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Reviews of Araliya Green City

5 out of 5
Araliya Green City
1 Glen Fall Road, Nuwara Eliya, Central Province

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Stayed 2 nights in Jan 2024

10/10 Excellent

Stefanos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amanda Vithana on Mar 28, 2024
Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on expedia.com. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Amanda VithanaGuest Relation Manager

2/10 Terrible

Darren

Stayed 1 night in Dec 2023
Response from Amanda Vithana on Mar 28, 2024
Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on expedia.com. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Amanda VithanaGuest Relation Manager

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Araliya Green City was amazing. We received a traditional welcome (lighting of Oil lamp, garland) Our room ws sòoooooo spacious. It had 4 washrooms, 3 fire places, 2 massive king size beds, living room, dining room, fully functional kitchen with 5 appliances. Washer and dryer. It had the best view. Special Thanks to Thiyagu at the front office who treated us like family. The General Manager - Dinesh pays attention to every details..
Stayed 2 nights in Aug 2023
Response from Amanda Vithana on Mar 28, 2024
Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on expedia.com. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Amanda VithanaGuest Relation Manager

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We stayed for three nights in December. Apart from the fact that the rooms are amazing (we could have had a party for 30 in our room), the thing that really made it for us was the attitude of the staff. They were attentive and friendly and couldn't do enough for us. Do try to fit in a tour of the tea plantations and waterfalls. The scenery will blow your mind!
Stayed 3 nights in Dec 2021
Response from Amanda Vithana on Mar 28, 2024
Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on expedia.com. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Amanda VithanaGuest Relation Manager

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Amanda Vithana on Mar 28, 2024
Warm Greetings from Araliya Green City, Nuwara Eliya!!Thank you for taking the time to post your review on expedia.com. We are pleased to learn that you enjoyed your stay with us.We will be sure to pass on your comments to our team. They will be excited to know that they made your stay memorable!Thank you once again for choosing Araliya Green City Nuwara Eliya as your holiday destination and we are eagerly awaiting to welcome you back.Warm regards.Amanda VithanaGuest Relation Manager

6/10 Okay

PUSHPAVALY

Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and friendly staff.
Stayed 1 night in Mar 2020
Response from Manager Rooms Division and Sales on Mar 11, 2020
Dear Guest, "Greetings from Araliya Green City" Thank you very much for your recent stay and sharing your experience in Expedia. We're delighted to hear that you have enjoyed your stay and whilst wishing you sound health, happiness and peace looking forward to welcoming you once again in our prestigious hotel. Warm regards, A J Pragash Manager Rooms Division and Sales

6/10 Okay

Andre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. Convenient for what we were looking for, as we were making our way to Ella. felt a bit overpriced, but I guess all area is.
Stayed 1 night in Mar 2019

6/10 Okay

Choon Pong

Liked: Staff & service, room comfort
We came to Nuwara Eliya with big family group. Most of family members stayed at Grand Hotel, but because of shortages of room there, we had to stay at Araliya Green. The price we paid was almost similar to Grand hotel, but we find service, room and amenities were far better in Grand. The rest of family members also think Grand was better choice.
Stayed 3 nights in Feb 2019

8/10 Good

Jay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice new hotel in Nuwara
Great new hotel with large and very comfortable rooms. Maid service staff need to be trained better, but reception staff was wonderful.
Stayed 2 nights in Dec 2018
Response from Charitha on Jan 2, 2019
Dear Madam/Sir, Thank you very much for your stay with us and appreciate very much for your reviews, and for your contribution. Hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service, noisy neighbors - tried to get moved to another room, but no help provided. The manager would not even give me his name! Horrible 🏨 hotel!!!
Stayed 1 night in Dec 2018
Response from Charitha on Dec 11, 2018
Dear Madam/Sir, Thank you very much for your stay with us and appreciate very much for your reviews, and for your contribution. And also I am apologize you for whole management and staff and please feel sorry for inconveniences, Hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Amazing staff, great location and lovely rooms. Would stay here again
Stayed 1 night in Jul 2018
Response from Charitha on Jul 18, 2018
Dear Madam/Sir, Thank you very much for your stay with us and appreciate very much for your reviews, and for your contribution. Hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

