This was our first stay and we were very pleased. Above all, the staff and cleanliness were excellent. Everyone we encountered was kind and accommodating. The pool is smaller, but it was warm and clean. Very few issues to even talk about, but for transparency, the elevator was a little wonky and the bathroom water pressure could have been better. However, these things did not negatively affect our visit. We loved the balcony and the view from the 5th floor. Every request we had was literally addressed within minutes. We've stayed at many hotels in OC, and the housekeeping and service we had here was excellent. We will definitely return. Thank you for a wonderful stay!