스위트, 킹사이즈침대 1개 및 소파베드 (1 Bedroom) | 객실 내 금고, 책상, 노트북 작업 공간, 암막 커튼

하얏트 플레이스 에머리빌/샌프란시스코 베이 에이리어 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1007개 이용 후기 중 595개" "
평점 8 - 좋아요. 1007개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 74개" "
평점 4 - 별로예요. 1007개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 44개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

JUNG HYUN

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 6박 숙박함
답변 제공: Herman W. 님, 2023년 5월 28일
Thank you for writing your review about your recent stay. Hope to see you stay with us again soon.

8/10 - 좋아요

Jung Eun

2021년 8월에 2박 숙박함

8/10 - 좋아요

Dahee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 4박 숙박함
답변 제공: Seleta 님, 2020년 1월 26일
Dear Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Emeryville, the fact you choose The Hyatt Place Emeryville is an honor to us. We sincerely hope you’ll come back again to enjoy another stay.

10/10 - 훌륭해요

Young Jae

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 7박 숙박함
답변 제공: Seleta 님, 2020년 1월 26일
Dear Guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Emeryville, the fact you choose The Hyatt Place Emeryville is an honor to us. We sincerely hope you’ll come back again to enjoy another stay.

10/10 - 훌륭해요

Noemi

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 27일
Noemi, thank you for your kind words! The team at Hyatt Place Emeryville San Francisco Bay Area takes pride in providing excellent service. We're looking forward to welcoming you back!

2/10 - 너무 별로예요

Diane

Everything
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Diane, it is disheartening to learn that your recent experience did not meet your expectations. We strive to provide excellent service and a pleasant environment for all our guests. Your feedback is invaluable, and we will be looking into the concerns you raised. Thank you for sharing your thoughts.

10/10 - 훌륭해요

MIYANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 24일
Miyang, thank you for your feedback! The team at Hyatt Place Emeryville San Francisco Bay Area is delighted that you enjoyed the breakfast. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, welcoming staff. Looking forward to increfased access to closer parking access
2024년 5월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 5월 23일
Katherine, thank you for your feedback and for choosing Hyatt Place Emeryville San Francisco Bay Area. It’s wonderful to hear that you found our team members welcoming and the hotel clean. We appreciate your input regarding parking accessibility and look forward to making your next stay even better. We're looking forward to welcoming you back.

6/10 - 괜찮아요

Vivek 님, Brea

가족 여행
별로예요: 직원 및 서비스
Staff need retraining. Do not explain that your room will not be cleaned every day. No courtesy from front desk. Reached at 7:30 pm and were informed that room not ready. After waiting for 10 minutes, suddenly room was given on different floor than rest of the party. Stayed for 3 nights and 4 days and room was never refreshed a single day. One manager told us that you have to request room cleaned a day before. Next manager said they should have cleaned on alternate days automatically.. after informing still room was never cleaned. So had a bad experience.
2024년 5월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 19일
Hello Vivek,Thank you for sharing your experience. The feedback has been noted, and future service improvements are a priority. The team strives to provide clear communication and courteous service and regrets any inconvenience faced.Safe travels in the future.

6/10 - 괜찮아요

SHINOBU

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
匂いがきつかった
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 18일
SHINOBU 様、ご体験を共有していただきありがとうございます。当ホテルのスタッフはお客様のフィードバックを大切にし、常に改善に努めております。お客様のコメントは、今後のご滞在をより快適にするために考慮させていただきます。

10/10 - 훌륭해요

Jae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 18일
Jae, thank you for your excellent rating. The team at Hyatt Place Emeryville San Francisco Bay Area is thrilled to hear about your positive experience. We're looking forward to welcoming you back soon!

10/10 - 훌륭해요

Macy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 18일
Macy, thank you for your perfect rating! The team at Hyatt Place Emeryville San Francisco Bay Area is thrilled to hear you enjoyed your stay. We look forward to welcoming you back soon!

8/10 - 좋아요

Joel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 5월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Joel, it's delightful to hear you enjoyed the breakfast at Hyatt Place Emeryville San Francisco Bay Area. Our culinary team takes pride in providing a delicious start to the day. We appreciate your feedback and hope to serve you again in the future.

4/10 - 별로예요

Rossana

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Karen A

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, comfy, spacious rooms with a great breakfast!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Karen, thank you for choosing the Hyatt Place Emeryville San Francisco Bay Area for your stay. It's wonderful to hear that you found our rooms to comfort your preference in terms of cleanliness and space. We're also delighted that you enjoyed the breakfast we offer. We value your feedback and hope to see you again soon.

4/10 - 별로예요

Dori

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 21일
Thanks for the feedback, Dori.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 - 좋아요

Kawther

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good in general
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Kawther, we're thrilled to hear your general remarks about Hyatt Place Emeryville San Francisco Bay Area were positive. We're constantly striving to make every stay even better, so your feedback is invaluable. We hope to see you back soon for an even better experience.