10/10 Excellent

Eyad, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New facilities, clean and spacious
Despite the slight morning traffic noise (room overlooking the temple street), the hotel facilities and in-room amenities are very good and clean. The PLUS part is the food court attached to it which offers great food taste and variety of cuisines.
Stayed 1 night in Apr 2018
Response from Charitha on Apr 13, 2018
Dear Sir, Thank you very much being with us and appriciate very much your reviews and for your contribution and hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Charitha on Mar 13, 2018
Dear Madam/Sir, Thank you very much being with us and appriciate very much your reviews and for your contribution and hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

6/10 Okay

Moutaz

Liked: Property conditions & facilities, room comfort
over all is Ok
Stayed 1 night in Feb 2018
Response from Charitha on Mar 9, 2018
Dear Madam/Sir, Thank you very much being with us and appriciate very much your reviews and for your contribution and hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
من افضل الفنادق في نوراليا
Stayed 2 nights in Jan 2022

10/10 Excellent

Ebraheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفندق ممتاز جداً والموظفين ودودين جداً والمطعم بصراحة جميع الماكولات فيه لذيذة يوجد سوبر ماركت داخل الفندق رائع الاطلاله جبلية خرافية اشكر مدير الفندق وموظفة الاستقبال نيشا والشيف بالمطعم والويتر الموجود بالمطعم ايضاً شانكا على حسن الاستقبال والمفاجات والخدمة
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
價格偏貴 房間清潔度一般 但服務员很友善
Stayed 1 night in Feb 2019
Response from Shibly on Feb 18, 2019
親愛的客人，非常感謝您和我們一起住在阿拉利亞綠城。我們期待您的下次訪問。 溫暖的問候， Shibly 助理前台經理

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا تدور الرخيص .. في سريلانكا
افضل واغلى فندق في نوراليا.. لا يفوتكم ..
Stayed 2 nights in Aug 2018
Response from AGC on Sep 1, 2018
Dear Guest, Thank you for your valuable feedback and looking forward for your next stay Araliya Green City

8/10 Good

Jerome, 78

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel récent de grand standing qui détone parmi les hôtels vieillots de Nuwara Elya dont les prix sont sans rapport avec leur standing dégradé. La chambre est grande avec une belle hauteur de plafond, la salle de bain en marbre avec une belle douche et robinetterie. Cerise sur le gâteau dans cette ville où il fait froid et pleut tout le temps, une fausse cheminée avec décor de bûche qui flambe et vraie chaleur diffusée; Le tout régulé par télécommande.
Stayed 2 nights in Jul 2018
Response from Charitha on Aug 11, 2018
Madame, Monsieur, Merci beaucoup pour votre séjour chez nous et merci beaucoup pour vos critiques et votre contribution.   J'espère vous revoir avec notre accueil chaleureux et notre grande hospitalité. Je vous remercie, Équipe de réservations, Araliya Green City

2/10 Terrible

Mona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
تعامل موظفين جدا سئ
الفندق جديد لاكن طاقم العمل جدا تعاملهم سئ مع العرب واطلاله الغرفه كانت جدا سيئه ولازم وانت خارج من الفندق يطلعون فاتورة كانت فاتورتي لغسل الفوط الي استخدمتها أثناء إقامتي والمطعم رئيس الموظفين جدا تعاملهم سئ معنا
Stayed 4 nights in Jul 2018
Response from Charitha on Aug 9, 2018
سيدتي العزيزة / سيدي ، شكرا جزيلا على إقامتك معنا ونقدر الكثير لملاحظاتك ، وعلى مساهمتك. ونشعر أيضًا بالأسف الشديد حيال المختبرات التي مررت بها أثناء الزيارة. وأنا أعتني من جانب إدارتنا ، وسنفعل ما يلزم لمنع هذه المشكلات في المستقبل.   آمل أن أراك مرة أخرى مع ترحيبنا الحار وكرم الضيافة. شكرا لكم،

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastischer Aufenthalt!
Wir haben in diesem Hotel 2 Nächte verbracht und haben uns hier sehr wohlgefühlt. Das Hotel ist für Nuwara Eliya relativ groß, die Lage ist super. Die Stadt selber gibt nicht viel her, daher waren wir umso glücklicher nach unseren Ausflügen in ein so schönes Hotel zurückzukommen. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind sehr, sehr sauber und großzügig. Mit dem Hotel verbunden ist eine Food-Mall - das Essen hat uns gut geschmeckt.
Response from Charitha on Apr 4, 2018
Dear Madam/Sir, Thank you very much being with us and appriciate very much your reviews and for your contribution and hope to see you again with our warm welcome and great hospitality. Thank you, Reservations Team, Araliya Green City