfast, a coffee shop/cafe, and a playground at The Veil. Treat yourself to a massage at the onsite spa. Be sure to enjoy local and international cuisine at one of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and 2 bars.
  • Additional perks include:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), express check-out, and a front-desk safe
    • Luggage storage, concierge services, and a 24-hour front desk
  • Room features
  • All guestrooms at The Veil offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Heated floors and hair dryers
    • 103-inch Smart TVs with digital channels
    • Wardrobes/closets, electric kettles, and heating

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Frequently asked questions

Is The Veil pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Veil?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at The Veil on Nov 15, 2026 start from ₩208,788, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Veil?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Veil?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Veil provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.

Where is The Veil located?

Located in Almaty District, this luxury hotel is within 1 mi (2 km) of House of Ministries and Supreme Court of the Republic of Kazakhstan. Presidential Palace and Otan Korgaushylar Monument are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Veil Reviews

8.8

Excellent

9.6

Cleanliness

9.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Comfy star

Hotel is so elegant, rooms are are very nice and staff is very professional and friendly. Breakfast and location were also very nice.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Veil Hotel in Astana offers modern, elegant design and spacious, well-appointed rooms. The spa facilities are excellent—peaceful, clean, and professionally run. The restaurants serve high-quality food with great presentation and atmosphere. Staff are attentive and provide smooth service throughout the stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable hotel

This is one of the best hotel I ever stayed. Not that big but unique design and cozy room as well. I will stay next time again
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Hotel

Absolutely recommended! The only negative thing was that I can say there was lack of comfort chair on the lobby area. So nice designed very stylish hotel. You may want to spend more quality time there…
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Particular and beautiful decoration. The staff is wonderful. Have a very famous restaurant. Just I didn’t like the bathroom, the sink is not very comfortable as it should be unusual bathroom
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Exclusive modern designers hotel with huge beautiful rooms, all in wood panneling, high seilings, very close to the government quarters on rhe river bank. Very good 4 restaurants 8n different styles. Spa. Fare pricing.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold astana

It was reasonably good. Price fits expectation. Certainly clean. Restorable are good but very expensive.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful, the restaurants are great, the staff is fantastic. The only thing I would change is to allow water to be thrown on the rocks in the sauna. The HUUM Electric sauna stove is designed for allowing water on the stones and the sauna is beautiful, but there is a sign not allowing. This is a mistake by the management that needs to be reviewed to make this spa area perfect.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2 days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff members, beautiful and very spacious rooms. Amazing breakfast.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is outstanding
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel, with stunning views and closeness to the city centre!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, helpful and professional attention to details is seen everywhere Hotel is beautiful and unique, not like any other hotels Located close to everything you may need
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Singles and couples

Great for Singles and couples
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New. Tasty. Comfortable. Kids frendly

Amaizing hotel in Astana. Service was fantastic. Incredible cousine. I recommend it
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were inattentive. At check in I asked to combine my two reservations and was told someone would get back to me, no one did. At check out, it was a near argument with the staff (who were asleep when I was trying to leave) about them saying I needed to have my room checked before I was “allowed” (in his words) to leave. Other staff didn’t speak English and were unhelpful when I tried to communicate over Google translate. My room was not cleaned one of the nights I stayed. I expected more from a hotel of this caliber.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Aufenthalt

alles perfekt, es fehlt nur ein Fitnesraum. Sauna hatte nicht richtig funktioniert, nur 70 C Temperatur. Sonst alles toll
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Stayed 4 nights in Sep 2024