10/10 - 훌륭해요

Silvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 30일
Silvia, it's great to know that you had a wonderful stay at Hyatt Place Emeryville San Francisco Bay Area. We strive to provide an exceptional experience for our guests. Please consider visiting us again on your next trip to the Bay Area. Safe travels!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Thank you for the 5 out of 5 rating, Nicole!We're thrilled to see how much you enjoyed staying at Hyatt Place Emeryville San Francisco Bay Area. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Arthur

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 17일
Arthur, thank you for the fantastic rating! The team at Hyatt Place Emeryville San Francisco Bay Area is delighted you enjoyed your stay. We hope to have the pleasure of welcoming you back soon!

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean and special place
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Jesus, it's heartwarming to know you had a satisfying stay at Hyatt Place Emeryville San Francisco Bay Area. We're thrilled you appreciated the cleanliness and unique character of our establishment. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Marybel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is in front of a bar. Very convenient
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Marybel, thank you for sharing your feedback. We're thrilled the location of Hyatt Place Emeryville San Francisco Bay Area worked so well for you. It seems like you appreciated the easy access to local establishments. Your satisfaction is our highest priority and we hope to see you back soon for another enjoyable stay.

10/10 - 훌륭해요

Anthony

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 14일
Anthony, it's wonderful to hear that you had a stellar experience at Hyatt Place Emeryville San Francisco Bay Area. We take great pride in providing memorable stays for our guests. We hope to have the pleasure of welcoming you back in the near future. Safe travels!

8/10 - 좋아요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s so close to everything.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Mary Ann, we're thrilled to hear that you found the location of Hyatt Place Emeryville San Francisco Bay Area convenient for your travels. We aim to provide an optimal location for our guests to access various attractions. Thank you for choosing our hotel, and we look forward to welcoming you back for future visits.

10/10 - 훌륭해요

Angelina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet property located directly next to shopping plaza so really convenient to shop and drop bags off in room. Breakfast was free and really good. No complaints; pleasant stay.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 23일
Angelina, it's fantastic to hear about your pleasant stay at Hyatt Place Emeryville San Francisco Bay Area. How convenient that our location near a shopping plaza aligned with your needs! We're thrilled that you enjoyed our complimentary breakfast. We always strive to make your stay as enjoyable as possible. Your kind words are much appreciated and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Diana

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 12일
Diana, thank you for leaving a perfect score for the Hyatt Place Emeryville San Francisco Bay Area. Our team is thrilled to hear about your incredible experience. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Thank you for the great rating, James!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Place Emeryville San Francisco Bay Area. We'd like to share an even better experience with you soon.

10/10 - 훌륭해요

Ghalab

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 9일
Ghalab, thank you for choosing the Hyatt Place Emeryville San Francisco Bay Area. We truly appreciate your high rating. We're pleased to know you enjoyed your stay and hope to see you again in the future.

8/10 - 좋아요

Hope

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice breakfast!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Hope, it's great to hear that you enjoyed the breakfast at Hyatt Place Emeryville San Francisco Bay Area! We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Andrea

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean and pretty. 2 things that I didn’t like: — you pay parking per day — no microwave in the room
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Andrea, thank you for sharing your experience at Hyatt Place Emeryville San Francisco Bay Area. We're delighted to hear you found our hotel exceptionally tidy and attractive. Regarding your feedback about the parking and room facilities, we appreciate your preferences and assure you your thoughts are valuable in our commitment to continual improvement. We hope to see you again on your next visit.

10/10 - 훌륭해요

Carole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant is closed on weekends
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Carole, your feedback is appreciated. It's delightful to hear that your stay at the Hyatt Place Emeryville San Francisco Bay Area was overall pleasant. Regarding the restaurant's operation hours, they are indeed tailored to optimally serve our guests during peak times. We look forward to hosting you again and offering you a seamless and enjoyable stay.

10/10 - 훌륭해요

Susana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Susana, it's great to see such a high rating for Hyatt Place Emeryville San Francisco Bay Area. Clearly, your stay with us made a positive impression. We appreciate it and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Anissa

2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 5월 4일
Anissa, it's wonderful to hear that your stay at Hyatt Place Emeryville San Francisco Bay Area was enjoyable. Your high rating is greatly appreciated and it encourages our team members to continue providing the top-notch hospitality that our patrons expect. We look forward to your return in the future.

2/10 - 너무 별로예요

Susan

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
We appreciate you taking the time to share your feedback, Susan.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 - 훌륭해요

Mary Jeje Cristel 님, Olympia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a police patrol in the area, clean outside and inside the building, convenient to walk around if you want to buy groceries, dine in and shopping
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Mary, thank you for sharing your experience at Hyatt Place Emeryville San Francisco Bay Area. We are glad that you appreciated the cleanliness of our establishment and convenience of the nearby amenities. We prioritize our guests' comfort and take pride in our attentive services. We look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

IBUKI

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Ibuki, it's fantastic to see a perfect rating from you! We at Hyatt Place Emeryville San Francisco Bay Area are pleased that you had such an exceptional experience. Do visit again the next time your travels bring you to our area.

