"2nd time staying at KOKO Ginza. 1st time stayed at non-premium floor. This time at premium floor. Some noticeable differences. Some good, some just different. The room was bigger in a sense that it had an area for me to open my luggage completely. Products in the bathroom were better too, including facial lotions, face wash, mouthwash, and hair brush. Coffee pod machines were available in the room, but also in the lounge area. A premium floor dedicated coin washer/dryer machine was available too. Towel situation was harder to understand for those who don’t need full cleaning service or don’t want entry. At the lower floors, a nonwoven bag was provided for you to put your dirty towels and hang on your door in exchange for clean ones. At the premium floor, people had to leave the dirty towels outside on the floor and then fresh towels were hung on your door in a paper bag. I think the lower floor system was better as the dirty pile of towels in the hallways in the morning were a little unsightly. Not 100% sure if I’d pay extra for the premium floor again, but the extra space could be worth it. I do have a 3rd stay booked at the lower floors again."
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