"My stay began on a happy note—I really appreciated the hotel’s convenient location, with a nearby gas station for essentials and a short walk to a shopping center with stores like Marshalls, Ross, Trader Joe’s, and a few banks.
Upon arrival, I was warmly greeted with professionalism and kindness by the front desk clerk, Eric. Check-in was quick and seamless, which I truly appreciated. My room was clean and comfortable, with a view of the freeway that I personally didn’t mind at all.
Later, when I wanted to enjoy a relaxing bath, I had a bit of trouble with the bathtub stopper. After trying a few times, I went downstairs for assistance, and Olga (I hope I’m spelling her name correctly) went above and beyond to help me. Thanks to her, I was able to fully enjoy a peaceful bubble bath.
Overall, my experience at the hotel was wonderful. The front desk staff—Ancerea, Olga, and Eric—were all incredibly welcoming and provided exceptional service, especially during my birthday staycation. I would absolutely choose this location again and look forward to staying at Hilton properties in the future."