8/10 - 좋아요

Chanarat

2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 26일
Chanarat, thank you for your positive rating of Hyatt Place Emeryville San Francisco Bay Area. We hope to serve you again in the future and strive to offer an even better experience on your next visit.

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient to places. breakfast is great, we can have a great start each morning. there is always garage space available for parking.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Paul, it's great to hear you enjoyed Hyatt Place Emeryville San Francisco Bay Area's strategic location, fulfilling breakfast, and ample parking facilities. We always aim to provide the necessary amenities to kickstart our guests' day on a positive note and we're glad we delivered. We look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

Hector

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La atención de Laura . Excelente ! Nos resolvió .
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Héctor, es un placer saber que tuvo una experiencia fantástica en Hyatt Place Emeryville San Francisco Bay Area, particularmente con la excelente asistencia de Laura. Nos alegra que haya podido hacer que su estancia sea más placentera. ¡Esperamos recibirlo nuevamente pronto!

8/10 - 좋아요

Allison

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Allison, it's refreshing to see that you enjoyed your stay at the Hyatt Place Emeryville San Francisco Bay Area. We value your feedback and look forward to your return in the near future.

10/10 - 훌륭해요

Tunde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here many times in the past. Our favorite place in Emeryville. Great views, nice, clean hotel, good breakfast.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 30일
Tunde, it's wonderful to hear that Hyatt Place Emeryville San Francisco Bay Area continues to be your favourite place in Emeryville. Thank you for acknowledging our great views, pristine environment, and delightful breakfast. We truly value your frequent visits and look forward to welcoming you back many more times in the future!

10/10 - 훌륭해요

Min

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
best place to stay
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Min, we're delighted to hear such positive remarks about Hyatt Place Emeryville San Francisco Bay Area. It's fantastic to know we're considered the top choice for your stay. We are already looking forward to welcoming you back for another exceptional experience. Thank you for sharing your experience!

10/10 - 훌륭해요

Melissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a great choice for my family... close to Jack London Square, the Bart and Bay Street...Great breakfast, Great servixe
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Melissa, thank you for sharing your positive experience at Hyatt Place Emeryville San Francisco Bay Area. We're thrilled to hear that the strategic location, delicious breakfast, and excellent service from our team members met your family's needs and expectations. We look forward to welcoming you back on your next visit!

10/10 - 훌륭해요

Juan

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Juan, thank you for your rating of Hyatt Place Emeryville San Francisco Bay Area. It’s great to hear that your stay with us was satisfying. Your feedback is greatly appreciated and we can't wait to have you back in the future.

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too industrial and next to the train track.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Judy, it seems like the hotel's architectural style and proximity to the local transportation didn't quite meet your expectations. Providing a comfortable and serene environment to our guests is our prime goal. Your input is appreciated and will be taken into due consideration for future improvements.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and safe. Very quiet and rarely saw people. Wonderful breakfast options. Parking is very limited, but they provide additional parking in a garage across the street, so you have to unload before you park. The restaurant is not open on weekends.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Elizabeth, we appreciate your positive remarks regarding cleanliness, safety and quietness at Hyatt Place Emeryville San Francisco Bay Area. We're pleased to know you enjoyed our breakfast variety as well. Your feedback about parking and restaurant availability has been duly noted and we're glad you found the additional parking provisions convenient. Thank you for choosing to stay with us and we hope to serve you again in the future.

10/10 - 훌륭해요

DIANA CATALINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Thank you for the perfect rating, Diana!We are very pleased to hear that you had a wonderful stay at Hyatt Place Emeryville San Francisco Bay Area. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 - 훌륭해요

Ernesto

2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Ernesto, thank you for choosing to stay at Hyatt Place Emeryville San Francisco Bay Area. It's terrific to see you've had such a positive experience. We're incredibly grateful for your high rating and we look forward to serving you again in the near future.

10/10 - 훌륭해요

Aileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Aileen, it's truly heartening to know you had such an exceptional experience at Hyatt Place Emeryville San Francisco Bay Area. We are ever ready to welcome you back for another top-rate stay. Thank you for choosing us and sharing your rating.

4/10 - 별로예요

Xuan

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and the room is so small.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 21일
Xuan, it's unfortunate to hear that your recent experience didn't meet the standard you were expecting. We appreciate your feedback regarding the size of the rooms and the condition of the property. Your thoughts are valuable in helping us identify areas that need attention. While we cannot alter the size of our rooms, we are continuously working on ways to enhance the overall guest experience. We hope you'll consider giving us another opportunity to serve you better in the future.